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Entrepreneurs and online business owners can no longer grow with great marketing alone. If you want to scale your course, membership, or coaching program, I’ll teach you how to maximize your profit and multiply your impact by creating a thriving online community. Be sure to connect with me on IG: http://instagram.com/shanaspeaks
I’ve spent over a decade working with top brands and entrepreneurs to cultivate thriving online communities and empowered community teams that increase their reach, retention, and revenue. This podcast is a space for community creators like you and me to share our insights, best practices, and what’s working now in the community space.
You’ll discover proven strategies, actionable tactics, and innovative ideas that you and your team can use to reduce refunds and increase retention. You won’t want to miss an episode! Subscribe now and let’s get started! Show notes & more: https://ShanaLynn.com
Episode | Date |
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How to Choose a Community Platform
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Apr 30, 2024 |
How to Hire and Lead a High Performing Team with Paula Maidens
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Apr 23, 2024 |
The Simple but Overlooked Way to Create Connection in your Community
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Apr 16, 2024 |
Not All Cancellations are Bad
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Apr 09, 2024 |
Foster a Fans First Team Culture with Emily Cole of The Savannah Bananas
|
Apr 02, 2024 |
Leveraging AI to Create Stronger Communities
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Mar 26, 2024 |
The Often Overlooked Retention Killer
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Mar 19, 2024 |
How to Launch, Optimize, and Scale Facebook Ads with Adrienne Richardson
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Mar 12, 2024 |
Uncovering the Real Value in Your Business
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Mar 05, 2024 |
How to Incentivize Progress with Gamification
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Feb 27, 2024 |
A Legacy of Community Building with Dan Miller
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Feb 20, 2024 |
Why you Don’t Love your Community Anymore
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Feb 13, 2024 |
Basic Tools You Need to Manage a Community Team
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Feb 06, 2024 |
The Future of Community for Business with Mark de Grasse, President of DigitalMarketer
|
Jan 30, 2024 |
Create Space for Revenue Generating Activities
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Jan 23, 2024 |
How to Manage a Community Manager
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Jan 16, 2024 |
Preparing Your Business for Scale with Alex Charfen
|
Jan 09, 2024 |
Stop the Hidden Revenue Leak in your Membership
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Jan 02, 2024 |
What Does a Community Manager Actually Do
|
Dec 26, 2023 |
How this One Question can be Rocket Fuel for your Business with Blake Fly
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Dec 19, 2023 |
An Unexpected Lesson from a Cereal Company
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Dec 12, 2023 |
How I Decide What to Outsource
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Dec 05, 2023 |
Millionaire Sales Secrets and the Power of Personal Branding with Lauren Tickner
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Nov 28, 2023 |
Why your Onboarding Isn’t Working & How to Fix It
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Nov 21, 2023 |
The Hidden Problem That’s Costing You Time & Money in Your Business
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Nov 14, 2023 |
Create Clickworthy Copy that Keeps Your Customers Engaged with Anna Powers
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Nov 07, 2023 |
The Value Myth: How Guilt Can Sabotage Your Business
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Oct 31, 2023 |
3 Must-Haves to Kickstart Member Progress
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Oct 24, 2023 |
How to Leverage Collabs to Skyrocket Your Revenue with Jordan Gill
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Oct 17, 2023 |
5 Undeniable Benefits of a Thriving Community
|
Oct 10, 2023 |
Create Defining Moments for Your Customers
|
Oct 03, 2023 |
AI-Accelerated SEO: The Marketing Channel You’re Missing with Julia McCoy
|
Sep 26, 2023 |
Shifting Community Models: Free vs. Paid
|
Sep 19, 2023 |
My Must-Have Tool for Content Repurposing
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Sep 12, 2023 |
Q&A with 8-figure Membership Owner, Corinne Crabtree of No BS
|
Sep 05, 2023 |
Behind-the-scenes with 8-figure Membership Owner, Corinne Crabtree of No BS
|
Aug 29, 2023 |
5 Business Lessons from Inside a Waterslide
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Aug 22, 2023 |
Community First Offers with CEO of Smart Passive Income Matt Gartland
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Aug 15, 2023 |
The Savannah Bananas: 3 Community Lessons from Jesse Cole's Baseball Show
|
Aug 08, 2023 |
The One Question you Need to Ask your Members
|
Aug 01, 2023 |
3 Evergreen Offer Traps to Avoid with Scott Paley
|
Jul 25, 2023 |
Solve the Right Problem
|
Jul 18, 2023 |
Creating Connection: Your Community Engagement Blueprint
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Jul 11, 2023 |
The Balancing Act: Parenting and Entrepreneurship with Dayna Abraham
|
Jul 04, 2023 |
3 Surprising Ways to Better Serve your Community
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Jun 27, 2023 |
