The Customer Wins

By Richard Walker

Listen to a podcast, please open Podcast Republic app. Available on Google Play Store and Apple App Store.

Image by Richard Walker

Category: Entrepreneurship

Open in Apple Podcasts


Open RSS feed


Open Website


Rate for this podcast

Subscribers: 0
Reviews: 0
Episodes: 172

Description

This is The Customer Wins podcast where business leaders discuss their secrets and techniques for helping their customers succeed and in turn grow their company.

Episode Date
Building Brand and Culture for Customer Success With Liz Fritz
May 04, 2026
[Perspective Series] Revolutionizing Rural Healthcare Access With Dr. Kara Hartl
Apr 27, 2026
Powering Seamless Customer Experiences With Shawn Bowen
Apr 20, 2026
[Emerging Tech] The Future of Financial Advice Automation With Eden Ovadia
Apr 14, 2026
Scaling Client Success and Capacity With Dr. Jon Randall
Mar 30, 2026
[Emerging Tech] Turning Online Reviews Into Growth With George Swetlitz
Mar 23, 2026
Why Pressure Is a Privilege With Andy Schwartz
Mar 16, 2026
Rethinking CRM and AI Integration With Adrian Johnstone
Mar 09, 2026
[Emerging Tech] Compounding Institutional Knowledge for Growth With Ian Karnell
Mar 02, 2026
Transforming Customer Experience Through Culture and AI With Katie DeFeo
Feb 23, 2026
How Financial Advisors Can Grow Through Referrals With Bill Cates
Feb 16, 2026
[Emerging Tech Series] Transforming Financial Advisors' Workflows With AI Agents With Chirag Gandhi
Feb 09, 2026
Unlocking Money Wisdom and Intuition With Ellen Rogin
Feb 02, 2026
Unlocking Business Owner Wealth With Jason Early
Jan 26, 2026
Empowering Advisors To Help Clients Live Fearlessly With Dan Zitting
Jan 19, 2026
[Emerging Tech] Protecting Businesses From Privacy Lawsuits With Richart Ruddie
Jan 12, 2026
[Emerging Tech] Eliminating Data Complexity for Growth With Mark Ovaska
Jan 05, 2026
Data Strategies That Transform Advisory Practices With Molly Pierce
Dec 29, 2025
Transforming Client Relationships Through Mindset Assessments With Colleen Bowler
Dec 22, 2025
[Perspective Series] Breaking Bread and Building Trust With Josh DeTar
Dec 15, 2025
Psychology of Money and Better Client Conversations With Brian Portnoy
Dec 08, 2025
How Brand Evangelism Drives Growth in Fintech With Diana Cabrices
Dec 01, 2025
[Perspective Series] Storytelling Secrets to Winning Pitches With Ben Wiener
Nov 24, 2025
[Emerging Tech] Reimagining CRM With AI for Advisors With Thomas Clawson
Nov 17, 2025
How Salesforce Is Transforming Financial Services With Michelle Feinstein
Nov 10, 2025
[Perspective Series] Authentic Connections: The Key to Winning Customers With Greg Bennick
Nov 03, 2025
[Emerging Tech] Simplifying Operations in Wealth Tech With Max Klein
Oct 27, 2025
How Advisor Enablement Drives Client Success With Michael Jeanfreau
Oct 20, 2025
Outsmarting Cybercriminals in Finance With Brian Edelman
Oct 13, 2025
[Perspective Series] Redefining Hiring Transparency With Ty Peck
Oct 06, 2025
Elevating Client Onboarding With AI Agents With Rabih Ramadi
Sep 29, 2025
Cybersecurity Secrets for Financial Services With Paul Osterberg
Sep 22, 2025
Humanizing Wealth Management Success With Shannon Rosic
Sep 15, 2025
Humanizing Your Brand for Real Impact With Joshua B. Lee
Sep 08, 2025
[Perspective Series] From Mom's Kitchen to Millions With Brandon Castaneda
Sep 01, 2025
Four Keys to Customer Experience Success With Richard Walker
Aug 25, 2025
[Perspective Series] Streamlining Franchise Success and Operations With Matt Goebel
Aug 18, 2025
Helping RIAs Scale With Smart Workflow Automation With Jeffrey Rusin
Aug 11, 2025
Building Businesses That Put People First With David Steele
Aug 04, 2025
