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The next normal demands resilience, flexibility, and agility.
Join us on www.McKinseyTalksOperations.com where the world’s C-Suite leaders and McKinsey experts cut through the noise to uncover how to create a new operational reality. Each episode considers the challenges companies and economies are facing, and the opportunities leaders can seize for competitive advantage. We’ll look at how to connect boardroom strategy to the frontlines, ways to increase performance, where and when to infuse operations with technology, and why empowering the workforce with skills and capabilities is key to success.
McKinsey Talks Operations has much more content to offer on the Operations topics that connect strategy with lasting success. Visit www.McKinseyTalksOperations.com to explore events and insights from McKinsey’s Operations Practice, and join the McKinsey Talks Operations community. You can also connect with us on LinkedIn at www.linkedin.com/showcase/mckinsey-operations
| Episode | Date |
|---|---|
|
Rewiring Europe: Turning pressure into performance
|
Apr 09, 2026 |
|
Winning the Race to Rewire in 2026: Capturing operational advantage
|
Mar 05, 2026 |
|
The paradigm shift: how agentic AI is redefining banking operations
|
Jan 23, 2026 |
|
COO Excellence: the next generation of leadership
|
Jan 16, 2026 |
|
The race to rewire operations: How the story unfolded in 2025
|
Dec 19, 2025 |
|
Beyond the bot: building empathetic customer experiences with agentic AI
|
Dec 17, 2025 |
|
Unlocking hidden value with process intelligence in healthcare and beyond
|
Nov 06, 2025 |
|
Transforming R&D with AI: Breaking barriers and boosting productivity
|
Sep 24, 2025 |
|
Lower cost, fewer emissions, greater impact: The dual mission in action
|
Jul 21, 2025 |
|
Rewriting the robotics playbook: From promise to performance
|
Jul 01, 2025 |
|
The robotics revolution: Scaling beyond the pilot phase
|
Jun 24, 2025 |
|
The new tariff reality: From risk to resilience
|
May 02, 2025 |
|
The future of customer experience: Embracing agentic AI
|
Apr 25, 2025 |
|
Beyond cost savings: The global footprint of innovation hubs
|
Mar 28, 2025 |
|
Safer, greener, faster: AI-powered supply chains in action
|
Mar 18, 2025 |
|
Beyond automation: How gen AI is reshaping supply chains
|
Mar 14, 2025 |
|
Powering productivity: Operations insights for 2025
|
Feb 11, 2025 |
|
A year in review from McKinsey Talks Operations: Beyond normal
|
Dec 18, 2024 |
|
Procurement’s sustainable (r)evolution
|
Nov 20, 2024 |
|
In pursuit of productivity: How Minsur mined a rich seam of operational excellence
|
Oct 29, 2024 |
|
The best jobs in the world: How the Global Lighthouse Network is shaping the future of production
|
Sep 27, 2024 |
|
Innovation hubs: How Global Capability Centers are shaping the future of business
|
Aug 14, 2024 |
|
Future-proofing operations: How tech and talent go hand-in-hand
|
Jun 14, 2024 |
|
The evolution of customer care: AI and the Gen Z effect
|
May 22, 2024 |
|
When failure is an option: How to foster innovation and learning across your organization
|
Apr 30, 2024 |
|
There is no normal: An operations year in review
|
Dec 04, 2023 |
|
Generative AI in Operations: Capturing the value
|
Nov 27, 2023 |
|
Navigating the new normal: Operations insights for 2024
|
Oct 13, 2023 |
|
Manufacturing Africa's future: Jobs, growth, and sustainability
|
Sep 18, 2023 |
|
Unlocking Operational Evolution: The Zero-Basing Philosophy
|
Sep 01, 2023 |
|
Reset + Reimagine: The role of generative AI in SG&A success
|
Jul 31, 2023 |
|
Navigating Dynamic Labor: Building Strong Warehousing Operations
|
Jun 01, 2023 |
|
Following the leaders: Moving up with ‘From Source to Sold.’
|
Apr 14, 2023 |
|
Operational excellence: How purpose and technology can power performance
|
Mar 24, 2023 |
|
Skinny design: Smaller is better
|
Feb 28, 2023 |
|
McKinsey Talks Operations: How the best of 2022 can power 2023
|
Dec 08, 2022 |
|
Myth busters: Unexpected insights on contact centers
|
Dec 05, 2022 |
|
Batteries included: Building and operating sustainable gigafactories
|
Nov 03, 2022 |
|
114 down, 10 million to go. The Global Lighthouse Network’s mission
|
Oct 18, 2022 |
|
Sustainable spaces for work, rest, and play: Climate resilient capital projects
|
Sep 29, 2022 |
|
Digital twins: Flying high and flexing fast
|
Sep 23, 2022 |
|
Digital twins: What could they do for your business?
|
Sep 14, 2022 |
|
Inflation fighter and value creator: Procurement’s best kept secret
|
Sep 08, 2022 |
|
Inflation fighter and value creator: Procurement’s best kept secret
|
Sep 08, 2022 |
|
The hidden value of voice conversations: Part 2 – Reaping the rewards
|
Aug 22, 2022 |
|
The hidden value of voice conversations: Part 1 – Trends and technologies
|
Aug 22, 2022 |
|
People and places: How and where to work next
|
Aug 04, 2022 |
|
How to manage the coming wave of investment in capital projects
|
Jul 27, 2022 |
|
Coca Cola: A people-led digital transformation
|
Jun 30, 2022 |
|
Reaching net zero - what will it take?
|
Apr 21, 2022 |
|
A digital path to sustainability
|
Apr 08, 2022 |
|
Smart operators: how leading companies use machine intelligence
|
Mar 09, 2022 |
|
The Fourth Industrial Revolution will be people powered
|
Jan 05, 2022 |
|
McKinsey Talks Operations - Trailer
|
Dec 01, 2021 |
|
Supply Chain resilience—is there a holy grail?
|
Dec 01, 2021 |