Fixed Ops Roundtable

By Ted Ings

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Category: Management

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Episodes: 175

Description

The Fixed Ops Roundtable, hosted by Ted Ings, is your source for cutting edge information, technology, and best practices from leaders and innovators in the retail automobile industry. Enjoy weekly episodes featuring expert interviews that originally aired during Ted Ings popular Fixed Ops Roundtable live and virtual events.

Episode Date
Maximizing Dealership Efficiency with Randy Koch
May 13, 2024
The Profit Potential of In-House Windshield Repair with Mark Haeck
May 06, 2024
Optimizing Fixed Ops Performance through Data-Driven Insights and AI with CallRevu Robert Manuel
Apr 29, 2024
Sara Hoagey: Don't Lose an Employee for $2 per Hour
Apr 22, 2024
How WrenchWay is Transforming Automotive Recruitment with Jay Goninen
Apr 15, 2024
Unlock the camera's full potential for car dealerships with Mark Queen
Apr 08, 2024
Mastering Customer Service: Insights from the Five-Star Service Advisor Coralee Zueff
Apr 01, 2024
William Demaree: The Importance of Company Culture in Automotive Retai
Mar 25, 2024
The Power of BDC: Strategies for Automotive Success with Tammie Ventura
Mar 18, 2024
Unlocking the Secrets of Automotive Warranty Administration
Mar 11, 2024
Owen Moon: How to Turn Your Dealership into a Service Marketing Machine
Mar 04, 2024
Mark Haeck: Transforming Dealership Operations with GMS (Glass Management Software)
Feb 26, 2024
Building a Foundation For a Successful Career In The Automotive Industry
Feb 19, 2024
David Spisak: Why EVs and Why Now?
Feb 12, 2024
Future-Proofing Your Automotive Career at Northwood University with Dr. Matt Bennett
Feb 05, 2024
The Art of Automotive Marketing with Alyson Landis
Jan 29, 2024
Jennifer Sanford: Building Strong Dealer-Vendor Relationships
Jan 22, 2024
Revolutionizing Parts Management: Strategies for a Profitable 2023 and Beyond With Kaylee Felio & Ed Roberts
Jan 15, 2024
A Hero Among Us (Supporting Shawn Butler)
Jan 08, 2024
Don Hall: Strategic Changes Dealers Need for Long-Term Success
Jan 01, 2024
Alan Bass: How to Achieve Automotive Service Excellence
Dec 25, 2023
John Fairchild: Is Fixed Absorption Really That Important?
Dec 18, 2023
Laurie Halter: 5 Ways to Make 2024 Your Most Successful Year
Dec 11, 2023
Aaron Watters: Transforming User Experience in Auto eCommerce
Dec 04, 2023
David Farabaugh: Fixing The One Million-Dollar Retention Problem
Nov 27, 2023
Barb Edson: The Power of Transparency in Fixed Operations
Nov 20, 2023
Kaylee Felio: Unleashing the Potential of Purposeful Inventory Management
Nov 13, 2023
Mike Rich: The Art of Effortless Automotive Parts Shipping
Nov 06, 2023
Pat Reininger: Bridging the Customer Expectation Gap
Oct 30, 2023
Stephen Hill: Growing a Passionate Workforce Organically
Oct 23, 2023
Jim Sabino: Driving into the Future: The Mobile Service Revolution
Oct 16, 2023
John Schulz: Cracking the Code of Automotive Financing
Oct 09, 2023
Mike Boyd: Revolutionizing Recon - A Dive into Dealership Efficiency
Oct 02, 2023
Mark Mickens: Revolutionizing The Auto Industry
Sep 25, 2023
Jeremy Stephens: Unlocking Leadership Beyond Boundaries
Sep 18, 2023
Shon Kingrey: Revolutionizing Dealership Operations