Unlocking Wealthtech Innovation and Growth With Vickie Lewin
Jul 28, 2025
Revolutionizing Forms Processing With Richard Walker
Jul 21, 2025
[Perspective Series] Scaling With AI, Collaboration, and Team Culture With Tracy Lee
Jul 14, 2025
[AI Series] Revolutionizing Financial Meetings With AI With Parker Ence
Jul 07, 2025
[Perspective Series] Secrets to Retention and Revenue Boosting With Joseph Loria
Jun 30, 2025
Building Client-Centric Portfolios With AI With Cameron Howe
Jun 23, 2025
[AI Series] Transforming Client Services and Advisors' Workflow Using AI With Mark Gilbert
Jun 16, 2025
[Perspective Series] Boosting B2B Relationships and Revenue Through Podcasting With John Corcoran
Jun 09, 2025
[AI Series] Transforming Meeting Management for Financial Advisors With Arnulf Hsu
Jun 02, 2025
Redefining Client Discovery in Finance With Marla Sofer
May 26, 2025
Inside Boutique Wealth Management: Navigating Wealth and Ethics With Joshua D. Rogers
May 19, 2025
[Perspective Series] Creating Clarity Through Processes With Adi Klevit
May 12, 2025
Revolutionizing Tax Advisory With David A. Perez
May 05, 2025
How Advisors Win at Life and Wealth With Donald Morgan
Apr 28, 2025
[AI Series] Revolutionizing Compliance With AI With Larry Shumbres
Apr 21, 2025
Secrets to Scaling SaaS Businesses With Patrick Hannon
Apr 17, 2025
The Future of Investment Management With Ryan Eisenman
Apr 07, 2025
[Perspective Series] Scaling a Franchise With Simplicity With Bennett Maxwell
Mar 31, 2025
[AI Series] How AI Is Transforming Wealth Management With Sindhu Joseph
Mar 24, 2025
[Perspective Series] Unlocking Business Growth: How Fulfillment Drives Success With Nickie Froiland
Mar 17, 2025
[AI Series] How AI Is Transforming Business & Education With Michael Todasco
Mar 10, 2025
Navigating Wealth With Transparency and Trust With Brian Thorp
Mar 03, 2025
[AI Series] Transforming Client Onboarding With AI With Peter Dun
Feb 24, 2025
[Perspective Series] Storytelling Secrets for Business Growth With Kyle Gray
Feb 17, 2025
Empowering Advisors With the Gift of Time With Rich Whalen
Feb 10, 2025
Unlocking Capital Efficiency for Advisors With Andrew J. Evans
Feb 03, 2025
Redefining Financial Guidance in Times of Transition With Rob Sweas
Jan 27, 2025
The Art of Effortless Wealth Recovery With Mike Betz
Jan 20, 2025
Mastering Profit First Method With Rocky Lalvani
Jan 13, 2025
[100th Episode Special] Automating Paperwork Hassles With Cheryl Dillon
Jan 06, 2025
Transforming Advisor Engagement Through AI With Spenser Segal
Dec 30, 2024
[Author Series] Life and Money Alignment Secrets With Dr. Preston Cherry
Dec 23, 2024
Revolutionizing Fintech Sales Strategies With Wim Van Lerberghe
Dec 16, 2024
The Six F Strategy for Success With Brett Gilliland
Dec 09, 2024
Navigating Customer Experience To Unlock Customer Loyalty With Richard Weylman
Dec 02, 2024
Transforming Cybersecurity for Businesses With Matthew Connor
Nov 25, 2024
Revolutionizing Fee Billing Systems for Advisors With Lacey Shrum
Nov 18, 2024
Transforming Financial Advising With Simplicity and Tech With Adam Dell
Nov 11, 2024
How Psychometrics Can Revolutionize Your Workforce With Jason P. Carroll
Nov 04, 2024
[Perspective Series] Strategies for Winning Customers: A Conversation With Peter LePiane
Oct 28, 2024
[AI Series] Tailoring Client Acquisition in Finance With AI With Farbod Nowzad
Oct 21, 2024
Redefining Productivity in Business With Steve Miksta
Oct 14, 2024
Creating Winning Opportunities in Financial Services With Tom Anderson
Oct 07, 2024
Winning the B2B Sales Game Through Specialization With Richard Walton
Sep 30, 2024
[AI Series] Harnessing AI for Strategic Leadership With Geoff Woods
Sep 23, 2024
