Gabfocus Self Storage Podcast

By Melissa Huff, Josh Huff

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Category: Management

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Episodes: 167

Description

Listen in as we gab about the self storage industry and focus in on particular areas. Want to learn more about auctions, operations, management, marketing, best practices, customer service, and more? Interested in what the best in the industry have to say? Melissa Huff and Josh Huff tap into a combined 30+ years of experience on operations and marketing to speak to the issues that concern owners and operators. This is also the place for the monthly Gabfocus webinar rebroadcasts where Melissa Huff and Tommy Nguyen bring in nationally recognized speakers, leaders of companies, and top experts to help you maximize your self-storage business, optimize your management team, and prepare for what's ahead. Brought to you by the team at Lighthouse Storage Solutions.

Episode Date
Storage Academy, The Show, and Joining Forces with Haviland
Jan 29, 2026
When Is It Time For Third Party Management?
Jan 15, 2026
Lessons Learned in 2025
Dec 19, 2025
Self Storage Goals for Every Facility
Dec 16, 2025
Overcoming Customer Objections
Dec 05, 2025
Self Storage Finances 101 with Brooks Lumpkin and Amber Crucian
Dec 02, 2025
Everyday Uses for AI in Self Storage Part 2
Nov 06, 2025
2025 Storage Legal Update with Joe Doherty
Oct 23, 2025
Self Storage State Associations 101 - and Updates From Lighthouse
Oct 11, 2025
Who Are Your Customers?
Oct 02, 2025
Choosing the Right Management Fit with Brad North
Sep 26, 2025
Auditing Your Self Storage Facility
Sep 22, 2025
Remembering the Fallen - Never forget 9/11 - Never Forget Charlie Kirk
Sep 11, 2025
Getting a Self Storage Education (Even If You Missed the SSA Show)
Sep 02, 2025
Disaster Prep & Recovery with Kevin Leebrick and Scott McLaughlin
Aug 21, 2025
Legal Landmines: ADA, Arbitration, & Antitrust in Self Storage - Legal Chat Episode 6 with Carlos Kaslow and Scott Zucker
Aug 15, 2025
Everyday Uses for AI in Self Storage with Jennifer Barroqueiro
Aug 07, 2025
Future-Proofing with Upgrades & Expansions: with Nigel Kreft
Jul 31, 2025
Incentivizing Your Managers
Jul 25, 2025
Run It Like You're Selling It
Jul 17, 2025
Social Media is Back! - How AI and META are Changing How People Find Self Storage
Jul 10, 2025
Making Tech Work For You with James Hatfield & Michael Brevdeh
Jul 03, 2025
The Essential Signs For Your Facility
Jun 26, 2025
How to Beat the Low Intro Rates
Jun 20, 2025
Real Life VS Running a Business - Can Your Self Storage Business Run Without You?
Jun 14, 2025
Dealing with Dead Tenants
Jun 05, 2025
Optimizing Occupancy with Andrew Sherrard
May 30, 2025
Personal Curb Appeal - Seeing Yourself As a Self Storage Amenity
May 19, 2025
When AI Isn't the Answer
May 09, 2025
ISS Takeaways with the On the Move Crew
May 05, 2025
Bankruptcy, Military Tenants, Search and Seizure - Legal Chat with Carlos Kaslow and Scott Zucker
Apr 24, 2025
What the Best Managers Do (That Others Don't) with Mark Green
Apr 17, 2025
Become a Master Manager - Inside Self Storage Preview
Apr 11, 2025
