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| Episode | Date |
|---|---|
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Digs for others’ underlying interests and concerns.
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Jun 06, 2022 |
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Listens to ideas fairly, regardless of who is presenting them.
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Jun 06, 2022 |
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Empathizes with others and notices people’s emotions.
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Jun 06, 2022 |
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Listens in a way that people feel heard.
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Jun 06, 2022 |
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Clearly expresses where they stand on issues.
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Jun 06, 2022 |
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Shares their opinions and concerns, even if unpopular or lacking certainty
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Jun 06, 2022 |
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Owns their opinions as opinions. Does not present opinions as facts to prove their point
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Jun 06, 2022 |
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Addresses challenging issues promptly. Names the elephant in the room
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Jun 06, 2022 |
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Gives honest feedback. Shares their perspective when they are dissatisfied with people’s work
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Jun 06, 2022 |
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Cleans up issues with others. Does not harbor resentment
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Jun 06, 2022 |
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Leads effective meetings. Clarifies the objectives and avoids unnecessary rabbit holes
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Jun 06, 2022 |
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Stays present and avoids cell phone and computer distractions
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Jun 06, 2022 |
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Embraces creative conflict. Does not shy away from passionate debate
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Jun 06, 2022 |
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Draws the quiet people out
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Jun 06, 2022 |
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Brainstorms with others to generate creative solutions
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Jun 06, 2022 |
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Has sufficient understanding of an issue and others' opinions before advocating for a specific solution
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Jun 06, 2022 |
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Includes the right people in decision-making
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Jun 06, 2022 |
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Considers others' opinions and concerns before deciding. Respects people’s roles and expertise
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Jun 06, 2022 |
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Has a bias for action. Willing to try out ideas and see what is learned, e.g. rapid prototyping
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Jun 06, 2022 |
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Makes good and timely decisions. Takes appropriate risks even if all the information is not available
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Jun 06, 2022 |
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Is clear when a decision is made and ensures full group alignment. Even if some people would have made a different decision, they “disagree and commit.”
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Jun 06, 2022 |
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Establishes clear next steps
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Jun 06, 2022 |
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Proactively informs people who are impacted by decisions
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Jun 06, 2022 |
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Ensures commitments are clear and realistic (who is doing what by when)
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Jun 06, 2022 |
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Does what they say they will do. Follows up
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Jun 06, 2022 |
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Tracks progress on commitments and ensures completion
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Jun 06, 2022 |
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Renegotiates when commitments are in jeopardy. Avoids surprising others with bad news or last-minute delays
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Jun 06, 2022 |
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Allows people to fulfill their roles and make decisions without micromanaging them
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Jun 06, 2022 |
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Holds people accountable. When commitments are missed, discusses what went wrong and gets a new commitment
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Jun 06, 2022 |
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When tasks are completed, gives helpful feedback (both positive and negative)
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Jun 06, 2022 |
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Ensures the right person is in the role, moving or letting people go when it’s the wrong fit
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Jun 06, 2022 |
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Motivates people to bring their best and strive for excellence
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Jun 06, 2022 |
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Offers frequent and genuine appreciation for people’s contributions
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Jun 06, 2022 |
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When people are failing, offers support and resources (instead of beating them up)
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Jun 06, 2022 |
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Debriefs issues. Assumes positive intent and helps others learn from mistakes
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Jun 06, 2022 |
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Coaches, challenges and supports people to develop their skills and careers
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Jun 06, 2022 |
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Leads effective 1-on-1's
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Jun 06, 2022 |
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Does not talk negatively behind people's backs (no triangulation). When they have an assessment, speaks directly to the person
|
Jun 06, 2022 |
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Embodies and shares a compelling vision of the future.
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Jun 06, 2022 |
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Communicates and breaks down the vision so that people see how they fit in.
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Jun 06, 2022 |
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Establishes clear roadmaps that define milestones & short-term future.
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Jun 06, 2022 |
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Establishes clear priorities so that people know what to work on.
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Jun 06, 2022 |
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Renegotiates priorities with others when things change. Does not pile on new objectives without reprioritizing old ones.
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Jun 06, 2022 |
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Establishes key metrics and indicators to stay on track.
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Jun 06, 2022 |
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Brings curiosity and a willingness to be influenced.
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Jun 06, 2022 |
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Approachable and open to critical feedback on their ideas, decisions and leadership style. Willing to learn from mistakes.
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Jun 06, 2022 |