weWFM Show
By weWFM
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Category: Management
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Subscribers: 2
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Episodes: 50
Description
weWFM is on a mission to help people enjoy staying informed, with a wide variety of stories, that will explore the most important prerequisites for increasing customer happiness, employee retention, and cost-effectiveness is effective workforce management. In essence, it is to understand about assigning the right employees with the right skills to the right job at the right time, to meet demand.
| Episode | Date |
|---|---|
|
Asynchronous Workflows: Blending Worlds for Efficiency
|
Mar 17, 2024 |
|
Alec's Backstage Pass to WFM Innovations
|
Feb 27, 2024 |
|
Chaos to Clarity: Navigating Workforce Challenges
|
Jan 30, 2024 |
|
A Journey of Learning and Leadership
|
Jan 13, 2024 |
|
The Unplanned Path to Workforce Management
|
Nov 14, 2023 |
|
The WFM Journey of Industry Pioneers
|
Oct 31, 2023 |
|
Mastering Resource Planning and Intraday Automation
|
Oct 19, 2023 |
|
Digital Transformation and People-Centric Leadership
|
Sep 27, 2023 |
|
Mastering Workforce Dynamics
|
Aug 14, 2023 |
|
Secrets Revealed: Season 2 of weWFM Show
|
Aug 05, 2023 |
|
Season 1 finale - Unforgettable: 10 Amazing Moments from Our Epic Journey
|
Jul 04, 2023 |
|
The Pursuit of Perfection: Balancing Mental Health
|
Jun 20, 2023 |
|
Embracing Tomorrow: A Glimpse into the Industry's Evolution
|
Jun 06, 2023 |
|
Workforce Management 2.0: Why Embracing Flexibility is the Key - PART 2
|
May 23, 2023 |
|
Workforce Management 2.0: Why Embracing Flexibility is the Key - PART 1
|
May 09, 2023 |
|
Predicting the Future in the Digital-First Era: What to Expect in the Next Few Years?
|
Apr 25, 2023 |
|
Working in a Digital First Era: The Role of AI
|
Apr 11, 2023 |
|
Preparing for the New Digital Era: Evolving Workforce Management
|
Mar 28, 2023 |
|
Discover the Power of Workforce Management: Failing to Plan is Planning to Fail!
|
Mar 14, 2023 |
|
Boost Your Career with AI and ChatGPT in Workforce Management
|
Feb 28, 2023 |
|
Unlock the Secrets to Skyrocketing Your Workforce Management Career
|
Feb 14, 2023 |
|
Decoding the Math Behind Workforce Management
|
Jan 31, 2023 |
|
Why WFM matters in the Service Industry
|
Jan 15, 2023 |
|
Workforce Management meets Operational Excellence
|
Jan 01, 2023 |
|
The stories behind a career in WFM
|
Dec 19, 2022 |
|
Forecast, the tips you need to know
|
Dec 05, 2022 |
|
A holistic view of what WFM is
|
Nov 20, 2022 |
|
The role of WFM going through some of the most challenging times
|
Nov 07, 2022 |
|
Workforce Planning, what to look after in today's uncertainty
|
Oct 23, 2022 |
|
The importance of WFM in a downturn
|
Oct 10, 2022 |
|
Inside the mind of a WFM Expert with Adriana Olteanu
|
Sep 25, 2022 |
|
Special Spanish - Por qué las empresas deberían invertir en América Latina y qué hace que los trabajadores latinos sean tan únicos con Sebástian Téllez
|
Sep 18, 2022 |
|
WFM in the cryptocurrency market, dealing with power outages, six sigma as a skill for WFM, and volume stress testing activities with Eugene De Gee
|
Sep 11, 2022 |
|
Special Portuguese -Os segredos por trás de um dos profissionais em WFM de maior sucesso no Brasil com Welington Alves
|
Sep 04, 2022 |
|
Striking a balance between supply and demand in your contact center with Garry Gormley
|
Aug 28, 2022 |
|
How cultural differences affect the WFM operations & metrics With Evelyn Brooks from “Land of Eternal Spring", Guatemala
|
Aug 14, 2022 |
|
Workforce Management job market from the point of view of Ian Lasplace, the founder of Longreach Recruitment
|
Jul 31, 2022 |
|
A director's view on the future of WFM with Rene Nijman
|
Jul 14, 2022 |
|
What are the challenges that a WFM solution needs to answer as it helps to shape the future of our industry, with Ryan Wang founder & CEO - Assembled
|
Jul 04, 2022 |
|
Comparing WFM deployments in the Contact Centre vs Retail with Napoleon Muisa
|
Jun 19, 2022 |
|
How can Data enable decision making with Nikki Calhoun
|
Jun 05, 2022 |
|
Teleperformance's award-winning WFM and BI collaboration initiative with Georgios Kagalos and Bahadr Eren
|
May 22, 2022 |
|
How to persuade stakeholders to support a Workforce Management initiative with Matthew Armbruster, Workforce Manager for Cepheid's Americas Customer Care Operations
|
May 08, 2022 |
|
The impact that Culture has on your ability to get things done with Marie Diks
|
Apr 25, 2022 |
|
A compelling argument for WFM and HR to collaborate more with Daniel Christmas
|
Apr 10, 2022 |
|
The operations pluralist: from WFM to business expansion with Emery Ong
|
Mar 27, 2022 |
|
The skills to master to maximise your WFM career with Emile Anthony Nair
|
Mar 13, 2022 |
|
The misperception that WFM is only about data with Jeffrey Lijffijt
|
Feb 27, 2022 |
|
Why Workforce Management is Essential for BPO Vendor Management Success with Anshuman Dwivedi
|
Feb 15, 2022 |
|
The ultimate guide to who & what weWFM is and what we hope to accomplish
|
Feb 05, 2022 |