From the Yellow Chair

By Lemon Seed

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Category: Marketing

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Episodes: 232

Description

Home Service Industry marketing and branding gurus, Crystal Williams and Emily Fleniken speak the language of contractors by talking condensers, co-op dollars, service agreements, and equipment warranties, but also the language of entrepreneurs by talking ROI, creative strategy, trending tactics, employee retention, and community engagement. You’ll be entertained by the comical banter, but informed by the holistic approach to marketing and branding. On the daily, you’ll find this dynamic duo working the grind at Lemon Seed Marketing, but this podcast is an outlet for us to share their experiences with the masses, From the Yellow Chair.

Episode Date
The AI Advantage Contractors Can't Ignore
Aug 11, 2026
Stop Copying Your Competitor's Homework
Aug 04, 2026
Your Community Is Your Greatest Marketing Asset
Jul 28, 2026
ROAS: What Every Contractor Needs to Know
Jul 21, 2026
Is Your Brand Ready for AI?
Jul 14, 2026
You Have a Plan. But Do You Have a Strategy?
Jul 07, 2026
Building a Legacy of Purpose
Jun 30, 2026
He Said, She Said: Is It the Tactic or the Team Behind Top Investors' Success?
Jun 23, 2026
Why Maintenance Clubs Fail: CRM Mistakes Costing Contractors Revenue
Jun 16, 2026
Why Slow Lead Response Is Killing Your Sales
Jun 09, 2026
Your Phones are Costing You Customers
Jun 02, 2026
Why Contractors Don’t Need More Leads — They Need Better Conversions
May 26, 2026
Why "Maintenance Plan" Is Killing Your Signups (And What to Call It Instead)
May 19, 2026
How to Build Team Buy-In for Your Maintenance Club Program
May 12, 2026
The Power of Maintenance Clubs: Turning One-Time Customers into Lifelong Clients
May 05, 2026
PPC for Contractors: Turning Paid Ads Into Booked Jobs
Apr 28, 2026
From CTR to ROI: Making Sense of Your Email Marketing Metrics
Apr 21, 2026
Breaking Down the Acronym Soup in Contractor Marketing
Apr 14, 2026
GBP Optimization 101: How to Win on Google
Apr 07, 2026
Scaling a Business Without the Burnout
Mar 31, 2026
Open Estimates are Open Opportunities
Mar 24, 2026
Mass Media: How to Trust the Process When Building a Brand
Mar 17, 2026
The magic wand for your marketing strategy and brand
Mar 10, 2026
Attribution That Matters: Stop Guessing, Start Knowing with Jeff Greenfield
Mar 03, 2026
Brand Accelerator- 4 ways to build your brand in an authentic yet scalable way!
Feb 24, 2026
How rebranding SHOOK up Shanklin—for the better!
Feb 17, 2026
How Duck hunting has a new meaning for Rowell
Feb 10, 2026
Giving your brand the Royal Treatment
Feb 03, 2026
Coach or Guru? Navigating the Noise in the Trades
Jan 27, 2026
Why Every Brand Needs a Story and How to Tell It Well with James Erskine
Jan 20, 2026
The Missing Link Between Leads and Revenue with Kathrine Farris
Jan 13, 2026
Over-Responsibility: The Silent Profit Killer in Home Services with guest Roger Daviston
Jan 06, 2026
2025 Lemon Wrapped
Jan 02, 2026
The Gift of a Good Brand
Dec 23, 2025
Behind the Curtain of an Internal CMO
Dec 16, 2025
Behind the Scenes: Great American Brand Story 2025 Winners, Skagit Plumbing
Dec 09, 2025
Unlock the mystery of building a strong foundation with Dave Sullivan
Dec 02, 2025
Creative Ways To Show Thanks To Your Customers
Nov 25, 2025
Smart Pricing in Home Services: Profits without fear
Nov 18, 2025
The Importance of the Speed to Lead With Danielle from Contractors In Charge
Nov 11, 2025
From Technician to Leader: The Untold Transition
Nov 04, 2025
Ugh, Another Slow Month?!? Is it Ops or Marketing?
