CX Education
By Sinch
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Category: Marketing
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Episodes: 21
Description
Looking to connect with customers on their own terms – before, during, and after a purchase is made? This is the podcast for you! On CX education we cover the birds, bees, and business benefits of creating modern customer experiences. In each episode you’ll hear from the experts – and learn how to create an experience your customers love!
| Episode | Date |
|---|---|
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Exploring paths to customer loyalty in retail with Kelsey Jones from SAP Emarsys
|
Oct 25, 2023 |
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Navigating digital evolution for a better CX with Michael Elschenbroich from stylink
|
Sep 20, 2023 |
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Enhancing customer experience through SMS payments with Craig Temkin, Solutions by Text
|
Sep 06, 2023 |
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AI and the future of customer experience with Tara Conway, Women in Retail Leadership Circle
|
Aug 23, 2023 |
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Transforming customer experience with Robert Galop from the CPaaS Acceleration Alliance
|
Aug 02, 2023 |
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Navigating customer experience and banking innovation with Cyril Coste from Digital and Growth
|
Jul 19, 2023 |
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Transforming digital strategies for optimal CX with Christy Marble from Pantheon
|
Jul 05, 2023 |
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Bridging the gap between omnichannel marketing and customer experience with Chad S White from Oracle Marketing Consulting
|
Jun 21, 2023 |
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From focusing on the basics to successful digital transformation with Shameem Smillie, CCaaS Consultant
|
Jun 07, 2023 |
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How emotional intelligence helps with employee and customer experience with Sandra Thompson from Ei Evolution
|
Mar 29, 2023 |
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How to look beyond the competition with Bill Eveleth from GoLive
|
Feb 16, 2023 |
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Inviting CX to the leadership table: Steps for business growth with Olga Potaptseva, Founding Director of European Customer Consultancy (ECC)
|
Feb 08, 2023 |
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How to manage customer loyalty with Andrew Busby from Retail Reflections
|
Jan 11, 2023 |
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How to improve customer experience with Mike Wittenstein from Storyminers
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Dec 14, 2022 |
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Learn how SMS helps you communicate with your customers with Nick Lane from Mobilesquared
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Nov 30, 2022 |
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How to know your customers and focus on your unique value proposition with Anthony McLoughlin from Rothy's
|
Nov 16, 2022 |
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Learn how personalized messaging helps expand your customer base with Christopher Young from Adobe
|
Oct 26, 2022 |
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How to provide a personalized and seamless customer experience with Daniel Lafrenière
|
Sep 21, 2022 |
|
How to personalize the commerce experience with Brian Walker from Bloomreach
|
Sep 07, 2022 |
|
How focusing on customer experience can take your business to the next level with Eric Carrasquilla from CSG
|
Aug 24, 2022 |
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Using your company's culture to drive customer experience with Annette Franz from CX Journey Inc.
|
Aug 17, 2022 |