The Trusted Technician
By SBE - Service Business Evolution
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Category: Business
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Episodes: 69
Description
The Trusted Technician Podcast from SBE is a must-listen for HVAC technicians who want to set themselves apart. This short format podcast covers topics from a fresh perspective of increasing trust. We take care of the customer first. Learn the tips and strategies to communicate like a professional while solving problems with 5-star service. Guests will include some of the top-performing HVAC technicians in the country as well as experienced HVAC coaches and trainers.
| Episode | Date |
|---|---|
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68. Slow Down to Level Up
|
Jul 07, 2026 |
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67. Don’t Frankenstein A Process
|
Apr 17, 2026 |
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66. The Power of Being Coachable
|
Mar 23, 2026 |
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65. The Call Ahead is a Game Changer
|
Dec 20, 2025 |
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64. Estimates That Close: Why Good, Better, Best Doesn't Lead to a High Close Rate
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Aug 13, 2025 |
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63. Growth Begins with Mindset: The Key to Becoming a High-Performing HVAC Tech
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Jul 30, 2025 |
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62. Selling HVAC Systems is About Process, Not Prices
|
Jun 11, 2025 |
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61. An HVAC Career Built On Taking Care of People
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May 21, 2025 |
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60. Ask Good Questions and Talk Less
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Apr 15, 2025 |
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59. Don't Pick and Choose Pieces of a Process
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Mar 12, 2025 |
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58. Ask Questions Before Educating Your Customers
|
Feb 12, 2025 |
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57. Do Customers Want HVAC IAQ Products?
|
Jan 08, 2025 |
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56. Training and Practice Sets You Apart
|
Dec 25, 2024 |
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55. Decide What Technician You Want to Be
|
Dec 11, 2024 |
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54. Success Now Is Showing How Much You Care
|
Nov 27, 2024 |
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53. The Customer Needs to Educate You, Not the Other Way Around
|
Nov 13, 2024 |
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52. What It Means to Trust the Process
|
Oct 31, 2024 |
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51. Good Coaching Helps Create Self Coaching
|
Oct 11, 2024 |
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50. Work Smarter, Not Harder with Meaningful Goals
|
Sep 25, 2024 |
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49. Mental States, Motivation, and Goals
|
Sep 11, 2024 |
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48. How To Make Training Effective
|
Aug 14, 2024 |
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47. Give Yourself Guard Rails With A Strong Process
|
Jul 24, 2024 |
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46. Qualifying Your Customers During Demand Season
|
Jul 10, 2024 |
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45. Running Better HVAC Maintenance Visits Part 3
|
Jun 26, 2024 |
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44. Running Better HVAC Maintenance Visits Part 2
|
Jun 12, 2024 |
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43. Running Better HVAC Maintenance Visits Part 1
|
May 22, 2024 |
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42. Consistency and the Right Mindset Need to Go Together
|
May 08, 2024 |
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41. Questions Show That You Care, Not the Answers
|
Apr 24, 2024 |
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40. Finding Motivation Through Goals, Coaching, and Training
|
Apr 10, 2024 |
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39. Plugging Through The Tough Times
|
Mar 13, 2024 |
|
38. Analyze Everything
|
Feb 28, 2024 |
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37. Take The Guessing and Chaos Away With A Process
|
Feb 14, 2024 |
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36. Better HVAC Service with Options and Empathy
|
Jan 10, 2024 |
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35. Pipeline Management and Building Trust
|
Dec 27, 2023 |
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34. Success Without Sounding Like A Salesperson
|
Dec 13, 2023 |
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33. Don't Lose Sight of Your Goal and Your Why
|
Nov 30, 2023 |
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32. Don't Reinvent The Wheel, Find What Works and Be Consistent
|
Nov 08, 2023 |
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31. Follow a Process, Not a Script
|
Oct 25, 2023 |
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30. Lessons from Decades as a Tech
|
Oct 23, 2023 |
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28. Your Ego is Not Your Amigo
|
Oct 23, 2023 |
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26. Understanding Consultative Selling and How to Close
|
Oct 23, 2023 |
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25. Tell Your Customers Stories, Don't Tell Them What To Do
|
Oct 23, 2023 |
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24. A Journey of Success with Selling HVAC Equipment
|
Oct 23, 2023 |
|
29. From the Grocery Store to HVAC Tech in 1 Month
|
Sep 27, 2023 |
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27. Dialing In Your Process
|
Aug 09, 2023 |
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23. Mastering Mindset and Strategy to Raise the Bar
|
Jun 14, 2023 |
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22. Getting A Little Better Every Year with Jason Fisher of Dunco Heating & Cooling
|
May 10, 2023 |
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21. Change Your Mindset, Get Out of Your Own Way, Double Your Revenue
|
Apr 12, 2023 |
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20. Finding a Great Career as an HVAC Technician
|
Mar 08, 2023 |
|
19. Doubling Revenue with An Up Front Contract with Technician, John from Hopkins Air Conditioning
|
Dec 14, 2022 |
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18. Combining Attention to Detail and Hustle to Sell More Systems
|
Nov 23, 2022 |
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17. Switching from Demand to Maintenance Season with Chris Horne of Horne Heating and Air Conditioning
|
Nov 16, 2022 |
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16. Achieving More by Setting Goals with Cory Holman of George Brazil Air Conditioning and Heating
|
Oct 12, 2022 |
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15. Winning By Putting The Customer First with Justin Skovinski, tech at Russell's Heating Cooling Plumbing & Electric
|
Oct 05, 2022 |
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14. Building Trust with Your Customers with Cory Holman of George Brazil Air Conditioning and Heating
|
Sep 14, 2022 |
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13. How to Be a More Successful Tech, with Eric and Katie Snyder of EMS Heating & Air
|
Aug 24, 2022 |
|
12. Consistency and Communication are the Keys to Success with Will Calhoun of NWA Cooling & Heating
|
Aug 10, 2022 |
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11. 3 Steps to Avoiding Chaos During Busy Season
|
Jul 27, 2022 |
|
10. Teamwork and Fun Make Better Techs, with Josh Heinen and Taylor Tobias of All Service Heat & Air
|
Jul 13, 2022 |
|
9. Stay Focused and Consistent to Make the Most of Summer Opportunities
|
Jun 29, 2022 |
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8. How 1 Tech Doubled His Income in His First Year!
|
Jun 15, 2022 |
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7. Secure the Repair Every Time...and Sometimes Replace
|
Jun 01, 2022 |
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6. The Power of Working for A Great Company with Derrick Dixon, Tech at Dale's Heating & Air
|
May 18, 2022 |
|
5. 3 Steps to Selling a Maintenance Agreement
|
May 04, 2022 |
|
4. Financial Freedom AND Life Balance as an HVAC Tech, with Jeff Williams of Blazer Heating and Air
|
Apr 20, 2022 |
|
3. Top 5 Ways To Maximize HVAC Maintenance Visits
|
Apr 06, 2022 |
|
1. Why Your Mindset Matters with Ricky Garland, Top 10 HVAC Tech
|
Mar 23, 2022 |
|
2. Stop Doing it Wrong with Caleb Paccadolmi, Tech at Lee's Heating and Cooling
|
Mar 23, 2022 |
|
The Trusted Technician Trailer
|
Mar 18, 2022 |