Oct 28, 2025
Navigating your business with your partner - the good, the bad, the ugly
Oct 24, 2025
3 Home Service Marketing Strategies You’ve Probably Never Tried (But Really Should)
Oct 21, 2025
Maintenance Club EXTRAS: Growing Revenue During the Slow Season
Oct 14, 2025
Stop the Scatter: Smart Marketing Systems for Home Service Businesses
Oct 07, 2025
From Operator to Owner: Scaling Smarter with Ryan Lee
Sep 30, 2025
AI-Powered Sales: How Distance Helps Service Businesses Win More
Sep 23, 2025
Top 5 Dumbest Mistakes Contractors Make (Are YOU on our List?)
Sep 16, 2025
Pay Smarter, Grow Faster: A Conversation with FieldPay’s Flavia de la Fuente
Sep 09, 2025
Beyond the Algorithm: Marketing That Doesn’t Bow to Google
Sep 02, 2025
You're Only as Strong as Your Bench: Why Team Strength Matters in Home Services
Aug 26, 2025
Tracking Marketing- How do I Know if my Marketing is Working?
Aug 19, 2025
Money Talks: Using Financing to Speak Your Customer’s Language
Aug 12, 2025
Funnel Vision: How to Turn Your Marketing Into Momentum
Aug 05, 2025
Marketing that Clicks- and It’s Not Just Digital Ads
Jul 29, 2025
Marketing Gut Check: Tracking, Strategy, and the Truth Behind the Data
Jul 22, 2025
Family Ties- HVAC Marketing, Sales, and More with Tucker Yarbrough
Jul 15, 2025
Trust Over Tactics: Why Brand Reputation Wins in Home Services
Jul 08, 2025
Bye-Bye Tire Kickers: Marketing That Handles Price Objections Before the Call
Jul 01, 2025
Marketing Techniques to Finish Summer Strong
Jun 24, 2025
The Power of Processes in your Business
Jun 17, 2025
Rebranding the Pest Control Industry: The Spot On Story
Jun 10, 2025
Why Your Marketing Feels Random And How To Fix It
Jun 03, 2025
AI With a Soul: How Michael Wheelock Helps Contractors Stay Personal in a Tech-Driven World
May 27, 2025
Taking Flight: How Wingman AC Rebranded to Soar Higher
May 20, 2025
Promo & No Mojo : When bad ads happen to good contractors— and how to turn it around.
May 13, 2025
Your Brand Breakthrough Starts Here
May 06, 2025
Beyond the Logo: Building a Brand That Lasts
Apr 29, 2025
Culture that Converts: How Thaddeus Tondu Built a Team that Powers Marketing Results
Apr 22, 2025
Hooked on Growth: Tim Brown’s Approach to Marketing That Scales
Apr 15, 2025
Show Up, Stand Out, Scale: Jen McKee’s Formula for Social Media Marketing Success
Apr 08, 2025
2+2=5: Marketing Beyond Digital
Apr 01, 2025
Winning with Gratitude: The Marketing Strategy That Keeps Customers Coming Back
Mar 25, 2025
AI, Branding & Customer Re-hash Breakthroughs for Contractors
Mar 18, 2025
Are Your CSRs Your Secret Weapon?
Mar 11, 2025
Scaling Smarter: Jess Kralemann on Optimizing Service Titan for Growth
Mar 04, 2025
"Cracking the Code: Purchase Cycles, Messaging, and Marketing for Home Services with Tom Casey"
Feb 25, 2025
Building Success: John DeLaurier on Roofing Innovation, ProLine, and Entrepreneurship
Feb 18, 2025
Behind the Scenes of Our Client Quarterly Trainings With Ben Stark From Go Time Success Group
Feb 11, 2025
Revolutionizing Technician Development and Its Marketing Impact
Feb 04, 2025
Owning your community with a fantastic brand!
