The Growth Lab Podcast
By Matt Harris
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Category: Entrepreneurship
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Episodes: 84
Description
Most Soft FM operators stall. Not because they lack effort — because the business behind the work stops matching the quality of the work itself.
Been the seller. Now the buyer. Almost 15 years inside Soft FM.
The Growth Lab Podcast breaks down the commercial and operational patterns that determine whether a £1M–£5M cleaning, waste, or grounds maintenance business grows predictably or builds toward exit.
Hosted by Matt Harris — operator, acquirer, and Growth Partner. Founder of Growth Lab Capital, a buy-and-build platform acquiring Soft FM businesses across London, the Midlands, and the South East.
No tactics. No motivation. Operator-to-operator, every episode.
Subscribe to Growth Lab Intelligence: thegrowthlabfm.substack.com
thegrowthlabfm.substack.com
thegrowthlabfm.substack.com
| Episode | Date |
|---|---|
|
Why You're Winning 3 Out of 10 Deals (And Your Competitor is Winning 6) | Ep.55
|
Mar 16, 2026 |
|
3 PROVEN Ways to Find Your Ideal Client (Expert Reveals All!)
|
Jun 02, 2025 |
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How to Create a WINNING Sales Process (that actually converts) | Simple 7-Step Framework
|
May 26, 2025 |
|
How You Can Win Government Tenders with ZERO Experience (100% Success Rate Revealed!)
|
May 19, 2025 |
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The Role of Technology in Transforming Home Services to Home Management: the Next Big Shift
|
May 12, 2025 |
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The 7-Part Business Model that Creates Predictable Revenue (and Growth)
|
May 05, 2025 |
|
Level Up Your Sales Process | CRM Mastery + Follow Up Secrets (Selling Tips for Success)
|
Apr 14, 2025 |
|
11 Opportunities in 60 Days: My Google Doc Sales Method
|
Apr 07, 2025 |
|
Mastering Prospecting: Strategies for B2B Success
|
Mar 24, 2025 |
|
The Cold Calling Framework That Actually Works
|
Mar 17, 2025 |
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From Cold Calls to Warm Leads: A Strategic Approach to Business Development with Kristy Davies-Sumpter
|
Mar 10, 2025 |
|
LinkedIn Profile Optimization: 9 Steps to Stand Out in 2025
|
Mar 03, 2025 |
|
Creating Case Studies That Convert: A Step-by-Step Guide for Sales Professionals
|
Feb 24, 2025 |
|
Mastering Sales Discipline: A Framework for Consistent Results
|
Feb 17, 2025 |
|
How to Prospect Enterprise Accounts with THIS Simple 5 Step Process
|
Feb 10, 2025 |
|
Gaining Industry Insights: The Value of Prospecting Sprints
|
Jan 27, 2025 |
|
Bitesize #26: Behind the Scenes: Insights into Fantastic Services Successful Franchise System
|
Dec 22, 2023 |
|
Bitesize #25: Mastering Operational Excellence: Standing Out in the Cleaning Business
|
Dec 20, 2023 |
|
Recruiting + Training for Success: Tips for Building a High-Performing Cleaning Team
|
Dec 18, 2023 |
|
Bitesize #24: Grow Your Cleaning Business through Acquisition: Insights from James Fitzpatrick
|
Dec 15, 2023 |
|
From One Month to Four Days: How to Transform the Onboarding Process for Your Cleaning Business
|
Dec 13, 2023 |
|
Launch Webinar for The Cleaning + Property Maintenance Community
|
Dec 11, 2023 |
|
Mastering Digital Marketing For Your Cleaning Business: 6 Strategies for Business Growth
|
Dec 04, 2023 |
|