Maximizing Efficiency With CRM Optimization for RIAs With Kate Guillen
Sep 16, 2024
Harnessing Fractional Workforce for Business Success With Praveen Ghanta
Sep 09, 2024
Creating Financial Health With Abby Morton
Sep 02, 2024
Navigating the Waters of Financial Marketing With Robert Sofia
Aug 26, 2024
Scaling Communities and Operations Excellence for RIAs With Shaun Kapusinski
Aug 19, 2024
Innovating Fiduciary Risk Assessment for Growth With Mark Friedenthal
Aug 12, 2024
[Perspective Series] The Bold Leadership Blueprint With Amy Riley
Aug 05, 2024
The Winning Formula for Customer and Investor Success With Mark Gatto
Jul 29, 2024
[Perspective Series] Embracing Technology To Win in Real Estate With Lauren Schreyer-Merdinger
Jul 22, 2024
[AI Series] Empowering RIAs for Personalized Customer Wins With Cormac Murphy
Jul 15, 2024
[Perspective Series] Exit to Excellence: Guide to Strategic Business Departures With Jerome Myers
Jul 08, 2024
[Perspective Series] The Art of Wonder: Solving Problems Through Magic With Dan Trommater
Jul 01, 2024
[AI Series] The AI Edge: Supercharging Financial Advisors With Denis Konoplev
Jun 24, 2024
Transforming Financial Services With a Customer-First Approach With David Crow
Jun 17, 2024
Leveraging AI and Process for Client Wins With Justin Bolmgren
Jun 10, 2024
CRM Mastery: Empowering Financial Advisors for Success With Stephanie Dannebaum
Jun 03, 2024
Maximizing Efficiency in Client Documentation With Corey Westphal
May 27, 2024
Maximizing Customer Success Through Intelligent Cash Management With Michael Halloran
May 20, 2024
Revolutionizing Advisor-Client Interactions Through AI With Tom Rieman
May 13, 2024
[Perspective Series] Secrets to Winning at Golf and Life With Bobby Steiner
May 06, 2024
Networking Like a Pro: Matt McCoy's Secrets to LinkedIn Success
Apr 29, 2024
Building Resilience for Customer Success with Chrissy Myers
Apr 22, 2024
Jason Mandel's Guide To Tax-Free Growth and Asset Protection
Apr 15, 2024
Emotional Sales Methodology of Empathy and Connection With Sam Wakefield
Apr 08, 2024
Building Fintech Businesses in Data Privacy With Sid Yenamandra
Apr 01, 2024
Unleashing Your Potential as a Breakaway Advisor With Jason Barber
Mar 25, 2024
Streamlining Document Processes With Digital Vaults With Clifton Schaller
Mar 18, 2024
Improving Customer Experience and Growth Through Operations With Jen Goldman
Mar 11, 2024
Gamifying Courses: The Future of Education With Murray Gray
Mar 04, 2024
Becoming an Olympic-Level Leader Through Coaching With Sherry Winn
Feb 26, 2024
[AI Series] AI Note-Taking for Financial Advisors With Daniel Yoo
Feb 19, 2024
Scaling Business Through Community as an RIA With Joe Moss
Feb 12, 2024
[AI Series] Driving Business Success Through Digital Transformation With Eric Bourget
Feb 05, 2024
The Value of Creating Personalized Financial Services Experiences With Valarie Vest
Jan 29, 2024
[AI Series] AI for Wealth Management Marketing With Jonathan Michael
Jan 22, 2024
Harnessing the Power of Online Ratings and Reviews With Whit Lanier
Jan 15, 2024
Embracing Technology for Next-Level Wealth Management With Reed Colley
Jan 08, 2024
Embrace Technology: Gain a Competitive Edge in Wealth Management With Jeff Schwantz
Dec 29, 2023
[AI Series] Streamlining Operations With Cutting-Edge AI Technology With Babu Sivadasan
Dec 22, 2023
Simplifying Business Processes for Financial Advisors With Louis Retief
Dec 18, 2023
Delivering an Experience: A Custom Tailor's Tips With Rocky Chugani
Dec 11, 2023
[AI Series] Building an AI Tool for Financial Compliance With Mamal Amini
Dec 04, 2023
Tips for Wealth Management: An RIA Perspective With Chuck Failla
Nov 27, 2023