The #1 Business Metrics You Need to Know & How to Calculate It
|
Jun 20, 2023 |
How to Develop a Winning Framework with Mel Abraham
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Jun 13, 2023 |
6 Game Changing Ways to Use this Custom AI Tool for Your Online Business
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Jun 06, 2023 |
What to Do When Stuff Hits the Fan in Your Community
|
May 30, 2023 |
Why you MUST Know Your Avatar if you Want to Grow with Ginger Dean
|
May 23, 2023 |
Gamification: The Missing Piece of Your Business
|
May 16, 2023 |
The Community Vibe Killer You're Completely Unaware Of
|
May 09, 2023 |
Ops Management: The Game-Changer for Streamlining Your Business with Natalie Gingrich
|
May 02, 2023 |
The Ultimate Blueprint to Scaling Live Calls
|
Apr 25, 2023 |
Essential Qualities for Community Manager Hires
|
Apr 18, 2023 |
How to Have Raving Fans and Lead a Meaningful Community with Lauren Golden
|
Apr 11, 2023 |
The Key to Unlocking Member Progress
|
Apr 04, 2023 |
Video Messaging | 3 Proven Ways to Boost Sales and Retention
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Mar 28, 2023 |
Email Newsletters that Connect and Convert with Liz Wilcox
|
Mar 21, 2023 |
Secrets to Closing the Customer Service Gap
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Mar 14, 2023 |
Project Prioritization Made Easy: How to Use the Action Priority Matrix for Better Results
|
Mar 07, 2023 |
Mastering Course Design: Creating Engaging Content That Keeps Customers Hooked with Dr. Carrie Rose
|
Feb 28, 2023 |
Finding the Right Fit: Identifying and Serving the Right Members
|
Feb 21, 2023 |
Navigating Negative Comments In Your Online Community
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Feb 14, 2023 |
Reviving your Email List: 7 Steps to Re-engage Subscribers
|
Feb 07, 2023 |
AI, Deep Tech, and The Empathy Economy's Impact on Business & Society with Dr. Jacqui Taylor
|
Jan 31, 2023 |
Connected at a Distance: Building Strong Communities in an Online World with Sam Ovens
|
Jan 24, 2023 |
An Apology I Wasn't Expecting: Proactive Customer Service Strategies
|
Jan 17, 2023 |
Authenticity vs Transparency: Why Being Real is the Key to Building Trust Online
|
Jan 10, 2023 |
Get More Referrals by Turning Customers into Affiliates with Matt McWilliams
|
Jan 03, 2023 |
Two Types of Member Outreach
|
Dec 27, 2022 |
Uncovering Hidden Objections and Limiting Beliefs
|
Dec 20, 2022 |
Create a Highly Engaged Community That Converts with Sebastian Mencía
|
Dec 13, 2022 |
Operational VS Strategic Thinking Why You Need Both
|
Dec 06, 2022 |
Do I Have to Have a Community for my Course or Membership?
|
Nov 29, 2022 |
How To Create a Win-Win Business Relationship w/ Laura Meyer
|
Nov 22, 2022 |
The Most Profitable Marketing Strategy
|
Nov 15, 2022 |
Four Ways to Support your Team During a Launch
|
Nov 08, 2022 |
How to Create a Collaborative Community with Dan Miller
|
Nov 01, 2022 |
Community Conflicts the Business Owner SHOULD Know About!
|
Oct 25, 2022 |
How to Calculate your Retention Rate
|
Oct 18, 2022 |
How a Strong Culture Led to a 97% Retention Rate
|
Oct 11, 2022 |
Client Case Study: How We Used This 4-Step Process to Increase Client Retention From 89% to 92%
|
Oct 04, 2022 |
How To Set Boundaries in Your Business – You Are Not Responsible For Your Client’s Results
|
Sep 27, 2022 |
Partnerships & Collaborations Through Your Community Ecosystem with Candace D'Agnolo
|
Sep 20, 2022 |
How To Leverage Customer Success Stories
|
Sep 13, 2022 |
The Key Onboarding Step You're Missing
|
Sep 06, 2022 |
Secret Strategy to Get New Members Showing Up & Taking Action with Susan Bradley
|
Aug 30, 2022 |
The Secret of 7-Figure Business Owners
|
Aug 23, 2022 |
Resolving Customer Support Issues | The Good, The Bad, & The Ugly
|
Aug 16, 2022 |
The Accountability Challenge That Creates More Results, Better Stories, & Stickier Members
|
Aug 09, 2022 |
4 Keys To Increasing Conversions from Your Free Group
|
Aug 02, 2022 |
3 Ways to Leverage Member Success Calls In Your Program
|
Jul 26, 2022 |
The 3 Types of Instagram Reels to Grow Your Audience, Email List, and Sales
|
Jul 19, 2022 |
Stop Hiding Your Cancellation Process
|
Jul 12, 2022 |
4 Community Building Lessons from Target
|
Jul 05, 2022 |
Online Networking Events That Get Your Community Showing Up
|
Jun 28, 2022 |
Creating Connection in Your Online Community With the 5 Love Languages
|
Jun 21, 2022 |
Why Engagement Isn't the Goal
|
Jun 14, 2022 |
How to Build an Online Community Without a Private Group w/ Sarah Williams
|
Jun 07, 2022 |
When to Shut Down a Free Facebook Group
|
May 31, 2022 |
3 Reasons Why Community Managers Are Essential to Your Online Business
|
May 24, 2022 |
The 3-Minute Method to Segment New Community Members w/ Jamie Bright
|
May 17, 2022 |
Is This "Top" Business Trend a Threat to Your Community?
|
May 10, 2022 |
Navigate Change in Your Community Like a Pro
|
May 03, 2022 |
Can Voice Broadcasts Boost Your Community Engagement Rate? w/ Janice Anderson
|
Apr 26, 2022 |
The BIGGEST Mistake Community Managers Make...
|
Apr 19, 2022 |
Is Conflict Hurting Your Community?
|
Apr 12, 2022 |
Stu McLaren Shares the Secret to Member Progress
|
Apr 05, 2022 |
Best Way to Increase Your Client Retention FAST
|
Mar 29, 2022 |
The Community Development Life Cycle (Full Breakdown)
|
Mar 22, 2022 |
How to Build Connection in Your Community (Part 4 of 4)
|
Mar 18, 2022 |
Key Community Communication Principles (Part 3 of 4)
|
Mar 15, 2022 |
How to Cultivate Community Culture (Part 2 of 4)
|
Mar 15, 2022 |
How to Create a Thriving Community (Part 1 of 4)
|
Mar 15, 2022 |
Trailer Episode - Community Creators with Shana Lynn
|
Mar 03, 2022 |