The BHPH Morning Show
By Jim & Michelle Rhoads
Listen to a podcast, please open Podcast Republic app. Available on Google Play Store and Apple App Store.
Image by Jim & Michelle Rhoads
Category: Education
Open in Apple Podcasts
Open RSS feed
Open Website
Rate for this podcast
Subscribers: 0
Reviews: 0
Episodes: 423
Description
Join Jim and Michelle as they discuss the news of the day in the Buy Here Pay Here (Subprime Auto Finance) world. Decades of experience in the industry create a rich conversation about what matters most to dealers across the US. Aired live W & F #BHPH, #Subprime, #Auto
| Episode | Date |
|---|---|
|
Barriers or Bridges? Turning Dealer's BHPH Limitations into Launchpads
|
May 28, 2025 |
|
Lights, Camera, Customers! Guest Ron Heider on Why Video Wins
|
May 23, 2025 |
|
Weds: White Hat Way Certification Digitally Vaulted
|
May 21, 2025 |
|
Friday: Sharpen Your BHPH Aim for Better Results
|
May 16, 2025 |
|
The Courtesy Call Payoff: How Car-Lotta Drives Collections with Conversation
|
May 09, 2025 |
|
White Hat Weds: Contracts in Plain English: Why Clarity Builds Trust
|
May 07, 2025 |
|
Fri: Guest Brent Carmichael Joins with Updates on the NIADA Convention and BHPH Education
|
May 02, 2025 |
|
White Hat Weds: When Character Extends Credit with Guest Tommy Brandis
|
Apr 30, 2025 |
|
Friday: Tip o' the White Hat to BHPH United
|
Apr 25, 2025 |
|
White Hat Weds: Integrity Metrics - Can You Track Doing the Right Thing?
|
Apr 23, 2025 |
|
Risk It, Rate It, Reap It: The Cash-on-Cash Formula for BHPH Success
|
Apr 18, 2025 |
|
White Hat Weds: Another "F" Word (Fear) Affecting Our BHPH/LHPH Industry
|
Apr 16, 2025 |
|
Fri: AI's Forecast on Inventory with Guest Alan Keate
|
Apr 11, 2025 |
|
White Hat Weds: Taking on the 'F' Word in Buy Here Pay Here ... Failure
|
Apr 09, 2025 |
|
** LIVE ** White Hat Way's Quarterly Update for the Founding Sponsors
|
Apr 04, 2025 |
|
White Hat Weds: Fresh Look at Customer Retention & "How Many You Keep"
|
Apr 02, 2025 |
|
Friday: New Podcast Announcement ... BHPH MARKET WATCH
|
Mar 28, 2025 |
|
White Hat Wednesday on "People-ing" and Where We Can Lose Customers
|
Mar 26, 2025 |
|
Fri: BHPH Portfolio Analysis Template (FREE OFFER)
|
Mar 21, 2025 |
|
White Hat Weds: "It's Also Where You Say It"
|
Mar 19, 2025 |
|
Fri: Guest Steve Levine on "Counterpunch" Book Release
|
Mar 14, 2025 |
|
Blog Post: What AI Is Telling Your BHPH Customers
|
Mar 12, 2025 |
|
Friday: This Week's Buy Here Pay Here Dealer Chatter Across Social Media
|
Mar 07, 2025 |
|
Weds: Ken Yang Joins to Announce the Launch of V8w (White Hat Way)
|
Mar 05, 2025 |
|
Friday in BHPH: Lending Landscape, Feb Volume & March Forecast
|
Feb 28, 2025 |
|
White Hat Weds: Pricing/Markup on Vehicle Service Contracts (Part 1)
|
Feb 26, 2025 |
|
Friday: Studying the "Banked" Ratio
|
Feb 21, 2025 |
|
White Hat Wednesday: Bottling Trust
|
Feb 19, 2025 |
|
Weds: Kristin Acosta Joins to Share Their Highly Successful Approach to BHPH Collections
|
Feb 12, 2025 |
|
Friday: The True Cost of Repos (Profit & Cash Projections)
|
Feb 07, 2025 |
|
Weds: Marketing at a High Level (Messaging, Tech, Etc)
|
Feb 05, 2025 |
|
Friday: Brainstorming Aftermath - Takeaways from the Mastermind
|
Jan 31, 2025 |
|
Attorney Allison Harrison on "What If My BHPH/LHPH Dealership Gets Sued?"
|
Jan 29, 2025 |
|
Lead Conversion Rates with Dealer Guests Jack Carter (GA) and Ysmael Bouchard (FL)
|
Jan 24, 2025 |
|
Weds: What We Know About Our BHPH/LHPH Customer Base
|
Jan 22, 2025 |
|
2025 NIADA Objectives
|
Jan 17, 2025 |
|
White Hat Weds: This Trait Makes for Better Leaders
|
Jan 15, 2025 |
|
Low Down Payments, Yet Solid Portfolio Performance! How?
|
Jan 10, 2025 |
|
White Hat Weds: Customer Is Driving Excessive Miles! Now What?
|
Jan 08, 2025 |
|
Fri: Meet (Again) NIADA's New Director of Education, Brent Carmichael
|
Jan 03, 2025 |
|
Jan 1, 2025: If You Could Solve 3 Problems in the BHPH Industry ...
|
Jan 01, 2025 |
|
Friday: CPA Hugo Sanchez on Best Ways for Dealers to Pay Themselves
|
Dec 27, 2024 |
|
Fri: Oklahoma BHPH Dealer Calvin Ruth Joins to Talk Adjustments & Expansion
|
Dec 20, 2024 |
|
DCS Did It! The White Hat Way Portfolio Summary Report Is Ready!
|
Dec 18, 2024 |
|
Friday: Apples vs Oranges in BHPH??? How to Fix the BHPH Fruit Cake
|
Dec 13, 2024 |
|
How to Reduce Holiday Repos in BHPH (the White Hat Way)
|
Dec 11, 2024 |
|
Friday: Introducing White Hat Way's Profitability Calculator for BHPH Dealers
|
Dec 06, 2024 |
|
White Hat Weds: The Value(s) of Community Outreach (and Ways to Do It)
|
Dec 04, 2024 |
|
Weds: White Hat Certification Course - When, Where, Why?