Sep 11, 2023
Adam Arens: Why Is Customer Service More Important Than Ever In Fixed Ops
Sep 04, 2023
Brian Kramer: How to Triple Appraisal Opportunities with Accu-Trade
Aug 28, 2023
How To Maximize Technician Productivity and Capacity
Aug 21, 2023
Leonard Bellavia: The State of the Automotive Retail Industry
Aug 14, 2023
Robert Migliaccio: The Power Of Employee Empowerment In The Workplace (Carter Myers Automotive)
Aug 07, 2023
Damon Egan: How To Create Uncontested Market Space in Your Dealership
Jul 31, 2023
Mike Rich: Winning the Online Parts Game
Jul 24, 2023
Eric Foster: A Game-Changing Solution for Dealerships (DealerVantage)
Jul 17, 2023
Skyler Chadwick: Fixed Operations Is The Future Success Of The Dealership
Jul 10, 2023
Edna Pham: Breaking Barriers in the Automotive Industry
Jul 03, 2023
Chris Saraceno: The Theory of Five - Transforming the Retail Automotive Industry
Jun 26, 2023
Jim Roche: Disruptive Innovation - Changing How the Game is Played in Automotive Quality
Jun 19, 2023
Tim Hardin: Unlocking the Power of Data and Technology in The Automotive Industry
Jun 12, 2023
Revolutionizing Customer Service with Mobile Service and Fleet Solutions
Jun 05, 2023
Sarah Caballero: Breaking Barriers - Empowering Women in Automotive
May 29, 2023
David Reinicke: Are You Maximizing Your Automotive Warranty Claims?
May 22, 2023
Sarah Vantine: The Power of Putting People First
May 15, 2023
Kara Delaine: The Journey of a Woman in Automotive
May 08, 2023
Shon Kingrey: Why Employee Satisfaction Should Be Your Priority
May 01, 2023
Jamie Farley: The Power of Diversity and Inclusion in Automotive
Apr 24, 2023
Dennis McGinn: Driving Profitability Through Reconditioning
Apr 17, 2023
Owen Moon: How Dealerships Can Increase Market Share and Win More Business
Apr 10, 2023
Kirk Firmin: Taking Your Reconditioning Process Beyond Good Enough
Apr 03, 2023
John Clavadetscher: Reinventing Automotive Customer Engagement
Mar 27, 2023
Earl Sticks Brown and Kelly Culliver: Revolutionizing the Car Maintenance Experience
Mar 20, 2023
Dealer Scanning Panel: The Importance of Dealer Scanning in 2023
Mar 13, 2023
Jeffrey Bogaski: Next Generation Customer Centric Automotive Retail Solutions
Mar 06, 2023
Ken Lohr: Maximizing Retail Warranty Reimbursement and Profits in the Automotive Industry
Feb 27, 2023
Ryan Maher and Mike Murray: Revolutionizing Auto Recalls
Feb 20, 2023
Katie Mares: Navigating the World of Automotive Sales through the Female Lens
Feb 13, 2023
Anthony Giagnacovo and Jack Holcomb: Revolutionizing Phone Operations in the Automotive Industry
Feb 06, 2023
Brian Kramer, Ed Roberts and Stephan Woessner: The Acceleration of Change
Jan 30, 2023
Doug Eroh and Ed Roberts: Best Practices of Top Performing Car Dealers
Jan 23, 2023
John Malishenko: The Importance of Dealership Culture
Jan 16, 2023
Kaylee Felio: The Trend of Obsolescence
Jan 09, 2023
Brian Pasch: Digital Voice Assistants for Dealerships
Jan 02, 2023
Eliana Raggio: The Power of Allyship
Dec 26, 2022
Ed Roberts & Tony Owens : Top Signs of Exceptional Dealership Culture
Dec 19, 2022
Chris Chesney: The Role of the Pre-Repair Scan & ADAS Identification in Driving Customer Satisfaction
Dec 12, 2022
100th Episode of the FOR-CAST!
Dec 07, 2022
David Boyle: Why is Selling Tires So Hard?