[AI Series] Thriving as a Financial Advisor Using AI-Powered Tools With Gabe Rissman
Nov 20, 2023
[AI Series] How To Utilize Work Automation and AI With Alane Boyd
Nov 13, 2023
Navigating Transitions: Expert Tips for Advisors With Ryan Shanks
Nov 06, 2023
Achieving Sustainable Growth as an Agency Owner With Frank Cowell
Oct 30, 2023
Achieve Work-Life Balance With a Household Assistant With Kara McKeage
Oct 23, 2023
Navigating the Angel Investment Landscape as Investors With Ben Pidgeon
Oct 16, 2023
Thriving With Improved Habits: An AI Approach With Mike Jalonen
Oct 09, 2023
World-Class Technical Documentation for Increased Customer Satisfaction With Caity Cronkhite
Oct 02, 2023
Tips for Effectively Helping People As a Financial Advisor
Sep 25, 2023
Using AI To Financially Plan Our Future With Robert Kirk
Sep 18, 2023
Leveraging AI Technology To Provide Holistic Financial Advice With Charlie Clark
Sep 11, 2023
Lessons To Learn From The Food Lawyer With George Salmas
Sep 04, 2023
Smoothly Transitioning to New Firms With Tamara Williams
Aug 28, 2023
How To Simplify the Accounts Receivable Process With Mark Firmin
Aug 21, 2023
Connecting Wealth Management Firms and Solution Providers With Chip Kispert
Aug 14, 2023
Customer Experience Lessons From The Hospitality Industry
Aug 07, 2023
Tips for Addressing Financial Regulatory Compliance Requirements With Parham Nasseri
Jul 31, 2023
Growing Through Active Listening and Good Communication With Mike Row of Future Capital
Jul 24, 2023
Have Confidence in Where You Financially Stand With Shabana Nathoo
Jul 17, 2023
Transforming a Financial Services Firm Through Technology With Geoff Moore of Valmark Financial Group
Jul 10, 2023
Growth Tips for Wealth Management Firms With Aaron Klein of Nitrogen
Jul 03, 2023
The Better and Simpler Way To Scale With Austin Netzley of 2X
Jun 26, 2023
Bridging Personal Purpose and Professional Success With Justin Krane
Jun 19, 2023
How Wealth Management Firms Can Thrive Through Consultancy
Jun 12, 2023
Tips for Driving a Company's Growth With Ashtan Moore of Model B
Jun 05, 2023
The Significance of Community, Collaboration, and Conversations With Thom Singer of ATC
May 29, 2023
How Financial Services Can Thrive Through Digital Transformation With Sanjeev Kumar of Skience
May 22, 2023
Tips for Becoming a Data-Driven Financial Advisor With Jud Mackrill of Milemarker
May 15, 2023
How To Thrive Through Customer Experience With Shelli Taylor of Alamo Drafthouse Cinema
May 08, 2023
Tips for Increasing the Financial Advisors-Clients Engagement With Blake Wood of Lumiant
May 01, 2023
The CRM Experience for Financial Advisors With Rick Williamson of Redtail Technology
Apr 24, 2023
How To Be Customer-Centric
Apr 17, 2023
Financial Planning Reimagined With Adam Holt of Asset-Map
Apr 10, 2023
Simplifying How Financial Advisors Connect With Clients With Derek Notman of Couplr
Apr 03, 2023
How Financial Advisors Can Become Great Business Owners
Mar 27, 2023
Automating and Simplifying the Way Organizations Fill Out Forms With Rick Burgess of Forms Logic
Mar 20, 2023
Listen, Then Deliver the Best Customer Experience
Mar 13, 2023
Care For Your Customers To Serve Them Best
Mar 08, 2023
The Power of Providing Value: Rich Walker's Journey to Success
Mar 01, 2023
How Being High-Tech Leads To Being High-Touch With Customers
Feb 22, 2023
Help Customers Adapt To Change Faster for the Win
Feb 15, 2023
Be More Like Your Customer To Win Your Customer
Feb 08, 2023
How Evolving From Customer To Tech Insider Helps Customers Win
Feb 08, 2023
Helping Customers Win Through More Secure Transactions With Pem Guerry
Feb 08, 2023
Pivoting To Customer Success With Randy Cass of Nest Wealth
Jan 26, 2023