Jan 28, 2025
Heating Up the Market: Rory Krueger on Geothermal, Growth, and a Brand Refresh
Jan 21, 2025
Breaking Barriers in HVAC: Katy Higgins’ Inspiring Journey with True Pros LLC
Jan 14, 2025
Marketing Trends in 2025 w/Eric Thomas and Sarah Ghirardo
Jan 07, 2025
The Joseph Groh Foundation
Dec 31, 2024
Marketing SIPS: Contractor Insights
Dec 17, 2024
Community Roots & New Growth: Leo of BCI on Expanding Services and Strengthening Local Ties
Dec 10, 2024
Embracing Digital Transformation: Revolutionizing the HVAC Industry with Brian Feenie
Dec 03, 2024
Capturing the Wild: Building Brand Power in the Outdoor Industry with Jarrod Christmas
Nov 26, 2024
Picture Perfect: Building Brand Value Through Strategic Imagery with Tim Edmonds
Nov 19, 2024
Building Winning Teams in Construction with Paul Sanneman
Nov 12, 2024
No-Nonsense Marketing for Service Trades with Amber Gaige
Nov 05, 2024
What I Wish I Had Known: A Beginner's Guide to Managing a Service Company
Oct 29, 2024
Your Culture is Your Brand
Oct 24, 2024
Live with the Creative Team
Oct 10, 2024
Marketing SIPS to Get You Prepared for the Shoulder Season
Oct 08, 2024
Unlocking Sales Success in the Home Service Industry with Joe Crisara
Oct 01, 2024
Throwback to Defining Business Principles
Jul 30, 2024
Crafting a Modern Identity with Ashley Stroud
Jul 23, 2024
Revolutionizing HVAC Systems with Jeremy Williams
Jul 16, 2024
A Fresh Perspective with the Lemon Seed Team
Jul 09, 2024
Circling Back on "Cool" Air Conditioning
Jul 02, 2024
Building Trust and Authority in Home Services
Jun 25, 2024
Why New Customer Acquisition Matters
Jun 18, 2024
Where's Waldo? Developing a Standout Brand
Jun 11, 2024
Trusting the Process
Jun 04, 2024
The Blueprint for Outsourced Call Center Success with Elite Call
May 28, 2024
What's In a Name? Choosing the Right Name for Your Business
May 21, 2024
Live @ EPIC 2024 with Travis and Renee Lucas
May 14, 2024
Live @ EPIC 2024 with Jennifer Bagley
May 07, 2024
Reading Between the Lines with Dave Rothacker
Apr 30, 2024
Empowering Lives Through the Trades with Kate Cinnamo and Toni Bower
Apr 23, 2024
Mastering Digital Marketing for the Trades with Evan Hoffman and Thaddeus Tondu
Apr 16, 2024
Data-Driven Insights with Jonathan Torrey
Apr 09, 2024
Threading Together Leadership and Empowerment with Shauna Brown
Apr 02, 2024
Innovative Customer Care Strategies with Valerie Heck
Mar 26, 2024
Strategies for Entrepreneurial Success with Melody Edwards
Mar 19, 2024
Transforming Workshops into Wins with Chris Michel
Mar 12, 2024
Forging a Family Business with Stephanie Allen
Mar 05, 2024
Mastering Customer Data and Marketing in the Slow Season
Feb 27, 2024
Unleashing Bold and Fresh Branding Ideas
Feb 20, 2024
Trust, Commitment, and Protecting Your 'Yes'
Feb 13, 2024
The Ins and Outs of Distributor Partnerships with Ashly Hughes
Feb 06, 2024
How Authentic Connections Elevate Your Brand
Jan 30, 2024
Why Strong Brands Perform Better
Jan 23, 2024
Igniting Passion with Next-Level Branding
Jan 16, 2024
Steering a Family Legacy Through the Digital Revolution with Thomas Ballard
Jan 09, 2024
Adding Zest to Your Social Media Strategy with the Lemon Seed Social Media Team
Jan 02, 2024