Nov 28, 2022
Cuyler Owens: The Cost of Every Vehicle Sold
Nov 21, 2022
Anthony Giagnacovo: How To Leverage Service Phone Calls To Your Dealership
Nov 14, 2022
Steve Greenfield: The Future Of Automotive Retail
Nov 07, 2022
Jim Roche: The Future of Warranty Processing
Oct 31, 2022
David Spisak: The Future Of Automotive Retail
Oct 24, 2022
Chris Saraceno: People Are The Most Precious Commodity
Oct 17, 2022
Art Shaw: Providing The Best After-Sales Customer Experience
Oct 13, 2022
Marco Zwanenburg: Technicians Matter
Oct 04, 2022
Owen Moon: Google Analytics 4
Sep 26, 2022
Sarah Vantine: Dealership Employees Make The Customer Difference
Sep 19, 2022
Tully Williams: A Fixed Operations Play-By-Play
Sep 14, 2022
Scott Simons: Invest In Your People
Sep 05, 2022
Michael Weldon: The Rising Automotive Generation
Aug 29, 2022
Holden Scott: Control What You Can Control
Aug 22, 2022
Michael Barich: Fiercely Competitive, Life-Long Student
Aug 15, 2022
Leonard Bellavia: Are OEMs Taking Over For Franchise Dealers?
Aug 08, 2022
Mobile Service Panel
Aug 02, 2022
John Riffe: Fixed Ops Can Drive Bottom-Line Revenue Growth
Jul 25, 2022
Mike Rich: Crowdsourcing Dealership Parts Delivery
Jul 18, 2022
Dale Pollak and Dennis McGinn: Key Insights About The Used Car Market
Jul 11, 2022
Ali Reda: World Record Car Salesman
Jul 04, 2022
Shon Kingrey: Overseeing Fixed Ops For Step One Automotive Group
Jun 27, 2022
Julie Douglas: The Best Way To Accept Dealership Payments
Jun 20, 2022
Kaylee Felio: Create A More Inclusive Employee Culture
Jun 13, 2022
Larry Daugherty: Lessons Learned From A 47 Store Dealership Group
Jun 06, 2022
Ed Roberts: The Importance of Training Your Replacement
May 30, 2022
Mike Rich: Grow Profits By Selling Auto Parts Online
May 23, 2022
Jim Pernas: How Subaru of America is Creating Fixed Ops Growth
May 16, 2022
Fernando Arellano: Step One Automotive Group's Secret To Success
May 09, 2022
Don Lindsay: A Massive Opportunity For Fixed Ops Departments
May 02, 2022
Steve Greenfield: Creating New High-Margin Revenue Streams For Your Dealership
Apr 25, 2022
Brian Benstock: Provide Concierge-Level Dealership Service
Apr 18, 2022
Greg Penske: How To Create Highly Engaged Dealership Employees
Apr 11, 2022
Bob Tasca III: The Mental State Required To Win
Apr 05, 2022
Andrew Wright: Data Is The New Oil
Mar 28, 2022
Glenn Pasch: Small Tweaks In Process Enhance The Customer Experience
Mar 21, 2022
Sarah Vantine: Diversity In The Car Business
Mar 14, 2022
Joe St. John: Online Transparency Equals Profitability
Mar 07, 2022
Liza Borches: Creating Longevity For Your Dealership
Feb 28, 2022
Chuck Kramer: Growth Through People and Partnership
Feb 21, 2022
David Boyle: The Holy Grail Of Service Bays
Feb 14, 2022
Les Silver: The Benefits Of Thinking Big
Feb 07, 2022
Ted Welcomes Steven Apicella to the Podcast
Jan 31, 2022
Ted Welcomes Kevin Winter to the Podcast
Jan 24, 2022
Ted Welcomes John Fitzpatrick to the Podcast
Jan 17, 2022
Ted Welcomes Andrew Wright of Vinnart Dealerships
Jan 10, 2022
Ted Welcomes Joe St. John
Jan 03, 2022
John Traver of Traver Connect