Before You Build - Key Considerations As You Design Your Self Storage Facility
Apr 04, 2025
New Self Storage Legislation and More From the SSA Spring Show
Mar 27, 2025
Owning Your Local Market with Stephanie Tharpe
Mar 20, 2025
The Best Self Storage Software - 2025 Edition
Mar 11, 2025
How The Market Impacts Your Rates
Mar 06, 2025
The Power of Self Storage Mentorship
Feb 27, 2025
2025 State of the Industry with John Chang
Feb 20, 2025
Beyond the 4 Ds: Why Business Owners Need Storage with Jamie Boros
Feb 14, 2025
Telling Your Self Storage Story
Feb 06, 2025
Self Storage SEO Part 2
Jan 30, 2025
SEO 101: How to Rent More Units Online
Jan 23, 2025
Optimizing Your Ops Manual
Jan 16, 2025
The More Things Change- Is it Time for TikTok, AI, and Billboards?
Jan 02, 2025
Legal Chat Episode 4 with Carlos Kaslow and Scott Zucker
Dec 26, 2024
Lessons Learned in 2024
Dec 20, 2024
Call Centers For the Win with Sherry Miller
Dec 12, 2024
Keep the Trash Out: Self Storage Security
Dec 05, 2024
Thankful for Self Storage 2024 Edition
Nov 27, 2024
Marketing That Gets Clicks with Melissa Stiles
Nov 21, 2024
Highlight the Obvious
Nov 15, 2024
Legal Chat Episode 3 with Carlos Kaslow and Scott Zucker
Nov 07, 2024
What's New With Google Business Profile
Oct 24, 2024
2024 Storage Legal Update with Scott Zucker
Oct 19, 2024
Preparing For the Next Disaster
Oct 08, 2024
Exceptional Customer Service with Lee Creech
Oct 03, 2024
The Most Important Question in Self Storage
Sep 26, 2024
Insights From the Self Storage Association
Sep 20, 2024
It's Show Time
Sep 05, 2024
Self Storage Origins: Matt Enger with Cubby Storage
Aug 30, 2024
The Next Generation of Self Storage Software
Aug 22, 2024
Self Storage Origins: Tommy Nguyen
Aug 08, 2024
Stay Competitive Using Industry Data with James McLean
Aug 01, 2024
Legal Chat Episode 2 with Carlos Kaslow and Scott Zucker
Jul 25, 2024
The "Why" of Work Life Balance
Jul 18, 2024
The Future is Here with James Hatfield
Jul 11, 2024
Watch Out For That Snake
Jul 04, 2024
The Good, Better, and Best In Storage Security w/ Aaron Harwell
Jun 28, 2024
Dealing With Business Operators
Jun 20, 2024
Dealing With "Thief" Tenants
Jun 13, 2024
Dealing With "Bully" Tenants
Jun 06, 2024
Enlisting Your Customers
May 31, 2024
It's Legal, But Be Careful
May 23, 2024
Increasing Occupancy With a Great Experience with Luke Westbrooks
May 16, 2024
The Most Important Thing In Self Storage
May 10, 2024
Elevating Your Marketing Through Curb Appeal w/ Jane Sauls
May 02, 2024
Keep It Clean Y'all: Physical Curb Appeal
Apr 18, 2024
Top 5 Sales Skills for Managers with Carol Mixon
Apr 11, 2024
Inside Self Storage 2024 Recap
Apr 06, 2024
Legal Chat Episode 1 with Carlos Kaslow and Scott Zucker
Mar 28, 2024
SSA Spring Show Takeaways
Mar 19, 2024
It's Not Personal, It's Just Business: Collections
Mar 07, 2024
Does Grassroots Marketing Work in 2024? w/ Stacie Maxwell
Feb 29, 2024
Exploring New Revenue Streams
Feb 22, 2024
What's Trending in Self Storage
Feb 15, 2024
Enforce Your Lease
Feb 08, 2024
Training Is Essential
Feb 01, 2024
2024 State of the Industry w/ John Chang
Jan 25, 2024
Customer Friendly Websites
Jan 18, 2024
Phone Skills Pay the Bills
Jan 11, 2024
Opening and Closing Time