|
Nov 27, 2024 |
|
Data Integrity (and More) ... Who's the Sheriff Around Here???
|
Nov 22, 2024 |
|
White Hat Weds: The High Price of Overselling (Sell This Instead)
|
Nov 20, 2024 |
|
Friday: Attendee Feedback from This Week's BHPH Dealer Forum
|
Nov 15, 2024 |
|
Weds: "White Hat" Approach to Profitability in Buy Here Pay Here
|
Nov 13, 2024 |
|
Friday: Industry News, October Dealer Data, and Election Impact
|
Nov 08, 2024 |
|
Weds: "White Hat" Word Tracks for Your BHPH/LHPH Teams
|
Nov 06, 2024 |
|
Friday: Time to Set Up a Related Finance Company (RFC)???
|
Nov 01, 2024 |
|
White Hat Weds: To Grow, Understand Your BHPH/LHPH Clientele
|
Oct 30, 2024 |
|
Friday's Hot Topic: Repo Numbers ... How Many Is Too Many???
|
Oct 25, 2024 |
|
Friday: Faster Recon & More BHPH/LHPH Sales ... Guaranteed!
|
Oct 18, 2024 |
|
White Hat Weds: Updates on Our Request of ALL DMS Providers
|
Oct 16, 2024 |
|
NIADA's CEO Jeff Martin Joins to Recap Sep Policy Conference and Preview Nov Dealer Forum
|
Oct 11, 2024 |
|
White Hat Weds: Approaching Holiday Collections Proactively
|
Oct 09, 2024 |
|
Friday: Stiil Like Your BHPH Biz/Pricing Model? Better See These Numbers!
|
Oct 04, 2024 |
|
White Hat Weds: Mustering the Courage to Change/Pivot in BHPH & LHPH
|
Oct 02, 2024 |
|
Friday: New "Affordability Tool" for Talking Terms in Buy Here Pay Here
|
Sep 27, 2024 |
|
White Hat Weds: Calling for Transparency in Referring Dealers to Providers
|
Sep 25, 2024 |
|
Customer Bankruptcy ... Now What?! Let's Ask Attorney Steve Levine
|
Sep 20, 2024 |
|
White Hat Weds: The Price of Trust (and Distrust) in BHPH/LHPH
|
Sep 18, 2024 |
|
Friday: Dealer Guest Ben Clifford (NJ) Talks Cash Flow Management
|
Sep 13, 2024 |
|
White Hat Weds: Solving the Problem(s) with BHPH Education
|
Sep 11, 2024 |
|
Monday: BHPH Cash Flow Projections and Further Analysis
|
Sep 09, 2024 |
|
Friday: Breaking Down Max Cash Flow in BHPH/LHPH Startups
|
Sep 06, 2024 |
|
White Hat Weds: Defining (and Demonstrating) "Good Faith" in BHPH/LHPH
|
Sep 04, 2024 |
|
Friday: Latest News & Hot Topics from Across the BHPH/LHPH Industry
|
Aug 30, 2024 |
|
White Hat Weds: How to Avoid an Ugly DMS Divorce
|
Aug 28, 2024 |
|
Monday: Re-recorded BHPH Morning Show with Tommy Brandis
|
Aug 26, 2024 |
|
Friday: Week's Hot Topics from the World of BHPH/LHPH
|
Aug 23, 2024 |
|
White Hat Weds: Mining Your Data and Reviewing Your DMS/CRM Contract
|
Aug 21, 2024 |
|
Monday: Month-over-Month Numbers - July vs June
|
Aug 19, 2024 |
|
Friday: Are Repos and Charge-offs on the Rise in BHPH/LHPH?
|
Aug 16, 2024 |
|
White Hat Weds: How My "30-06 Story" Applies in BHPH & LHPH
|
Aug 14, 2024 |
|
Monday: Reviewing Average Deal Structure in Buy Here Pay Here
|
Aug 12, 2024 |
|
BHPH/LHPH Startups: Top Avoidable Mistakes
|
Aug 05, 2024 |
|
July BHPH Mangement Reports Ready? It's a "Yes" from One Dealer
|
Aug 02, 2024 |
|
Weds: White Hat Approach to Repairs After Sale
|
Jul 31, 2024 |
|
Monday: Talking POLITICS and the US Presidential Race
|
Jul 29, 2024 |
|
Fri: Practices for Posting Vehicle Expenses in BHPH/LHPH
|
Jul 26, 2024 |
|
White Hat Weds: What Is "Better" Accounting for BHPH & LHPH?
|
Jul 24, 2024 |
|
Mon: DMS Latest & Other BHPH/LHPH Industry News
|
Jul 22, 2024 |
|
White Hat Weds: Our Convention Convo with Board Chair Gordy Tormohlen
|
Jul 17, 2024 |
|
Mon: Troy Spring on the Upcoming Dealer Mastermind Event
|
Jul 15, 2024 |
|
BHPH Negative Equity and Markup (Episode 1 of 2)
|
Jul 12, 2024 |
|
White Hat Weds: NIADA 2024 Convention Conversation with DealerRE's Taylor Byrd
|
Jul 10, 2024 |
|
Our Top 6 Collections KPIs (for BHPH & LHPH Dealers)
|
Jul 08, 2024 |
|
Friday: NC Dealer Tracy Myers Joins to Talk BHPH and August Mastermind Event
|
Jul 05, 2024 |
|
White Hat Weds: Our Convention Conversation with Tim Lawrence, CEO of LHPH Capital
|
Jul 03, 2024 |
|
New!!! The 10-question Sales Self-assessment Quiz for BHPH & LHPH Dealers
|
Jul 01, 2024 |
|
Friday: A Transparent Look at Our Sent Email Folder
|
Jun 28, 2024 |
|
White Hat Weds: Our Conversation with Passtime's Chris Macheca
|
Jun 26, 2024 |
|
BHPH Cash Flow: Some New Ways to View and Analyze
|
Jun 24, 2024 |
|
Weds: Celebrating Michelle on Her Birthday! And Other News from Vegas!
