Retain: The Customer Retention Podcast
By Gameball
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Category: Marketing
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Episodes: 45
Description
Welcome to Retain: The Customer Retention Podcast! Join host Lauren DeSouza on her journey to discover the power of retaining customers. Accompanied by marketing experts, this podcast will demystify customer retention and deep-dive into how international companies are using it to keep their customers coming back for more.
| Episode | Date |
|---|---|
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Aampe's Head of Growth: Unleashing AI in Customer Retention, The Power of Copywriting & From Electrical Engineer to Marketer
|
Apr 16, 2024 |
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Google Ads Mastermind: Don’t Be A Perfectionist, Balance Your Retention & Don’t Put All Your Eggs In One Basket
|
Apr 09, 2024 |
|
Founder of CX Journey: The 3 Key Questions Every Company Needs to Ask Itself, Becoming an Expert in Organizational Culture & How to Harness Predictive Analytics
|
Apr 02, 2024 |
|
Former Director at Sony: Gamify Everything, Get Out Of The 90s & The Importance of Customer Experience
|
Mar 26, 2024 |
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Co-Founder of Exit Your Way: Understand Your Secret Sauce, Give Cutting Edge Customer Service & What a Marketing Dream Team Looks Like!
|
Mar 19, 2024 |
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Superfan Expert: How To Create Superfans, 5 Keys to Customer Retention & Treat Customers How You Want To Be Treated
|
Mar 12, 2024 |
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Customer Experience VP: Why Staying Connected to the Customer is Paramount, The Power of Saying No in Marketing & Don’t Forget the Long-term
|
Mar 05, 2024 |
|
Customer Experience Consultant: Where You Find Loyalty, How You Control Customer Experiences & Why You Need To Treat Customers Differently
|
Feb 27, 2024 |
|
Customer Retention Maestro: Crafting Unforgettable Customer Experience, The Power of Personal Touches, and How to Utilize Gifting Strategies
|
Feb 20, 2024 |
|
Customer Experience Legend: Customer Service Hasn’t Changed, Don’t Spend On Socials & Loyalty Needs Emotions
|
Feb 13, 2024 |
|
CRM Expert: Don’t Try To Convert The Wrong People, What You Need to Know About CRM, & Why Habit Formation is Your Best Friend
|
Feb 06, 2024 |
|
COO of Mailchimp: Get Closer to Your Customer and Market, Leveraging the Power of Emotions in Business & What 3 Words Customer Retention Revolves Around!
|
Jan 23, 2024 |
|
The Value of Letting Go of Customers with Rand Fishkin, Co-Founder of SparkToro
|
Jan 09, 2024 |
|
Marketing Trends that Defined 2023: The Year of AI, Personalization and Loyalty Programs
|
Dec 28, 2023 |
|
Never Sit in the Lobby with Glenn Poulos of NWS
|
Dec 19, 2023 |
|
Should Your Business Be Subscription Based? With Ben Fisher, CEO of Rodeo
|
Dec 05, 2023 |
|
The New Customer Journey with Iman ElNashar of eXtra
|
Nov 21, 2023 |
|
Customer Service is Part of Your Brand with Khaled Alaa, Head of Experience at Talabat
|
Nov 07, 2023 |
|
How to Understand Customer Emotions with Adam Toporek, CTS Service Solutions
|
Oct 24, 2023 |
|
Successful Conversion Rates with Will Laurenson, CEO of Customers Who Click
|
Oct 10, 2023 |
|
Why Airline Loyalty Programs Work with Mark Ross-Smith, CEO of StatusMatch.Com
|
Sep 26, 2023 |
|
What the Future of Customer Experience Looks Like with Dave Norton, Founder of Stone Mantel
|
Sep 12, 2023 |
|
The Game Plan: Demystifying Gamification with Moe Ash, Founder of The Catalyst
|
Aug 29, 2023 |
|
Mastering Customer Experience: The Art of Being There with Dan Gingiss, The Experience Maker
|
Aug 15, 2023 |
|
Tough Times and Hardship: A Founder’s Journey with Anatoliy Labinskiy, Founder of GSM Growth Agency
|
Aug 01, 2023 |
|
How Customer Personalization Disrupted the Boutique Fitness Model with Laura Munkholm, President of Walla
|
Jul 18, 2023 |
|
How Well Do You Know Your Customers? with Ron Kaufman, CEO of Uplifting Service
|
Jul 04, 2023 |
|
Why You NEED to Pay Attention to Retention with Joey Coleman, Chief Experience Composer at Design Symphony
|
Jun 20, 2023 |
|
Raising Your Brand’s Awareness Through Customer Retention with Sabrina Buus, Marketing Director at Sephora Germany, Switzerland, and Scandinavia
|
Jun 06, 2023 |
|
Why Customer Segmentation is so Useful with Devam Hirpara, Ecommerce and CRM Specialist at L’Oreal
|
May 23, 2023 |
|
How To Create Customers For Life with Cole Atkinson, Senior Product Manager at Shopify
|
May 09, 2023 |
|
The Secret to Lifecycle Marketing with Elyssa Verhoogen, Senior CRM and Lifecycle Consultant at Dojo
|
Apr 25, 2023 |
|
An Emotional Approach to Customer Retention with Jim Tincher, CEO of Heart of the Customer
|
Apr 11, 2023 |
|
Why Companies Need to be More Customer-Centric with Howard Tiersky, CEO of FROM
|
Mar 28, 2023 |
|
Leveraging Technology in Marketing with John Sime, Senior Product Marketing Manager at Shopify
|
Mar 14, 2023 |
|
The Power of Listening with Dave Kerpen
|
Feb 28, 2023 |
|
Being a Student of Human Beings with Bruce Temkin, the Godfather of Customer Experience
|
Feb 14, 2023 |
|
Content is Key with Alice Clark
|
Jan 31, 2023 |
|
The Secret to Subscriptions with Matthew Holman
|
Jan 17, 2023 |
|
Finding The Balance Between Retention and Growth with Jem Bourouh
|
Jan 03, 2023 |
|
The Importance of Customer Experience with Nicolas Babin
|
Dec 20, 2022 |
|
How To Create Superfans with Brittany Hodak
|
Dec 13, 2022 |
|
Connecting With Your Customers with H.E. Amb. Terry Earthwind Nichols
|
Nov 29, 2022 |
|
Understanding Your Customer with Adrian Swinscoe
|
Nov 15, 2022 |
|
Creating Loyal Customers with Shep Hyken
|
Nov 01, 2022 |