Bitesize #22: The Art of Providing Fantastic Services: Lessons from a Franchise Expert
|
Dec 01, 2023 |
|
Bitesize #21: Setting Yourself Apart: How to Position Your Cleaning Business for Competitive Advantage
|
Nov 29, 2023 |
|
Targeting the Right Investors: Strategies for Finding the Perfect Match for Your Cleaning Business
|
Nov 27, 2023 |
|
Bitesize #20: From Partner Buyout to Continued Growth - James Fitzpatrick's Success Story
|
Nov 24, 2023 |
|
Bitesize #19: Mastering the Art of Exceptional Customer Service - Insights from The Cleaning Coach
|
Nov 22, 2023 |
|
Bitesize #17: Mastering Customer Service: The Key to Cleaning Business Growth
|
Nov 15, 2023 |
|
Outbound vs Inbound Marketing: Finding the Right Balance for Your Cleaning Business
|
Nov 13, 2023 |
|
Bitesize #18: Uncovering Lucrative Business Growth Opportunities: A Guide to Finding Cleaning Businesses to Buy
|
Nov 12, 2023 |
|
Bitesize #16: Mastering the Art of Sales - Overcoming Common Stumbling Blocks for Cleaning Business Owners
|
Nov 10, 2023 |
|
Bitesize #15: The Impact of Technology on Cleaning Business Operations
|
Nov 09, 2023 |
|
The Art of Effective Digital Marketing for Your Cleaning Business
|
Nov 06, 2023 |
|
Bitesize #14: Setting Boundaries with Staff: A Necessity for your Cleaning Business
|
Nov 03, 2023 |
|
Bitesize #13: From Residential to Commercial Cleaning: How to Adapt Your Training Methods for Different Spaces
|
Nov 01, 2023 |
|
Sweeping the Web: Unleashing the Power of a Dynamic Website for Your Cleaning Business
|
Oct 30, 2023 |
|
Bitesize #12: Data-Driven Decisions: How Technology Drives Growth and Profitability for Your Cleaning Business
|
Oct 27, 2023 |
|
Bitesize #11: The Impact of A Players on the Success of Your Cleaning Business
|
Oct 25, 2023 |
|
Streamlining Your Recruitment Process: Finding Reliable Team Members for Your Cleaning Business
|
Oct 23, 2023 |
|
Bitesize #10: Why You Need Spend Time Working on Your Cleaning Business to Boost Growth
|
Oct 19, 2023 |
|
Bitesize #9: The Quickest Way to Grow Your Cleaning Business
|
Oct 18, 2023 |
|
7 Pieces of Advice for Growing a Successful Cleaning Business
|
Oct 16, 2023 |
|
Bitesize #8: Why Having a Recognisable Brand Drives Inbound Leads For Your Cleaning Business
|
Sep 28, 2023 |
|
Bitesize #7: What Is Social Cleaning and Blue Light Cleaning? Interesting Niches for Your Cleaning Business
|
Sep 27, 2023 |
|
Is Cleaning Business Profitable? The Challenges Faced By Cleaning Business Owners
|
Sep 25, 2023 |
|
Is Cleaning Profitable? Part 1 of GHX Interview
|
Sep 18, 2023 |
|
Bitesize #6: Why You Need To Determine Your Strengths To Grow Your Cleaning Business
|
Sep 15, 2023 |
|
Bitesize #5: The Importance of Sales Automation for your Cleaning Business
|
Sep 13, 2023 |
|
The Simplest Guide To Grow Your Cleaning Business: How To Use The Business Jet Engine Model with Martin Riley
|
Sep 11, 2023 |
|
Increasing Profit Margins: How To Use Data To Improve Efficiencies In Your Cleaning Business
|
Sep 08, 2023 |
|
Bitesize #3: How Your Cleaning Business Can Stand Out From Competitors in the Market
|
Sep 06, 2023 |
|
Key Challenges You Need To Overcome To Grow A Successful Cleaning Business
|
Sep 04, 2023 |
|
Bitesize #2. How to Develop and Grow The Right Staff for Your Cleaning Business
|
Sep 01, 2023 |
|
Bitesize #1: 5 Reasons Why a Franchise Can Grow Your Cleaning Business
|
Aug 30, 2023 |
|
5 Staff Training Hacks That Grow Your Cleaning Business
|
Aug 28, 2023 |
