Retail in America

By Ron Thurston

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Category: Marketing

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Episodes: 49

Description

Retail is changing faster than most leaders can keep up — and the answers aren't in another tech stack or another deck. RETAIL IN AMERICA is the show for the people navigating that change: the leaders, the operators, and the builders who refuse to leave the human experience behind. Each week, Ron Thurston talks with the executives, founders, and frontline retailers shaping where the industry goes next — and what it actually takes to lead people, build culture, and grow a business in a store, not just on a spreadsheet. Season 3 zeroes in on the human edge of selling: why the best retailers still win with people, presence, and craft — and how you can too.

Episode Date
Selling Without a Script — with Daria Tcherkachina
Jun 16, 2026
Why AI Is Making Human Selling More Valuable, Not Less
Jun 02, 2026
How to Stand Out as a Candidate When Everyone Uses AI
May 04, 2026
From Facts to Impact: The Art of Storytelling in Interviews
Apr 30, 2026
Empowering Your Job Search: Three Essential Questions
Apr 27, 2026
The Three Edges You Already Have
Apr 20, 2026
The Retail Manager is the Moment.
Apr 15, 2026
Your Training Is Working. Your People Are Leaving.
Apr 09, 2026
Young People Are Lonely. Your Frontline Team Is the Answer.
Apr 07, 2026
The Three Things Your Hiring Process Isn't Testing For.
Mar 31, 2026
You Don't Understand Why Gen Z Loves Physical Retail
Mar 27, 2026
The Strategy Meeting is Over. Nobody Told the Store Manager.
Mar 23, 2026
You're Deploying AI Faster Than Your Customers Trust It
Mar 19, 2026
The Turnover Tax — What Retail Is Really Paying for Neglect
Mar 16, 2026
$9,100 on Software. $1,200 on People. Why AI Is Failing Retail’s Frontline
Mar 09, 2026
Inside Walmart’s AI Transformation: Empowering Work Across 1.5 Million Associates
Jan 20, 2026
Microsoft on the Frontline: Retail Intelligence in Action Part 2
Jan 08, 2026
Microsoft on the Frontline: Retail Intelligence in Action Part 1
Jan 06, 2026
Microsoft Part 3: How AI Streamlines Scheduling and Onboarding for Frontline Teams
Dec 17, 2025
Microsoft Part 2: How AI Agents Deliver Faster, Smarter Support for Frontline Teams
Dec 15, 2025
IBM Part 2: What Their New Research Says About the Future of Shopping
Dec 12, 2025
Microsoft Part 1: How Copilot Is Transforming Frontline Operations with AI
Dec 10, 2025
IBM Part 1: What Their New Research Reveals About Loyalty
Dec 08, 2025
LIVE in Palm Springs, CA with Joe Lopardi from TRINA TURK
Feb 21, 2023
LIVE in Malibu, CA with Bree Jacoby; Reimagining Personal Shopping
Feb 07, 2023
LIVE in San Diego, CA with Kit Campoy; a voice for the frontlines of retail
Jan 24, 2023
LIVE in San Diego, CA with Tony Drockton, Founder of HAMMITT
Jan 10, 2023
LIVE in Napa Valley, CA with Nic Wiessler, Founder of WiesMade
Dec 13, 2022
LIVE in Malibu, CA, with Ted Harrington; think like a hacker!
Nov 29, 2022
LIVE in Malibu, CA with Misti Blasko from John Varvatos/All Saints and John Gregory from Spotify
Nov 15, 2022
Live in Palo Alto, CA with Jill Grande from Tiffany & Co.
Nov 01, 2022
Live in Portland, OR with Josh Hagquist from prAna
Oct 18, 2022
Live in Seattle, WA with Dayna Brown from EVO
Oct 04, 2022
A Retail Hero Making a Great Night's Sleep Accessible to All, with Keith Moneymaker
Sep 19, 2022
Heroes of the Retail Travel Industry, with Nadine Huebel
Sep 06, 2022
Live in Denver, Colorado with April Bibich from Eddie Bauer
Aug 23, 2022
Live in the Texas Hill Country with Lindsey Tognietti and John McCullough of JAMES AVERY
Aug 09, 2022
Live in Austin with Mike Meyers, the Co-Founder and CEO of REFLEX
Jul 26, 2022
Live in Dallas with Patrick Carrion from MCM Worldwide
Jul 12, 2022
Live in Memphis with Charli Gorman and Tim Chaffin from Buff City Soap
Jun 28, 2022
Live in Nashville with Priscilla Willis from Burberry
Jun 21, 2022
Live in Asheville with Leanna Mares and Cory Plott from Ashley HomeStore
Jun 07, 2022
An intimate conversation with Sarah Jessica Parker
Jun 01, 2022
Live in Boston with Ladiane Cardoso from Zadig et Voltaire
May 16, 2022
Live in Orlando with Hugh Linn from Office Depot
May 16, 2022
Live in Miami with Phil Denny from Reiss
May 03, 2022
Live in NYC with Jeffrey Cabrera from Faherty Brand
Apr 19, 2022
Live in NYC with Kirk Black from Shinola
Apr 08, 2022
Live in NYC with Kristen Conklin from Lafayette148
Mar 28, 2022