|
Jun 19, 2024 |
|
Monday: Reporting LIVE from Las Vegas and the NIADA Convention
|
Jun 17, 2024 |
|
All Eyes on Monday's Vote: One Oklahoma Dealer's Perspective
|
Jun 14, 2024 |
|
White Hat Weds: Had It With Your BHPH or LHPH DMS?!
|
Jun 12, 2024 |
|
NIADA Board President Gordy Tormohlen's Year in Review
|
Jun 10, 2024 |
|
Better Hiring Decisions: Guest Tim Evans on What's Worked for Them
|
Jun 07, 2024 |
|
Choosing Vendors: One Often-overlooked Quality
|
Jun 05, 2024 |
|
Slow(er) Sales: What Does It Really Cost Us in BHPH/LHPH?
|
Jun 03, 2024 |
|
BHPH Down Payments: Averages & Strategies
|
May 31, 2024 |
|
White Hat Weds: My Consulting Journey (Pt 3 of 3) - From Green to Gray
|
May 29, 2024 |
|
Part 2: My Consulting Journey - From Green to Gray
|
May 27, 2024 |
|
From Green to Gray: My Consulting Journey in Buy Here Pay Here
|
May 24, 2024 |
|
White Hat Weds: Introducing Appendix I (Integrity)
|
May 22, 2024 |
|
Guest Brent Carmichael on Operating Expenses in Buy Here Pay Here
|
May 20, 2024 |
|
BHPH/LHPH Sales Volume Off? First 5 Things to Check
|
May 17, 2024 |
|
White Hat Weds: Disclosing Defects
|
May 15, 2024 |
|
Ep 1 in a Series: Why (Some of) Your Customers Don't Pay
|
May 13, 2024 |
|
Projected Cash Flows in BHPH/LHPH: The New Metric???
|
May 10, 2024 |
|
White Hat Weds: #JYSA - What Is It? And Why Does It Matter?
|
May 08, 2024 |
|
Unveiled: Our 5-question White Hat Way Customer Survey ... Sent by You!
|
May 06, 2024 |
|
Selling Paper - Things to Know with Guests Jimmy Rambo and Eric Batchelor
|
May 03, 2024 |
|
Those Elusive BHPH KPIs with Dealer Guest Chris Donnelly (TX)
|
May 01, 2024 |
|
Monday: Vendor Agreements ... Revisit and Renegotiate!
|
Apr 29, 2024 |
|
Our 300th Episode! Favorite Moments, Top Takeaways
|
Apr 26, 2024 |
|
White Hat Weds: Seeking Better Data for Dealers
|
Apr 24, 2024 |
|
Pro Tips for Hiring Techs: Guests Ben Goodman and Jay Goninen
|
Apr 22, 2024 |
|
In BHPH/LHPH Sales, Thinking FOR the Customer
|
Apr 19, 2024 |
|
Responding to Negative Reviews with GA Dealer Jack Carter
|
Apr 17, 2024 |
|
Pursuing Deficiecies: Why or Why Not???
|
Apr 15, 2024 |
|
BHPH & LHPH Deal Structure: What We Know
|
Apr 12, 2024 |
|
Expert Guest Brent Carmichael: Best Skillsets for the BHPH Sales Floor
|
Apr 10, 2024 |
|
Monday: Are We Promising Reliable Used Cars in BHPH/LHPH?
|
Apr 08, 2024 |
|
BHPH/LHPH Applicant Income: How Much Is Enough???
|
Apr 05, 2024 |
|
In BHPH/LHPH, How Hard Should We Sell?
|
Apr 03, 2024 |
|
Repo Redemptions: Some Dos and Don'ts
|
Apr 01, 2024 |
|
Friday's Hot Topics from Facebook and the Trenches of BHPH/LHPH
|
Mar 29, 2024 |
|
Dealer Advocacy: Crystal & Luis Aguayo Join in Studio
|
Mar 27, 2024 |
|
In Marketing, What/Who Is Your Avatar in BHPH or LHPH?
|
Mar 25, 2024 |
|
Hiring Management: VA Dealer Blake Brown Discusses Her Search
|
Mar 22, 2024 |
|
Weds: "Tip o' the (White) Hat" to BHPH Thought Leader Rick Reeves
|
Mar 20, 2024 |
|
Top 10 Questions We Should Be Asking in BHPH & LHPH At This Time
|
Mar 18, 2024 |
|
Friday's Hot Topics: Private Money, Delinquency Policy, Etc.
|
Mar 15, 2024 |
|
White Hat Wednesday: Selling Trust (and Acquiring It)
|
Mar 13, 2024 |
|
Monday: Our 'Red Hanger' Story About Customer Service
|
Mar 11, 2024 |
|
February's BHPH Volume: Making a Bold Statement to the Finance Sector
|
Mar 08, 2024 |
|
Attorney Allison Harrison on "Triggering Terms" in BHPH/LHPH Ads
|
Mar 06, 2024 |
|
Static Pool Analysis: How, When & Why
|
Mar 04, 2024 |
|
Wow! The Early BHPH Volume Numbers for February!
|
Mar 04, 2024 |
|
White Hat Weds: Being Coachable in BHPH & LHPH
|
Mar 04, 2024 |
|
Guest Amanda Sanchez: The Power of Delegation in Growing Your Business
|
Feb 26, 2024 |
|
White Hat Way Converted to B-Corp (and Other News)
|
Feb 26, 2024 |
|
White Hat Weds: The Power of Trusting (& Trustworthy) Groups
|
Feb 21, 2024 |
|
Monday Math: Debt Reduction Strategies in BHPH & LHPH
|
Feb 19, 2024 |
|
Handling Repos & Charge-offs with Guest Hugo Sanchez (CPA)
|
Feb 19, 2024 |
|
Spartan's Jimmy Rambo Talks Portfolio Performance Tracking
|
Feb 19, 2024 |
|
Figuring Out Recon: IN Dealer Melanie Goldman's Perspective
|
Feb 12, 2024 |
|
This Week in Facebook Threads - BHPH & LHPH Dialog
|
Feb 12, 2024 |
|
White Hat Weds: Actions Speak Louder
|
Feb 12, 2024 |
|
Is "Keep Going" Always the Best Advice in Business?