|
5 Sales Tips To Boost The Growth Of Your Cleaning Business
|
Aug 21, 2023 |
|
How to Sell More Commercial Cleaning Contracts to Grow Your Cleaning Business with the DayPorter Team
|
Aug 07, 2023 |
|
Expert Tips to Accelerate Janitorial Company Growth with Matt Harris at The Growth Lab [REPOST]
|
Jul 17, 2023 |
|
21 Lessons Every Cleaning Business Owner Needs To Know About Growing A Cleaning Business
|
Jul 04, 2023 |
|
How to Build a Data-Driven Cleaning Business with Matt Ricketts, Co-Founder of Better Life Maids | Tech Series Part 3
|
Jun 26, 2023 |
|
Confessions of a Cleaning Business Owner: Start, Scaling and Selling a Cleaning Business
|
Jun 12, 2023 |
|
Expert Tips to Accelerate Janitorial Company Growth with Matt Harris, Chief Consultant at The Growth Lab
|
May 29, 2023 |
|
How to Create a Website that Generates Leads for your Cleaning Business
|
May 22, 2023 |
|
Customer Service Is The Key To Growing Your Cleaning Business with Ilze Whiteman, The Cleaning Coach
|
May 16, 2023 |
|
Why You Need Customer Reviews For Your Cleaning Business (and the Best Way to Get Them)
|
May 08, 2023 |
|
Sales Fundamentals to Scale Your Cleaning Business with Kristy Davies-Shumpter, MD of Zest Consultancy
|
May 01, 2023 |
|
How to Build and Grow the UK's Best Domestic + Commercial Cleaning Business with James Fitzpatrick, MD of AL Scrubz
|
Apr 24, 2023 |
|
How To Provide Fantastic Services For Your Cleaning Business with Rune Sovndahl, Co-Founder + CEO of Fantastic Services | Tech Series Part 2
|
Apr 17, 2023 |
|
Using Tech To Facilitate The Growth Of A £100m Cleaning Business with Avin Rabheru MBE, Founder + CEO of Housekeep | Tech Series Part 1
|
Apr 03, 2023 |
|
How To Improve Your Cleaning Business By 1% EVERY DAY with Samantha Read, Managing Director of APM Cleaning & Repair
|
Mar 27, 2023 |
|
How Focusing On One Service Helps You Systemise and Scale Your Cleaning Business With Louise Trehearn
|
Mar 20, 2023 |
|
5 Tips For Using Relationship Marketing To Grow Your Cleaning Business
|
Mar 13, 2023 |
|
How to Start and Grown an Internet Cleaning Business with Daniel Valverde
|
Feb 27, 2023 |
|
From Zero to Cleaning Entrepreneur: How Starting With Nothing Helped Build One Of The Best Cleaning Businesses in Puerto Rico with Daniel Valverde
|
Feb 20, 2023 |
|
How to Create a Circular Cleaning Economy using Sustainable Cleaning Products with Joe Rose, Managing Director of Purevo + PPG Cleaning Concepts
|
Feb 13, 2023 |
|
Finding Your Niche: How One Questionnaire Launched This Specialist Cleaning Business with Stephen Yates, MD of IT Cleaning
|
Feb 06, 2023 |
|
5 Steps To Successfully Franchising Your Cleaning Business with Terry Croom, Owner of Bay Wash Window Cleaning Service
|
Jan 30, 2023 |
|
How to Hire and Retain the Right Staff for Your Cleaning Business (7 Tips) with Sharon Cowan, CEO of The Cleaning Business Consulting Group
|
Jan 23, 2023 |
|
This is Why You are NOT WINNING New Clients for Your Cleaning Business
|
Jan 16, 2023 |
|
How to Find a Niche and Grow your Cleaning Business using Relationship Marketing with Josh Melton, CEO of Athens Cleaning
|
Jan 09, 2023 |
|
How to Grow your Cleaning Business using Alex Hormozi's $100m Offer Framework | Ep 2
|
Jan 09, 2023 |
|
The Three MOST IMPORTANT Marketing Funnels for Growing a Seven Figure Cleaning Business with Chris Guilfoyle, Managing Director of JCD Cleaning
|
Jan 09, 2023 |
|
Welcome to The Growth Lab Podcast
|
Jan 06, 2023 |