Conquering Business Growth Fears and Leading with Confidence
Dec 26, 2023
Small Gestures, Big Impact: Branding through Local Events
Dec 19, 2023
Empowerment and Evolution in Customer Service with Brigham Dickinson
Dec 12, 2023
Prepping Your Company for a New Year
Dec 05, 2023
100th Episode Special! Our Favorite Moments and More
Nov 28, 2023
How to Turn Off the Noise
Nov 21, 2023
Being Flexible in Your Marketing
Nov 14, 2023
Your Marketing Jenga Puzzle
Nov 07, 2023
Embracing Authenticity with Khadija Head
Oct 31, 2023
Growing Your Company Culture
Oct 24, 2023
Why Building Community Matters
Oct 17, 2023
Being Memorable, Discoverable, and Fosterable
Oct 10, 2023
Creating Raving Fans
Oct 03, 2023
Defining Your Mission, Vision, and Values
Sep 26, 2023
Software as a Storytelling Service with Josh Weaver
Sep 19, 2023
Revolutionizing Contractor Recruiting with Matt DiBara
Sep 12, 2023
Navigating Mergers and Acquisitions with Trey McWilliams
Sep 05, 2023
Live @ Marketing for the Trades Summit 2023 with Frank Kuhn and Alan Dunmire
Aug 29, 2023
Taking Design Risks with Yanessa Berdecia
Aug 22, 2023
Gaining the User Edge with Yelp with Ryan Nemetz
Aug 15, 2023
Get in the Branding Game with Ryan Chute
Aug 08, 2023
Making Your Air Conditioner "Cool"
Aug 01, 2023
How to Have Your Cake and Eat it Too
Jul 25, 2023
The Praxis S10 Way with Terry Nicholson
Jul 18, 2023
Breaking Down TikTok Trends with Ava Nash
Jul 11, 2023
Why PR is the Most Underrated Marketing Strategy with Heather Ripley
Jun 27, 2023
Live @ Marketing for the Trades Summit 2023 with Steve VanHorn
Jun 20, 2023
Live @ Marketing for the Trades Summit 2023 with Dennis Ayotte and Juan Rendon
Jun 13, 2023
Harnessing Digital Marketing with Ryan Redding
May 30, 2023
Live @ International Roundtable 2023 with Janeen Norquist
May 23, 2023
Live @ International Roundtable 2023 with Kim Martin
May 16, 2023
Balancing Mom Life with Work Life
May 11, 2023
Live @ International Roundtable 2023 with Carol Longacre
May 09, 2023
Live @ International Roundtable 2023 with Michelle Hogan
May 02, 2023
Live @ International Roundtable 2023 with Trapper Barnes and Kim Martin
Apr 25, 2023
Squeeze the Most Out of Your Marketing with Juiced
Apr 20, 2023
Behind the Microphone with Jackie Aubel
Apr 18, 2023
Designing Your Design Career with Rachel Frary
Apr 11, 2023
What's In Store with an Online Store with Lisa Forrest
Apr 04, 2023
What We Wish Our Clients Knew with Kristen Kendrick
Mar 28, 2023
All About the Home Service Academy with Andrew Hall and Jared Rowe
Mar 21, 2023
The Urgency of Urgency
Mar 14, 2023
Developing Your Personal Brand
Mar 07, 2023
How Community Engagement Impacts Your Brand
Feb 28, 2023
SEO and What That Means with Brittany Murphy
Feb 21, 2023
How To Develop The Leader Within With Dan Dowdy
Feb 14, 2023
The Potential of E-Commerce with Paul Redman
Feb 07, 2023
Rehashing Leads with Ryan Fenn
Jan 31, 2023
Digital Marketing with Brianna Skiffington
Jan 24, 2023
Live at the Women of HVACR Conference in Phoenix, AZ with Kelly Rowlett Presgrave
Jan 17, 2023
Customer Service Reps and How They Impact Your Business
Jan 10, 2023
Live at the WHVAC Conference in Phoenix, AR with Devorah Jackabowski
Jan 04, 2023
Surprise it's You!