|
Feb 02, 2024 |
|
Handling Negative (Internal) Trades: The Hard Math in BHPH & LHPH
|
Feb 02, 2024 |
|
How Much "Free Capital" Required to Launch in BHPH/LHPH???
|
Feb 02, 2024 |
|
White Hat Weds: Is Data the New Gold in Auto Finance?
|
Feb 02, 2024 |
|
The Value of Velocity??? Should We Pay the Price for Speed in BHPH/LHPH?
|
Jan 25, 2024 |
|
Proudly Announcing 2023's White Hat Dealers of the Year
|
Jan 25, 2024 |
|
Franchise Dealer Adding BHPH - Launch Visit Wrap-up from Ohio
|
Jan 19, 2024 |
|
White Hat Weds: Imagine the Day .... (The Future of White Hat Way)
|
Jan 17, 2024 |
|
Sidenotes in BHPH & LHPH? Yes or No? Limits?
|
Jan 15, 2024 |
|
Overhead in BHPH: Benchmarking with NCM's Brent Carmichael
|
Jan 12, 2024 |
|
Modernizing Dealer Services for BHPH/LHPH (The White Hat Way)
|
Jan 10, 2024 |
|
Need a Business Plan for Capital? Here's a Better Way ...
|
Jan 08, 2024 |
|
In BHPH: Comparing Collateral Recovery (CRR) to Roll-forward
|
Jan 05, 2024 |
|
John Frullo (TxIADA) Joins a "Truth About Trust" Conversation
|
Jan 03, 2024 |
|
Welcome to 2024 ... Expect Big Things in BHPH & LHPH!
|
Jan 01, 2024 |
|
Our 2023 Recap: Bootstrapping Challenges, Progress, & Much More!
|
Dec 29, 2023 |
|
Announcing Our Gift to BHPH & LHPH Dealers
|
Dec 27, 2023 |
|
White Hat Weds: Private, Dealer-only Facebook Group NOW LIVE
|
Dec 27, 2023 |
|
'We Owes' and Post-sale Repairs in BHPH & LHPH
|
Dec 25, 2023 |
|
The 'White Hat' Way to Say 'No' (Without Losing Customers)
|
Dec 20, 2023 |
|
Latest from the World of BHPH/LHPH with Brent Carmichael
|
Dec 18, 2023 |
|
Artificial Intelligence: A Win for BHPH/LHPH/Indy Dealers?
|
Dec 18, 2023 |
|
Collection Calls - Dos & Don'ts with Expert Guest Maggie Pugesek
|
Dec 13, 2023 |
|
The Price We Pay for Higher Prices (in BHPH)
|
Dec 12, 2023 |
|
Lead Conversion: Dealers Casey Litaker (NC) and Nathan Syme (AL) Join to Discuss
|
Dec 12, 2023 |
|
'White Hat' Approach to BHPH/LHPH Leads
|
Dec 06, 2023 |
|
Social Media Marketing for BHPH ... What's Hot?! What's Not?! Anamaria Beck Joins
|
Dec 04, 2023 |
|
BHPH/LHPH Collections Good? These 4 Key Performance Indicators (KPIs) Don't Lie
|
Dec 04, 2023 |
|
"Buyers & Sellers Pledge" - White Hat Way's New Pre-closing Form
|
Dec 04, 2023 |
|
Longevity Bonuses? Christmas Bonuses? Some Last-minute Ideas for 2023
|
Dec 04, 2023 |
|
Announcement: White Hat Way Adds Third Founding Sponsor!
|
Nov 22, 2023 |
|
Buy Here Pay Here Capital? What is the Appetite Amongst Providers?
|
Nov 22, 2023 |
|
November RFC Decisions: Add one? Tweak Yours Before the Close of '23?
|
Nov 17, 2023 |
|
The Future of White Hat Way with Guest Karen Kane Barnett
|
Nov 15, 2023 |
|
Franchise Dealers Adding BHPH? Pros and Cons
|
Nov 13, 2023 |
|
BHPH Math Class: Risk in Contract (Cash-in-deal) vs Term of Loan
|
Nov 13, 2023 |
|
In the Spirit of the Holidays: Giving Back or "Scrooging" in BHPH?
|
Nov 08, 2023 |
|
Notice of Strict Compliance? Do I Need One in Buy Here Pay Here?
|
Nov 08, 2023 |
|
Time to Adjust BHPH Collections Policies??? OH & KY Dealers Join to Discuss
|
Nov 03, 2023 |
|
AL Dealer Seth Merrifield: Why I Lowered the APR to My BHPH Customers
|
Nov 03, 2023 |
|
Mixing Retail & BHPH on the Same Lot (Pros and Cons)
|
Oct 31, 2023 |
|
Where We Stand (in the BHPH/LHPH Industry) With Coach Gene Daughtry
|
Oct 31, 2023 |
|
Dealer Russell Moore on Cooperation & Communication Between Lenders and Borrowers
|
Oct 25, 2023 |
|
This Week in Facebook (BHPH Hot Topics and Open Questions)
|
Oct 25, 2023 |
|
Next-level Cash Flow & Profit Projections for BHPH or LHPH
|
Oct 22, 2023 |
|
White Hat Weds: Customer Choice (on Vehicle) - Does It Make a Difference?
|
Oct 18, 2023 |
|
Rock-solid Advice from Battle-tested BHPH/LHPH Veterans
|
Oct 18, 2023 |
|
LHPH Morning Show (from San Diego) with NIADA's Bill Elizondo
|
Oct 18, 2023 |
|
Introducing "Appendix W - the Founders' White Hat Way Pledge"
|
Oct 11, 2023 |
|
Jeff Martin and Bill Elizondo Join to Talk BHPH Dealer Forum and More
|
Oct 09, 2023 |
|
Top Tips for Buy Here Pay Here Theft Analysis
|
Oct 06, 2023 |
|
White Hat Weds: Playing to Win (the Right Game) in BHPH/LHPH
|
Oct 04, 2023 |
|
Friday Night Lights??? And the BHPH Business???
