Tales from Planet Customer Experience
By Brian Bruner
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Image by Brian Bruner
Category: Business
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Episodes: 29
Description
Join us as we share stories (both good and bad) about experiences we have had as customers - from airlines to grocery stores and everywhere in between!
| Episode | Date |
|---|---|
|
Ep029 - Feeling Frustration From Phone Fixes
|
Jan 26, 2026 |
|
Ep 028 - Glucose, Massages, and Food Trucks
|
Sep 15, 2025 |
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Ep 027 - Executives wiping down the bathroom?
|
Aug 22, 2025 |
|
EP026 - Hello Gorgeous!
|
Mar 20, 2025 |
|
Ep 025 - When does the CEO need to get involved?
|
Jan 15, 2025 |
|
Ep 24 - Selling Sodas or Selling an Experience?
|
Dec 02, 2024 |
|
Ep023 - Did you just say "no"?
|
Jun 10, 2024 |
|
Ep022 - Does customer experience matter at ballroom dancing competitions?
|
May 27, 2024 |
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Ep021 - Giving out chocolates in the airport lounge!
|
Apr 01, 2024 |
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Ep020 - Cars, Glasses, and Pizzas! It's all about the experience!
|
Nov 17, 2023 |
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Ep019 - What does an port-a-potty have to do with customer experience?
|
Jun 28, 2023 |
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Ep018 - Why is the owner answering the phone after hours?
|
Apr 03, 2023 |
|
Ep017 - Is this the Year of Empathy?
|
Mar 10, 2023 |
|
Ep016 - Can I please get off this plane? A positive experience with airlines!
|
Mar 03, 2023 |
|
Ep015 - Frustrations with a fever: When healthcare gets it wrong
|
Feb 25, 2023 |
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Ep014 - Kitchen adventures in cleaning, breaking, and fixing
|
Nov 21, 2022 |
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Ep013 - It's all about the chocolate cake people!
|
Nov 10, 2022 |
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Ep012 - Delivering groceries early - in Bulgaria!
|
Sep 24, 2022 |
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Ep011 - You're wearing your ring wrong??
|
Sep 02, 2022 |
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Ep010 - Planet Customer Experience goes to Disney - how Booga got returned!
|
Aug 16, 2022 |
|
Ep009 - All I wanted was a new phone!
|
Aug 01, 2022 |
|
Ep008 - Getting a Gift Basket from FedEx?
|
Jun 15, 2022 |
|
Ep007 - How to get a call from a Vice President of Legal at your Internet company
|
May 21, 2022 |
|
Ep006 - Where did this dog treat come from?
|
Apr 25, 2022 |
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Ep005 - Have you tried re-booting your car?
|
Apr 05, 2022 |
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Ep004 - Eating Snickers before Plastic Surgery?
|
Mar 23, 2022 |
|
Ep003 - Married with... noodles??
|
Mar 10, 2022 |
|
Ep002 - Do you have $200 in your pocket?
|
Feb 23, 2022 |
|
Ep001 - Travel and a Box of Chocolates!
|
Feb 11, 2022 |