The Syndeo Podcast
By Oliver Lennon
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Category: Technology
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Episodes: 19
Description
The Syndeo Podcast, hosted by Oliver Lennon delves deep into all things Conversational AI with some of the sharpest brains from the most innovative companies in the world of Customer Experience (CX). These are not a series of interviews, but conversations – a regular discourse designed to provoke, educate and enlighten business professionals with insights, learning and guidance on leveraging conversational AI to deliver meaningful CX.
Music by chillmore from Pixabay
| Episode | Date |
|---|---|
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E19: Exploring the AI Revolution in CX: A Conversation with Simon Kriss
|
Sep 25, 2024 |
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E18: AI, Analytics and the Future of Customer Experience with Bruce Pollock
|
Sep 11, 2024 |
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E17: AI for Wellbeing: Insights from Tech Entrepreneur Naomh McElhatton
|
Aug 28, 2024 |
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E16: Navigating AI's Phases of Adoption and its Future Impact with Chris Gillen - Part 2
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Aug 14, 2024 |
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E15: Enhancing Brand Loyalty and Customer Experience with Chris Gillen - Part 1
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Jul 31, 2024 |
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E14: Revolutionising CX and EX: A Conversation with Karin Aalberts, Orange Business
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Jul 17, 2024 |
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E13: Transforming Customer Experience with AI: Insights from Alok Kulkarni
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Jul 03, 2024 |
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E12: CX Past, Present and Future: A Conversation with Paula Kennedy Garcia
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Jun 19, 2024 |
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E11: Conversational AI: Transformations and Challenges with Marina Ashurkina
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Jan 10, 2024 |
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E10: Exploring Conversational AI’s evolution and impact: A conversation with expert Mike McTear
|
Dec 06, 2023 |
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E9: The impact of Generative AI in customer service: a Google perspective with John Lush
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Sep 19, 2023 |
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E8: Crafting conversations: a deep dive into Conversational design with Nat Walker, Vodafone
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Aug 15, 2023 |
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E7: The Next Six Weeks, Six Months and Six Years: Exploring Large Language Models (LLMs) with Verint Experts
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Jul 20, 2023 |
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E6: The AI Awakening: LLMs, Conversational AI, and Exploring the Frontiers of Co-Bots with Evan Kirstel
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Jun 20, 2023 |
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E5: The Engagement Capacity Gap and leveraging Conversational AI and LLMs for improved CX with Matt Pyke
|
May 30, 2023 |
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E4: Applying Conversational AI in the world of sales. And the maze of related technologies
|
May 02, 2023 |
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E3: Applying the theory of Marginal Gains in the new world of Conversational AI with Dave Tainton
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Apr 04, 2023 |
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E2: Evolution of self-service from IVR to Conversational AI with Daniel Hong
|
Feb 24, 2023 |
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E1: Technology innovation in the CCaaS space with Merijn te Booij
|
Feb 24, 2023 |