|
Oct 02, 2023 |
|
Recon Decisions Panel : How and Why BHPH Dealers Decide When to Stop
|
Oct 02, 2023 |
|
Outsourcing in BHPH: Pros and Cons
|
Oct 02, 2023 |
|
Team Access: A "Need to Know" Basis
|
Oct 02, 2023 |
|
White Hat Wed "The Truth About Trust - Part 2" with Dealer Jared Halsted (AZ)
|
Oct 02, 2023 |
|
Dealer Panel: The "Knowledge Gap" with BHPH Customers
|
Sep 20, 2023 |
|
Who Breached the Contract?! You or the BHPH Customer?
|
Sep 20, 2023 |
|
How "White Hat" Buy Here Pay Here/Lease Here Pay Here Dealers Win More Customers
|
Sep 13, 2023 |
|
Aging & High Cost BHPH Units - Finance or Wholesale Them???
|
Sep 11, 2023 |
|
Bill Neylan (TaxMax) Recaps the '23 Refund Season and Offers Tips for '24
|
Sep 08, 2023 |
|
White Hat Weds: Creating a Legacy/Impact Business in BHPH
|
Sep 06, 2023 |
|
Fact or Fiction? Future of BHPH/LHPH Includes Lower APRs
|
Sep 04, 2023 |
|
4 Simple Steps to Faster BHPH Inventory Turn
|
Sep 01, 2023 |
|
Major Announcement on Our 200th Episode!!! Tim Byrd and Tim Lawrence Join ...
|
Aug 30, 2023 |
|
Policy/Goodwill Repairs - How Do I Make It Stop?!
|
Aug 28, 2023 |
|
Top Techniques for Getting More Down Payment at Delivery
|
Aug 28, 2023 |
|
"Playing with Blocks!" Your BHPH 4-Square in 2023
|
Aug 23, 2023 |
|
Running Credit Reports in BHPH - Pros & Cons
|
Aug 23, 2023 |
|
Omaha's Candice Price Shares Her "White Hat" Dealer Story
|
Aug 18, 2023 |
|
Jack is Back! We're Talking Protection of Lien-holders
|
Aug 18, 2023 |
|
Jared Halsted Joins for a Conversation Around BHPH Sales and Transaction Volume
|
Aug 18, 2023 |
|
White Hat Weds: Bret Buike - Raising Money and Awareness for a Great Cause
|
Aug 11, 2023 |
|
How to Win More "Sticky" Customers in Buy Here Pay Here
|
Aug 11, 2023 |
|
Talking Static Pools (Repo Analysis) with GA Dealer Jack Carter
|
Aug 11, 2023 |
|
White Hat Way: What Can It Do For You As a BHPH Dealer?
|
Aug 11, 2023 |
|
Guest Jason Goodman: Tactics for Converting More BHPH Leads into Buyers
|
Aug 11, 2023 |
|
Risk in BHPH: What Is Real and What Is (Mis)Perceived
|
Aug 11, 2023 |
|
White Hat Weds: Seeking BHPH Growth or Progress? Think Impact Over Goals
|
Aug 11, 2023 |
|
Guest Tommy Brandis Talking MARIADA Convention & Regional 20-Groups
|
Aug 11, 2023 |
|
Pro Tips: What Exactly is a "Bad Lead?"
|
Aug 11, 2023 |
|
The Problem(s) With Pricing From Cost in Buy Here Pay Here
|
Jul 21, 2023 |
|
White Hat Weds: Operating Outside "Pay to Play" in BHPH
|
Jul 21, 2023 |
|
Repo & Charge-off Methods - 3 Reasons It Matters to Your BHPH Operation
|
Jul 21, 2023 |
|
Ego In Business - the Good, the Bad & the Ugly
|
Jul 21, 2023 |
|
White Hat Weds: Introducing "The Truth About Trust"
|
Jul 21, 2023 |
|
How to Calculate Your "Money on the Street" in Buy Here Pay Here (BHPH)
|
Jul 10, 2023 |
|
Shop Priorities in BHPH: Inventory Recon or Customer Repairs???
|
Jul 10, 2023 |
|
White Hat Weds: Developing Team Culture in Your BHPH Business
|
Jul 10, 2023 |
|
What Is Your BHPH Sales Capacity???
|
Jul 10, 2023 |
|
Networking in the BHPH Industry ... Does "Who You Know" Matter
|
Jul 10, 2023 |
|
Growing Pains in BHPH with PA Dealer Nik Dumin (Ep 1 of 2)
|
Jun 29, 2023 |
|
Central PA Dealer Nik Dumin Joins (Again) to Talk BHPH Growing Pains
|
Jun 28, 2023 |
|
Next Stop on the "BHPH Rhoads Show" - LIVE from the Parking Lot
|
Jun 28, 2023 |
|
Newly-confirmed NIADA President Gordy Tormohlen Joins LIVE from Las Vegas
|
Jun 21, 2023 |
|
Best Ways to Use BHPH Payment Vouchers for Customers AND Team
|
Jun 19, 2023 |
|
When Can I or Should I Trade My BHPH Customers into Another Car?
|
Jun 16, 2023 |
|
White Hat Weds: Starter-interrupt in BHPH? Yes or No?
|
Jun 14, 2023 |
|
What's Next For You In Buy Here Pay Here???
|
Jun 12, 2023 |
|
The Best Cash Flow Statement for BHPH Operations
|
Jun 12, 2023 |
|
NIADA President Scott Allen Joins on White Hat Wednesday
|
Jun 07, 2023 |
|
Why BHPH Dealers Choose to Attend the National Conference
|
Jun 06, 2023 |
|
6 Numbers You HAVE TO KNOW in BHPH
|
Jun 04, 2023 |
|
Tommy Brandis Joins on White Hat Wednesday to Close Out Our Month on Collections
|
Jun 04, 2023 |
|
Collections Recap for May: From Delivery to Final Payment
|
May 29, 2023 |
|
Guest Brent Carmichael on Collections & the Past, Present & Future of BHPH
|
May 26, 2023 |
|
BHPH Collections: Why All the Friction and Drama, Y'all?