Dec 27, 2021
In Search of the Perfect RO: Ted Welcomes Les Silver of Dynatron Software
Dec 20, 2021
Tom Doll, Adam Arens, and Liza Borches (Pt. 2)
Dec 13, 2021
Ted Welcomes Tom Doll, Adam Arens, and Liza Borches (Pt. 1)
Dec 06, 2021
Ted Welcomes Andy Baldassarre of BG Products
Nov 29, 2021
Ted Welcomes Glenn Lundy to the Podcast
Nov 22, 2021
Ted Welcomes Ed Roberts from Bozard Ford Lincoln
Nov 15, 2021
Ask The Expert! Ted Welcomes Randy Brenckman
Nov 08, 2021
NEW! Ted Welcomes Dave Anderson of Learn to Lead
Nov 01, 2021
Malcolm Bricklin - The Complete Interview with Ted Ings
Oct 25, 2021
Ted Welcomes Rob Leary
Oct 18, 2021
Ted Welcomes Randy Brenckman for Ask The Expert
Oct 11, 2021
Ted Welcomes Mike Maroone to the Podcast
Oct 04, 2021
Ted Welcomes Fred Fordin to Discuss Their Personal Fight Against Leukemia
Sep 27, 2021
Ted Welcomes Sarah Vantine to the Podcast
Sep 20, 2021
Ted Welcomes Cathy Palochko and Joey Zanca of GP Strategies
Sep 13, 2021
Ted Welcomes Anthony Monteiro of Draiver
Sep 06, 2021
Ted Welcomes David Boyle of Tire Profiles
Aug 30, 2021
Ted Welcomes David Spisak (Pt. 2)
Aug 23, 2021
Ted Welcomes David Spisak of Disruptive Growth Solutions (Pt. 1)
Aug 16, 2021
Ted Welcomes Fred Fordin of CDK Global
Aug 09, 2021
Ted Welcomes Brian Benstock and Dale Pollak
Aug 02, 2021
Ted Welcomes Brandon Nixon of Update Promise
Jul 26, 2021
Ted Welcomes Quantum5 and a Special Announcement
Jul 11, 2021
Ted Welcomes John Traver of Traver Connect
Jul 07, 2021
Ted Welcomes Kerri Wise of WOCAN
Jun 28, 2021
Ted welcomes Tom Rudnai of Temecula Valley Toyota
Jun 19, 2021
Ted Ings Welcomes Jeff Hahn of BG Products
Jun 07, 2021
Ted Ings Welcomes David O’Brien of Quantum5 to this weeks episode Ted Ings Welcomes David O’Brien of Quantum5 to this weeks episode
May 31, 2021
Ted Welcomes Chuck Kramer of Foundation Automotive Ted Welcomes Chuck Kramer of Foundation Automotive
May 24, 2021
Ted Welcomes Jim Roche of WarrCloud
May 17, 2021
Ted Welcomes Glenn Pasch
May 10, 2021
Ted Ings Welcomes Frank Lopes
May 02, 2021
Doug Eroh of Longo Toyota and Penske Motor Group is Ted’s Guest
Apr 26, 2021
Ted Welcomes Liza Borches to the Podcast
Apr 19, 2021
Ted Welcomes David Spisak of Disruptive Growth Solutions (Pt. 2)
Apr 12, 2021
Ted Welcomes David Spisak of Disruptive Growth Solutions (Pt. 1)
Apr 05, 2021
Ted Welcomes Dave Anderson from Learn to Lead (Pt. 1)
Mar 22, 2021
Ted Welcomes Dave Anderson of Learn to Lead (Pt. 2)
Mar 22, 2021
Ted Welcomes Sarah Vantine of Scott Clark Auto Group this week
Mar 15, 2021
Ted Welcomes Darin Greseth from BG Products
Mar 07, 2021
Ted Ings Welcomes Bob Tasca III (Pt. 1)
Feb 28, 2021
Ted Ings Welcomes Bob Tasca to the Podcast
Feb 28, 2021
Fixed Ops Roundtable Podcast with Randy Brenckman
Jan 25, 2021
Fixed Ops Roundtable with Les Silver
Jan 18, 2021
Brian Tracy (Pt. 3)
Jan 11, 2021
Brian Tracy (Pt. 2)
Jan 04, 2021
Brian Tracy (Pt. 1)
Dec 28, 2020
Diversity and Inclusion Panel (Pt. 2)
Dec 21, 2020
Diversity and Inclusion Panel (Part 1)
Dec 14, 2020
Fixed Ops Roundtable Episode 1 with Glenn Lundy
Dec 07, 2020