IRIS Pod - IRIS Audio Technologies
By Tom Darnell
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Image by Tom Darnell
Category: Entrepreneurship
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Episodes: 55
Description
Welcome the the IRIS Pod. Join Tom Darnell of IRIS Audio Technologies as we explore the world of audio through technology, wellness, productivity, and human performance. Featuring interviews with innovators, experts, and thought leaders in their fields, the IRIS Pod enables the world to Listen Well.
| Episode | Date |
|---|---|
|
Marco Ndrecaj | Culture, Technology & CX Excellence
|
Dec 11, 2024 |
|
Peter Doveren | Excelling in CX innovation and the future of the call centre
|
Sep 24, 2024 |
|
Jack Madrid | AI and EI in the call centre industry in the Philippines
|
May 30, 2024 |
|
CX Trends 2024 | Simon Broadbent - AI in CX: the real value
|
Feb 20, 2024 |
|
CX Trends 2024 | Helen Manahan - Customer vulnerability
|
Feb 13, 2024 |
|
CX Trends 2024 | Dave D'Arcy - BPOs in new locations
|
Feb 06, 2024 |
|
CX Trends 2024 | William Carson - How the call centre fits into brand impression
|
Jan 30, 2024 |
|
CX Trends 2024 |Steve McSherry - The power of collaboration in the CX evolution
|
Jan 23, 2024 |
|
CX Trends 2024 | Nerys Corfield - Latest and greatest technology, 2024 trends
|
Jan 17, 2024 |
|
Simon Black | Revolutionising the way you engage and understand your clients
|
May 23, 2023 |
|
Nerys Corfield | Why agent experience is as important as customer experience
|
May 16, 2023 |
|
Jason Kerr | Standout CX products that value the customer
|
May 05, 2023 |
|
Karina Margarian | Talkdeck intricacies and IRIS Clarity partnership
|
May 05, 2023 |
|
Milan Batinich | Helping companies and people find their joy
|
May 05, 2023 |
|
Brian Gianini | The importance of customer experience and agent experience
|
May 04, 2023 |
|
Justin Robbins | Overcoming your biggest pain points
|
May 02, 2023 |
|
Adele Cutting | Sound, gaming, and everything in between
|
Feb 23, 2023 |
|
An ode to audio
|
Feb 14, 2023 |
|
Greg Copley | Creating a more positive audio experience is a crucial part of the custom journey
|
Dec 19, 2022 |
|
John Devlin & David Gilfillan of Ascensos | Winning awards and taking live calls from an expo
|
Nov 29, 2022 |
|
Nikki Quinn | Keeping the customer in mind - design solutions
|
Nov 24, 2022 |
|
Venesa Mušović Guillaume | Sometimes it's nice to go back to basics
|
Nov 24, 2022 |
|
Gerry Brown | Customer Service Lifeguard
|
Nov 24, 2022 |
|
Dave D'Arcy | Good CX begins with a thriving agent culture
|
Nov 22, 2022 |
|
Ellice Whyte | Unlocking employee and business potential in the workplace and at home
|
Nov 17, 2022 |
|
Dan Mellins-Cohen | Audio production and the power of the podcast
|
Nov 17, 2022 |
|
Adam Stott | Secrets of business success
|
Nov 16, 2022 |
|
Henry Harrod | You don’t have the luxury in live audio that you do in post
|
Nov 08, 2022 |
|
Toby Brzoznowski | Why I decided to both invest in and join IRIS
|
Nov 02, 2022 |
|
Luigi Cosi | How can we make sound enjoyable but also safe
|
Oct 31, 2022 |
|
Neil Titcomb | The future of customer experience in this challenging environment
|
Oct 25, 2022 |
|
Hazel Savage | Audio - past, present and future
|
Oct 17, 2022 |
|
Mike Sponza - Music and noise are an essential part of the customer experience
|
Oct 05, 2022 |
|
Jim Tincher - What really influences B2B decision making
|
Sep 22, 2022 |
|
Sheree Atcheson: How can we use technology to mimic in-person experiences?
|
Aug 25, 2022 |
|
Jamie McAnsch | The simple act that changed his life
|
Aug 18, 2022 |
|
The role of audio in an increasingly digital world
|
Aug 11, 2022 |
|
Laurel Farrer - Remote Working Tips for Successful Self-Management
|
Aug 04, 2022 |
|
Martin SFP Bryant - The Highs & Lows of the Startups Journey
|
Aug 04, 2022 |
|
Adrian Swinscoe - How Do We Make CX More Punk?
|
Aug 04, 2022 |
|
Harriet Minter - Younger Age Groups will Prioritise Working Style Over Industry
|
Aug 03, 2022 |
|
Dr Nigel Oseland - The Importance of Place
|
Jul 28, 2022 |
|
James Solomides - "Work is what we do, not where we go"
|
Jul 28, 2022 |
|
Julian Treasure - "Audio has been second class citizen for too long"
|
Jul 28, 2022 |
|
Customer Contact Behaviours and Industry Trends - Stephen Yap
|
Jul 28, 2022 |
|
Red Bull Racing Strategy with Jonathan Wheatley
|
Jul 21, 2022 |
|
Race Strategy with Will Courtenay
|
Jul 21, 2022 |
|
IRIS Clarity Launch - ExCel Centre
|
Jul 21, 2022 |
|
Jacobi Anstruther Reveals New Audio Technology
|
Jul 21, 2022 |
|
Best Online HR Solutions with Natalie Ellis
|
Jul 21, 2022 |
|
Mental Health and Wellbeing in the Workplace
|
Jul 21, 2022 |
|
Start Up Hustle Ft Si Elliott
|
Jul 14, 2022 |
|
Harness Your Breath: Mental Health Awareness Week Ft Octavia Calthorpe
|
Jul 14, 2022 |
|
Mental Health In The Music Industry Ft Rob Macfarlane
|
Jul 14, 2022 |
|
How Audio Shapes Your Experiences Ft. Rob Reng
|
Jul 11, 2022 |