|
May 26, 2023 |
|
Is the Collections Department REALLY Performing Well??? The Top 2 Ways to Know
|
May 23, 2023 |
|
Maggie Pugesek Talks About How to Make More Effective Collections Calls
|
May 20, 2023 |
|
White Hat Weds: Why Do Some BHPH Customers Lie (and Hide)?
|
May 18, 2023 |
|
Collections Continues: When Is the Right Time to Order the Repo???
|
May 16, 2023 |
|
Guest Bill Elizondo Joins to Share Ways Dealers Can “Save More BHPH Repos”
|
May 16, 2023 |
|
White Hat Weds: In BHPH Collections, Is Kindness a Sign of Weakness?
|
May 11, 2023 |
|
Tone-setting in Collections - Early Accountability With BHPH Payments
|
May 09, 2023 |
|
NIADA Check-in: Meet New CEO Jeff Martin
|
May 08, 2023 |
|
BHPH Collections - Taking Away the “Ignorance Factor”
|
May 08, 2023 |
|
11 Collections Topics in May: #1 - Setting Up Customers for Success
|
May 02, 2023 |
|
Jimmy Rambo (Spartan Financial) Explains the Importance of Collateral Recovery Rate (CRR)
|
Apr 28, 2023 |
|
BHPH Underwriting - Guest (Atty) Steve Levine Explains How to Be Both Compliant AND Flexible
|
Apr 28, 2023 |
|
Stresses of Today's BHPH Dealer: Who Survives and Who Dives?
|
Apr 25, 2023 |
|
Part 4: Jim's BHPH "Volume Formula" - Measuring the Potentially High Cost of Low Volume
|
Apr 22, 2023 |
|
BHPH Customer Success Stories: 30-yr PA Dealer Tommy Brandis Joins
|
Apr 20, 2023 |
|
First 5 Years of BHPH Cash Flow vs Profits
|
Apr 18, 2023 |
|
Part 2: How Much Cash Does It REALLY Take To Start In Buy Here Pay Here?
|
Apr 15, 2023 |
|
Customer Accountability: Long-term Success By Being "Friendly But Firm"
|
Apr 12, 2023 |
|
How To Forecast Cash Flow and Profit in Your BHPH Operation
|
Apr 11, 2023 |
|
VP of Dealer Dev Jeremy Beck Joins for the (April) Monthly NIADA Update
|
Apr 07, 2023 |
|
White Hat Wednesday: Guest Jakub Klementowski Describes His Journey Into BHPH
|
Apr 05, 2023 |
|
Recap of (March 30th) Livestream Event on BHPH Nation TV: "Your BHPH Path to Security & Freedom"
|
Apr 05, 2023 |
|
Guest Chuck Bonanno: New FIADA Executive Director & Longtime #BHPH Expert
|
Apr 05, 2023 |
|
Struggling to Carry Out 2023 Ideas or Plans? Let's Talk Implementation Tips!
|
Apr 05, 2023 |
|
Strength In Numbers..... To Fix The Broken $hit!
|
Apr 05, 2023 |
|
Introducing "Dealer Action Committees" - Transparent Action on Behalf of BHPH Dealers
|
Apr 05, 2023 |
|
The Story of (Grandpa) Pablo Trujillo: One Source of "White Hat Way" Inspiration
|
Mar 22, 2023 |
|
The BHPH Dealer Files: Paradigm Shift (From Retail or Franchise Auto)
|
Mar 20, 2023 |
|
Keys To Sourcing Early Buy Here Pay Here Funding with Karen Kane Barnett
|
Mar 20, 2023 |
|
White Hat Weds: From Horrified to Happy (the Rest of the Real Estate Story)
|
Mar 15, 2023 |
|
The Most Valuable Thing in Your BHPH Business? Could That Be Changing?
|
Mar 14, 2023 |
|
I Love My BHPH Business, But What If I Ever Want or Need to Get Out?
|
Mar 12, 2023 |
|
Qualified or Disqualified in BHPH? Who Decides? And When?
|
Mar 12, 2023 |
|
Reinsuring a Warranty or Service Contract? How Long? Which One? Both?
|
Mar 06, 2023 |
|
NIADA Monthly Update with Jeremy Beck - March 2023
|
Mar 05, 2023 |
|
Cash Chasm ... Where's the (Early-stage) Money for BHPH Dealers??? Hear One Dealer's Story
|
Mar 01, 2023 |
|
Absenteeism ... Can It Ever Work in Buy Here Pay Here?
|
Feb 27, 2023 |
|
Why (Some) Dealers Fail in Buy Here Pay Here
|
Feb 24, 2023 |
|
White Hat Weds: The Cost of Taking a Repo (& Default) Personally
|
Feb 22, 2023 |
|
The Buy Here Pay Here Experience Through the Eyes of the Customer
|
Feb 22, 2023 |
|
Lessons from BHPH Mergers & Acquisitions with Paxton Wright
|
Feb 17, 2023 |
|
Who Benefits From Healthy Competition? Guest Jared Halsted Joins on White Hat Weds
|
Feb 17, 2023 |
|
Key Ingredients For Scaling Your BHPH Operation
|
Feb 13, 2023 |
|
CPI & GAP - Tim & Taylor Byrd Explain How They Benefit The Customer And BHPH Dealer
|
Feb 10, 2023 |
|
White Hat Wednesday: DOC Fees ... What's the Point?
|
Feb 09, 2023 |
|
Friends & Family Investment in BHPH ... Does It Make Sense for "Uncle Larry?"
|
Feb 09, 2023 |
|
Jeremy Beck, VP of Dealer Dev, Joins with the NIADA Monthly Update
|
Feb 03, 2023 |
|
White Hat Wednesday: "Trust Me, I'm a Used Car Salesperson"
|
Feb 03, 2023 |
|
DPG Merges with NIADA 20-Groups! Scott Allen (NIADA) and Rob Fox (DPG) Join at 11am EST to Discuss
|
Feb 03, 2023 |
|
Gordon "Gordy" Tormohlen, NIADA President-Elect, Joins for White Hat Wednesday
|
Jan 27, 2023 |
|
Introducing "The BHPH Dealer Files" - Anonymous Real Life Stories
|
Jan 27, 2023 |
|
Bill Elizondo Joins to Talk BHPH, LHPH and Whatever Else Comes Up!
