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Episode | Date |
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The Art of Simplicity: AI, Brand Perception, and CX with Gabrielle Boko, CMO of NetApp
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May 09, 2024 |
Data Collaboration: Privacy, Clean Rooms, and Interoperability with Dana McGraw, SVP of Data and Measurement Science at Disney Advertising
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Apr 25, 2024 |
Building Flexible Data Architectures for Enhanced Customer Engagement with Kevin Niparko, VP of Product for Twilio Segment CDP
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Apr 11, 2024 |
Bridging the Trust Gap: Culturally Intelligent Strategies for Brand Resonance with Dr. Anastasia Kārkliņa Gabriel, Senior Insights Lead at Reddit
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Mar 28, 2024 |
Navigating the Future of AdTech & Measurement with Andrew Covato, Founder & Managing Director of Growth by Science
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Mar 14, 2024 |
PwC’s Antonia Wade: Unlocking The Modern Buyer's Journey In The Age Of AI
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Feb 29, 2024 |
Highlights: AI Adoption, The Human Side of Marketing, and Seamless CX
|
Feb 15, 2024 |
2024 Top Trends and Predictions in Customer Engagement with Jacqueline Woods, Teradata and David Chan, Deloitte Digital
|
Feb 08, 2024 |
J.P. Morgan Chase’s Dr. Tiffany Perkins-Munn: Self-Service, Digital Transformation, and Omnichannel Customer Service
|
Jan 11, 2024 |
ActiveCampaign’s Shay Howe: Driving Traffic and Customer Experience Through Owned Channels
|
Dec 14, 2023 |
Indeed’s Jessica Jensen: Using AI to Elevate Employer & Candidate Experience Strategies
|
Nov 30, 2023 |
Bayer Consumer Health’s Patricia Corsi: Adding Value in the Consumer Health Journey
|
Nov 09, 2023 |
Unbounce’s Pete Housley: How to Increase AI Adoption to Drive ROI with Trusted Data
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Oct 26, 2023 |
HoneyBook’s Dan Visnick: Applying B2C Tactics in a B2B World
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Oct 12, 2023 |
Airtable’s Ilan Frank: Building a Great Customer Experience with PLG
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Sep 28, 2023 |
Equifax’s Laura Trotter: Combining Attribution and Real World Insights
|
Sep 14, 2023 |
Dialpad’s Morgan Norman: Reducing Cognitive Load and Enhancing Delight in PLG
|
Aug 31, 2023 |
Turo’s Andrew Mok: Balancing Data and Intuition
|
Aug 17, 2023 |
Allergan Aesthetics’ Chad Hacker: Future Proofing Your Customer Engagement Stack
|
Aug 03, 2023 |
ING’s Matteo Pomoni: Identifying Key Moments of Truth in Customer Data
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Jul 20, 2023 |
The Customer Obsession Advantage’s Marbue Brown: How to Become Customer-Obsessed
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Jul 06, 2023 |
Anthropologie’s Elizabeth Preis: Creativity-Led, Data-Informed, & Consumer-Inspired
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Jun 22, 2023 |
Telus’s Chris Madan: Showing Up in the Moments That Matter
|
Jun 08, 2023 |
Instacart’s Ali Miller: Inspiring Product Discovery and Brand Engagement
|
May 25, 2023 |
Nextdoor’s Krish Sailam: Driving Community Engagement Through Localization at Scale
|
May 11, 2023 |
Designing Relevant Experiences with Behavioral Data with Erika Reed, Manager of Data Strategy at General Mills
|
Apr 27, 2023 |
Phy-gital Customer Engagement Strategies with Julie Roy, SVP & CMO of DSW
|
Apr 13, 2023 |
Using Predictive Analytics to Create VIP Customers with Kristin Maa, SVP of Growth at Saks
|
Mar 30, 2023 |
The Key To Customer Engagement: Consent and Iteration with Matt Smidebush & Seth Familian
|
Mar 16, 2023 |
Improving Customer Engagement in Real Estate Through Digitization with David Marine, CMO of Coldwell Banker
|
Mar 02, 2023 |
Leveraging Data Across the Entire Customer Lifecycle with Chris Koehler, CMO of Box
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Feb 16, 2023 |
Engaging Consumers Through Human-Centric Strategies with Umi Patel, VP of Consumer Insights & Analytics for PepsiCo’s North America Beverage Portfolio
|
Dec 01, 2022 |
Enhancing Your Customer Experience with Omnichannel Engagement with Carolyn Pollock, Chief Marketing Officer at Tailored Brands
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Nov 17, 2022 |
Adaptable Marketing Strategies for Global Communities with Sonia Oblitey, Senior Director of Global Marketing at OkCupid
|
Nov 03, 2022 |
Why a Strong Data Foundation is Business-Critical with Kendell Timmers, SVP and Head of Data & Insights at The New York Times
|
Oct 20, 2022 |
Collecting the Right Data to Serve Your Audience and Your Advertisers with Eric Mies, Director of Product, Video Experience, Ads, & Ad Operations at Crunchyroll
|
Oct 06, 2022 |
Removing Barriers for a Seamless Customer Experience with John Sheldon, Chief Marketing Officer at SmileDirectClub
|
Sep 22, 2022 |
Improving Customer Engagement with Unified Data with Pepe Valiente, Senior Management Consultant at IBM Garage
|
Sep 08, 2022 |
Building Brand Loyalty Through Frictionless Customer Support with Adele Hedden, Head of Customer Experience at Faire
|
Aug 25, 2022 |
How Integrated Customer Journeys Improve Patient Health with Rahul Kak, Vice President of Customer Health & Experience at Aetna, a CVS Health Company
|
Aug 11, 2022 |
Building a Bridge Between Customer Needs and Customer Experience with Liz Miller, VP & Principal Analyst at Constellation Research
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Jul 28, 2022 |
Giving Your Consumer a Seat at The Table with Ted Chi, Digital Marketing Executive
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Jul 14, 2022 |
Connected Customer Journey Starts with Behavioral Insights with Erin Pryor, EVP, Chief Marketing Officer and Client Experience at First Horizon Bank
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Jun 30, 2022 |
A Data-Driven Approach to Building Authentic Relationships with Keri Taub, VP of Strategy at Bloomingdale’s
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Jun 13, 2022 |
Put the Customer First with User-Centered Strategies with Waseem Kawaf, Global VP of Digital Experience at STANLEY Security
|
Jun 13, 2022 |
Trailer
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Jun 02, 2022 |