Jan 04, 2024
Predictions for Self Storage
Dec 28, 2023
2023 Year In Review
Dec 14, 2023
Optimizing Your Day to Day Part 2
Dec 08, 2023
Don't Discount Yourself
Nov 30, 2023
Thankful for Self Storage
Nov 22, 2023
Keeping Your Facility Secure
Nov 16, 2023
Keeping Up With Your Facility Part 2
Nov 09, 2023
Managers Make the Difference
Nov 02, 2023
2023 Storage Legal Update with Joe Doherty
Oct 26, 2023
Who Won The Storage Debates?
Oct 19, 2023
Attorney, Author, & Self Storage Guru: Scott Zucker
Oct 05, 2023
Practical Marketing and QR Code Secrets
Sep 28, 2023
Understanding Data & Reports
Sep 22, 2023
Self Storage at Las Vegas
Sep 07, 2023
Gate 5 and Georgia Storage
Aug 31, 2023
Maximizing Your Team
Aug 24, 2023
Power Networking & Storage Stories
Aug 17, 2023
The Best Self Storage Software
Aug 10, 2023
Keeping Up With Your Facility
Jul 28, 2023
Why You Need A Consultant
Jul 20, 2023
Drone Top 10 List
Jul 13, 2023
Celebrations and Reservations
Jul 07, 2023
Optimizing Your Day to Day
Jun 29, 2023
Policies and Procedures
Jun 22, 2023
We Rented a Storage Unit
Jun 15, 2023
Auto Pay, Auctions, & Algorithms
Jun 08, 2023
Origin Stories and Business Ventures
Jun 01, 2023
Storage Tech Summit
May 25, 2023
Storage Maintenance Part 2: Marketing and Operations
May 18, 2023
Storage Maintenance Part 1: The Property
May 11, 2023
That's Not Self Storage
May 04, 2023
Revitalizing Your Storage Business
Apr 27, 2023
Storage Auctions Best Practices
Apr 20, 2023
Lighthouse Announcement
Apr 15, 2023
Cause Marketing
Apr 06, 2023
Marketing in Slow Markets
Mar 30, 2023
Hot Takes from SSA New Orleans
Mar 23, 2023
SSA Shenanigans with Chad, Max, and Alonna
Mar 16, 2023
Mastering Phone Calls
Mar 09, 2023
Reputation Management
Mar 02, 2023
The State of the Industry with John Chang
Feb 24, 2023
Florida Man Crashes Podcast
Feb 16, 2023
Tools of the Trade
Feb 09, 2023
Sexy Stats
Feb 02, 2023
Feasibility Studies
Jan 26, 2023
Self Storage Ownership with Adam and Megan Armstrong
Jan 19, 2023
Storage Stories: Volume 1
Jan 12, 2023
Security Street Smarts
Jan 05, 2023
Setting SMART Goals
Dec 29, 2022
The Main Thing: The Customer Experience
Dec 15, 2022
2022 Year in Review
Dec 10, 2022
Teaching Your Team to Follow Up and Sell
Nov 10, 2022
Lessons from Large Operators
Oct 21, 2022
RV and Boat Storage
Oct 06, 2022
LIVE Q&A From the TNSSA Fall Conference
Sep 27, 2022
Marketing That Matters
Sep 01, 2022
Storage Shows Are Essential
Aug 18, 2022
Constructing Your Facility
Jul 29, 2022
Insurance is Important
Jul 14, 2022
Managing Your Finances
Jun 30, 2022
Work Life Balance
Jun 16, 2022
Security, Gates, and Smart Units
Jun 02, 2022
Understanding the Market with Jane Sauls
May 19, 2022
Charitable Giving with Lonnie Bickford
May 05, 2022
Buying and Selling Your Facility
Apr 21, 2022
Self Storage Shows with Chad Lundberg
Apr 07, 2022
Choosing Your Property Management Software
Mar 31, 2022
SSA Orlando and CEO Tim Dietz
Mar 17, 2022
Automating Your Facility
Mar 10, 2022
What Drives Property Value?
Feb 24, 2022
Automated Operations
Feb 10, 2022
Year in Review- 2021
Jan 27, 2022
Giving Managers the Tools to Succeed
Jan 13, 2022
Gabfocus Self Storage Podcast Intro
Jan 06, 2022