Speaking of Service

By PTC

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Category: Business

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Episodes: 35

Description

Speaking of Service uncovers practical ways to grow service revenue, control costs, and improve customer satisfaction. If you’re looking to innovate, gain a competitive edge, or just learn about the latest service trends, you’ve come to the right place! Also check: www.ptc.com/speakingofservice


Episode Date
Impact of AI [or in reality enhanced Machine Learning] in an IoT Environment
Apr 17, 2024
The Trend of Security within Field Service Organizations
Mar 20, 2024
Barriers Faced When Scaling Digital Transformation in Field Service Organizations
Feb 21, 2024
Three Themes Changing Field Service in 2024
Jan 24, 2024
Driving Service Value with Digital Transformation
Dec 20, 2023
The Role of Predictive Maintenance in Field Service Organizations
Nov 29, 2023
Is Field Service Organization Really at a Major Deflection Point?
Oct 26, 2023
Field Service Organization Contributes to Sustainability Efforts Long Before it was Cool!
Sep 27, 2023
Industrial Machinery for Packaging: Moving the Needle in the IoT Customer Journey and Business Model
Aug 30, 2023
Howard Heppelmann's Perspective on PTC´s Commitment to the Service Business
Aug 02, 2023
Seven Keys to Improve Service with the IoT
Jul 12, 2023
The Current Stage and Future of Field Service
Jun 14, 2023
Karl Storz Connected Medical Devices Software Service: Speed, Cybersecurity, and Compliance
May 24, 2023
Condition based Maintenance—What the Industrial Sector Can Learn from Military and Defense
Apr 26, 2023
Connected Service Strategy – how to start and speed to value!
Apr 05, 2023
It Takes a Village—Your Ecosystem is Key to Fast-time-to-Value
Mar 15, 2023
Driving Customer Value and New Aftermarket Revenue from Data: Sani-Matic’s Journey About Digital Transformation in Manufacturing Industry
Mar 01, 2023
Faster Time to Value for a Smart Connected Products Strategy
Feb 15, 2023
Remote Service Management: The New Standard to Increase Customer Satisfaction
Jan 18, 2023
All hands on deck – Why Data Quality is Everyone’s Job
Dec 07, 2022
Get It Right The First Time – Using Data To Make Service Calls Maximally Effective
Nov 09, 2022
Digital Transformation for Everyone: How Even Small Manufacturers Can Benefit from Digitally Transforming their Operations
Oct 26, 2022
Value Engineering and the Economic Value of Data
Oct 12, 2022
Driving Health Outcomes with Connected Data
Sep 28, 2022
Remote Service Without Losing Customer Engagement and the Human Experience
Sep 14, 2022
Service is about putting data first at the point of impact
Aug 31, 2022
From data to Insights - an incremental approach to smart connected products
Aug 17, 2022
Leading Successful Smart Connected Product Initiatives
Aug 03, 2022
The State of Predictive Maintenance Programs - Value, Hype and Reality
Jul 20, 2022
IoT Data and Value–It's Real and Now
Jul 06, 2022
Season 1 - Industrial Machine Builders: How Harpak-ULMA drove Digital Transformation
Jan 25, 2022
Season 1 - Industrial Machine Builders: Top Considerations for Selecting A Digital Transformation Strategy
Jan 15, 2021
Season 1 - Industrial Machine Builders: How Industrial Machine Builders Go-to-Market with a Digital Transformation Strategy
Jan 15, 2021
Season 1 - Industrial Machine Builders: How to Change My Go-to-Market Strategy for Successful Digital Transformation
Jan 15, 2021
Season 1 - Industrial Machine Builders: Building a Go-to-Market Plan for Your Digital Transformation Strategy
Jan 15, 2021