|
Jan 27, 2023 |
|
Let's Talk Shop! No, Literally, Let's Talk BHPH Service Departments
|
Jan 21, 2023 |
|
White Hat Weds: In BHPH, Should We Only Finance the "Good Ones?"
|
Jan 18, 2023 |
|
Lower Down Payments = More Sales = More (Long-term) Cash Flow???
|
Jan 18, 2023 |
|
In a BHPH Operation, What Is the Difference Between Good Debt and Bad Debt?
|
Jan 16, 2023 |
|
What, If Anything, Does the CFPB's Suit Against CAC Mean to Main Street BHPH Dealers?
|
Jan 16, 2023 |
|
Moving Beyond "Tribal Knowledge" to Create BHPH Enterprise Value in 2023
|
Jan 16, 2023 |
|
The NIADA Monthly Update with Jeremy Beck (Plus Interim CEO Melanie Wilson Joins)
|
Jan 16, 2023 |
|
White Hat Weds: What Is Your Company's Identity? Is the Brand Clear?
|
Jan 15, 2023 |
|
Let's Talk 2023! Dave Murray Joins to Run Through What Lies Ahead for BHPH Nation TV
|
Jan 15, 2023 |
|
BHPH Morning Show's 100th Episode with Lots of Guests [EDITED/SPLICED]
|
Jan 15, 2023 |
|
White Hat Weds: How to Unify Our BHPH Industry in 2023!!!
|
Jan 15, 2023 |
|
Starting the New Year Right ... Here's Your 2022 Closing Checklist
|
Dec 26, 2022 |
|
BHPH Industry Expert Chuck Bonanno Joins LIVE!
|
Dec 24, 2022 |
|
Maggie Pugesek Talks Phone Training ... Plus Michelle Sings a Christmas Tune!
|
Dec 24, 2022 |
|
White Hat Weds Guest: NIADA President-Elect Gordon "Gordy" Tormohlen
|
Dec 24, 2022 |
|
[POLL RESULTS] Could Digital/Off-site Delivery Become a Thing in BHPH?
|
Dec 24, 2022 |
|
Guest Brent Carmichael, Sr Moderator with NCM
|
Dec 24, 2022 |
|
Car Guy Coffee Time! Fellow Podcasters Lou Ramirez and Fred Lennartz Join
|
Dec 24, 2022 |
|
Guest Jeremy Beck - NIADA's VP of Dealer Development Joins to Talk Jalapeno Strips (and NIADA)
|
Dec 24, 2022 |
|
White Hat Weds: Our 30,000 Foot View of the Fragmented BHPH Industry
|
Dec 24, 2022 |
|
White Hat Weds: Let's Talk (Lack of) Finance Education for Consumers
|
Dec 24, 2022 |
|
Thanksgiving Theme: Gratitude & Humility
|
Dec 24, 2022 |
|
What Do Your BHPH Customers REALLY Want? And Need?
|
Dec 24, 2022 |
|
How White Hat Dealers Handle Unhappy Customers (A Role Play Melodrama)
|
Dec 24, 2022 |
|
Breaking News!!! Multiple Announcements on this White Hat Wednesday
|
Dec 24, 2022 |
|
Juggle Much Mr/Mrs Buy Here Pay Here Dealer???
|
Dec 24, 2022 |
|
Guest Amanda Butler-Sanchez: What Makes You Safe From Theft? What Doesn't?!
|
Nov 22, 2022 |
|
YeeHaw! Arizona Cowboy Jared Halsted Joins to Talk Industry Leadership (and Ranching)
|
Nov 18, 2022 |
|
BHPH Dealers, What Is Your Destination? Path to Freedom? Enough Gas in Your Tank?
|
Nov 16, 2022 |
|
Tommy Brandis Joins for a BHPH Super Forum Recap (+ Other News)
|
Nov 14, 2022 |
|
LIVE from the BHPH Super Forum: Jeremy Beck (NIADA) and Tommy Brandis Join
|
Nov 11, 2022 |
|
White Hat Wednesday from Austin, TX! Missing This Event? Take Our Quiz Virtually!!!
|
Nov 09, 2022 |
|
Episode "Encourage" in Jim's "9 E's of Effective Collecting"
|
Nov 07, 2022 |
|
Repairs After Sale Stopped?! Let's Role Play a Visit to the Lawyer's Office!
|
Nov 05, 2022 |
|
White Hat Wednesday: Guest NIADA President, Scott Allen
|
Nov 02, 2022 |
|
Episode "Evaluate" in Jim's "9 E's of Effective Collecting"
|
Nov 02, 2022 |
|
How Is Your BHPH Business Like a Bathtub? With an Open Drain?
|
Nov 02, 2022 |
|
Bill Elizondo and Janet Staderman Talking BHPH Super Forum & Education
|
Oct 26, 2022 |
|
Jared Halsted, AzIADA Prez, Joins to Talk Capital (& Know-how)
|
Oct 17, 2022 |
|
Let's Talk Repos! Bryanna Cox Joins to Talk Dos and Don'ts
|
Oct 14, 2022 |
|
White Hat Weds: What Do "White Hat Way" Practices Look Like in Action?
|
Oct 12, 2022 |
|
Jeremy Beck, NIADA's New VP of Dealer Development
|
Oct 11, 2022 |
|
White Hat Weds: Customer Service ... Are You Walking Your Talk???
|
Oct 05, 2022 |
|
Richard Hudson Talks Upcoming Safeguards Rule Deadline
|
Oct 03, 2022 |
|
Show Me the (BHPH) Money! How to Fund Your Operation at Any Stage
|
Oct 01, 2022 |
|
The One and Only Jack Carter (Turn & Burn Motors in GA) Joins for White Hat Wednesday
|
Sep 28, 2022 |
|
Mentorship Monday! Why Make Education Free?!