Dec 27, 2022
How a Mascot Can Up Your Marketing Game
Dec 13, 2022
Live from the WHVAR Event in Phoenix, Arizona- How to be a mentoring entrepreneur.
Dec 06, 2022
Understanding Marketing on an Owner and Manager Level- Live at the Women of HVACR event in Phoenix, Arizona.
Nov 29, 2022
Q&A at the Women of HVACR event in Phoenix, Arizona.
Nov 22, 2022
Email Marketing 101 with Sharon Mayes
Oct 25, 2022
Community Marketing: Make An Impact with Kim Fancher
Oct 18, 2022
Products And Gifts For Engagement
Oct 11, 2022
Leadership And Why Our Company Depends On It
Oct 04, 2022
Prospecting: Building Your Marketing Funnel
Sep 27, 2022
7 Steps To Maximize Your Marketing Budget
Sep 20, 2022
Setting Goals In Your Marketing Plan: Focus On Retaining Customers
Sep 13, 2022
Hiring For Culture: Finding The Right People
Sep 06, 2022
Mini Brands With Marketing Enthusiast Ava
Aug 30, 2022
Good Is The Enemy Of Great
Aug 23, 2022
What Is Hot With IAQ
Aug 17, 2022
Business Coaching: How To Achieve That Next Level
Aug 11, 2022
Why Branding Campaigns Matter In The Digital World
Aug 02, 2022
Tracking My Marketing
Jul 27, 2022
Beyond Your Brand With Chris Fleniken
Jul 19, 2022
Organizing A True Social Media Strategy
Jul 12, 2022
PPC 1-2-3 With The Marketing Pro Team
Jul 05, 2022
How To Budget For Your Marketing
Jun 28, 2022
Marathon Strategy: Insights On Direct Mail
Jun 20, 2022
Call Center Mania: KPIs, Outbounding and Management
Jun 14, 2022
Lufkin Linda - What's Your Target Market
Jun 06, 2022
Digital Stuff Level 2: Why You Shouldn't Be Scared To Level Up
May 31, 2022
Leadership and Setting Boundaries
May 24, 2022
State of the Industry with the Pantheon Panelists
May 17, 2022
Best Kept Secrets For Social Media Ads With Krystal Hobbs
May 10, 2022
Company Culture and Why We Do It
May 03, 2022
How You Should Measure Digital Success With Eric Thomas
Apr 27, 2022
Radio Jingles and Ways to Use Them Beyond the Radio
Apr 19, 2022
How To Rally Your Call Reps To Upsell and Book More Calls With Erica Leonor
Apr 12, 2022
Q&A from ACCA 2022 - Questions from The Lemon Heads
Apr 05, 2022
Get Real Honest With Your Marketing Strategy
Mar 29, 2022
How To Keep My Team Informed About Our Marketing
Mar 22, 2022
How Pink became our Favorite Color, a story of Branding and Boldness
Mar 15, 2022
Stay Out of the Weeds with your Marketing
Mar 08, 2022
Marketing for Sales Leads with Shea Smith
Mar 01, 2022
Telling a Story through Graphic Design
Feb 22, 2022
Marketing vs. Advertising
Feb 15, 2022
Why Your In-House Customer Base Is Full Of Hidden Gems!
Feb 07, 2022
Curating Culture with Jeremy Yancey
Feb 01, 2022
Reviews, How Can We Get More and Responding Techniques with Sharon Mayes
Jan 25, 2022
Why A Well Branded Maintenance Plan Can Help Really Build Value
Jan 18, 2022
Five Ways to Use Social Media to Build Trust
Jan 11, 2022
How To Get The M.O.S.T. Out Of Your G.M.B.
Jan 03, 2022
Why Community Marketing Is The New Team Member You Can't Live Without.
Nov 14, 2021
How We Got Here
Nov 14, 2021
How To Determine What Your Brand Story Is
Nov 12, 2021