|
Sep 26, 2022 |
|
Jason March, Jacksonville Dealer & FIADA President Joins to Talk NIADA 2022 Policy Conference & October's FIADA Convention in Orlando
|
Sep 23, 2022 |
|
Tommy Brandis Joins for Another White Hat Wednesday
|
Sep 21, 2022 |
|
The "Iron Man" aka #BuckeyeBret Joins as Guest Host
|
Sep 19, 2022 |
|
Amanda "Bleepity-bleep" Butler-Sanchez & Hugo Sanchez Join as Guests
|
Sep 16, 2022 |
|
Ft Worth (TX) Dealer Jonathan Jauregui Joins for Miercoles de Sombrero Blanco (White Hat Wednesday)
|
Sep 14, 2022 |
|
Episode "Educate" in Jim's 9 E's of Effective Collecting
|
Sep 12, 2022 |
|
Tim Lawrence Joins - We Talk Leasing and the LHPH Summit
|
Sep 09, 2022 |
|
White Hat Wednesday: What Are "Squiggly Lines" in Buy Here Pay Here???
|
Sep 07, 2022 |
|
Dealers: Where is "your" company/DMS data stored and who holds the keys to it???
|
Sep 05, 2022 |
|
What is the RIGHT pricing/markup strategy for Buy Here Pay Here?
|
Sep 02, 2022 |
|
White Hat Wednesday: Could You Be "Knowingly" Delivering Problem Cars in BHPH???
|
Aug 31, 2022 |
|
Management Monday #5 "What Does Effective Management Look Like?"
|
Aug 29, 2022 |
|
Why Do Customers Pay Late??
|
Aug 27, 2022 |
|
White Hat Wednesday: Fundamental Truths About Successful Collections - Step #1
|
Aug 25, 2022 |
|
Management Monday! #4 (of 5) - Initiatives and Delegation
|
Aug 23, 2022 |
|
Employee Theft in BHPH??? Not My People ... I Trust Them ...
|
Aug 20, 2022 |
|
White Hat Wednesday - Bret Buike (#BuckeyeBret) Shared Industry Observations
|
Aug 18, 2022 |
|
Luke Godwin & Jeff Watson of The Independent Dealer Podcast - How They Started and Why Some BHPH Dealers Fail
|
Aug 13, 2022 |
|
White Hat Wednesday! BHPH Nation Announced as a Dealer-funded Non-profit. All in BHPH Welcome!
|
Aug 11, 2022 |
|
Management Monday! #2 (of 5) - Breaking Down "The List"
|
Aug 09, 2022 |
|
Fundamental Truths About Successful BHPH Collections
|
Aug 06, 2022 |
|
"How's Your Car Running?" Dare We Ask Our BHPH Customers???
|
Aug 04, 2022 |
|
Seize the Day! Our BHPH "Management Monday" Series (#1 of 5)
|
Aug 02, 2022 |
|
White Hat Wednesday! Special LIVE Award Presentation and 2022 TxIADA Conference Recap
|
Jul 30, 2022 |
|
Catalytic Converters & Reasons BHPH Dealers Fail ...
|
Jul 30, 2022 |
|
Tyler Simmons of Abilene (TX) Used Cars Joins to Talk Industry, etc
|
Jul 24, 2022 |
|
Survey (About Customer Honesty) Says ...
|
Jul 21, 2022 |
|
Rising Tide in Buy Here Pay Here???
|
Jul 19, 2022 |
|
How to Help Your BHPH Customers to Be More Successful
|
Jul 16, 2022 |
|
Jeff Martin, TxIADA Executive Director, joins us for White Hat Wednesday
|
Jul 14, 2022 |
|
Stories from Facebook: What BHPH Is NOT!!!
|
Jul 13, 2022 |
|
BHPH Morning Show: How the "Lynn Hickey Dodge" story can help today's BHPH dealer
|
Jul 09, 2022 |
|
Want to Reduce Buy Here Pay Here Charge-offs??? Watch This!
|
Jul 08, 2022 |
|
"Gaping Holes" Reconciling Receivables to Cash and More About Boardroom Accounting Convo
|
Jul 08, 2022 |
|
How Does the "Stink Factor" Impact Online Shopping and Digital Delivery
|
Jul 07, 2022 |
|
Gaping Holes: Deleting Inventory Etc. (6.22.22)
|
Jun 25, 2022 |
|
Gaping Holes: Check Signing (6.17.22)
|
Jun 25, 2022 |
|
GUEST: Gordon Tormohlan (6.22.22)
|
Jun 25, 2022 |
|
Gaping Holes: Deferrals and Modifications (6.20.22)
|
Jun 25, 2022 |
|
The BHPH Nation Announcement (6.22.22)
|
Jun 25, 2022 |
|
2022 NIADA Convention and Expo Recap(6.24.22)
|
Jun 25, 2022 |
|
GUESTS: Bill Elizondo and Ben Goodman (6.22.22)
|
Jun 23, 2022 |
|
How to Collect in BHPH the White Hat Way (6.15.22)
|
Jun 16, 2022 |
|
What Do Hamsters Have to Do With Buy Here Pay Here?! (6.10.22)
|
Jun 14, 2022 |
|
What Down Payment Does and Does NOT Tell Us in Buy Here Pay Here (According to the Data) (6.13.22)
|
Jun 14, 2022 |
|
GUEST: Russell Moore (6.8.22)
|
Jun 09, 2022 |
|
GUEST: Bill Elizondo from NIADA (6.6.22)
|
Jun 07, 2022 |
|
Customer Engagement
|
Jun 04, 2022 |
|
GUEST: Tommy Brandis (6.1.22)
|
Jun 03, 2022 |
|
#9 The BHPH Morning Show (5.30.22)
|
May 31, 2022 |
|
#5 The BHPH Morning Show (5.20.22)
|
May 29, 2022 |
|
#8 The BHPH Morning Show (5.27.22)
|
May 29, 2022 |
|
#7 The BHPH Morning Show (5.25.22)
|
May 29, 2022 |
|
#6 The BHPH Morning Show (5.23.22)
|
May 29, 2022 |
|
#1 The BHPH Morning Show (5.11.22)
|
May 29, 2022 |
|
#4 The BHPH Morning Show (5.18.22)
|
May 29, 2022 |
|
# 3 The BHPH Morning Show (5.16.22)
|
May 29, 2022 |
|
#2 The BHPH Morning Show (5.13.22)
|
May 29, 2022 |