Retail Disrupted
By Natalie Berg
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Episodes: 102
Description
Disrupt or be disrupted - that's the reality for retailers today.
Hosted by leading retail analyst Natalie Berg, Retail Disrupted™ is a weekly podcast exploring the trends, technology, and innovations transforming the retail world. Each episode, Natalie and her guests discuss the forces shaping consumer behavior and share strategies for retailers to thrive in a constantly changing landscape.
Join industry leaders and disruptors as we dive into the future of shopping - from tech-driven experiences and reimagined stores, to AI, sustainability, and beyond. Practical insights, sharp analysis, and big-picture thinking will help you navigate the evolving retail sector with confidence.
Retail Disrupted™ is based in London and designed for a global audience. More at retaildisrupted.com.
| Episode | Date |
|---|---|
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The Climate Impact of Rice: Fergus O'Sullivan on Nice Rice's Sustainable Mission
|
Dec 09, 2025 |
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How Elf on the Shelf Became a Global Holiday Phenomenon
|
Dec 02, 2025 |
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Unified Commerce, POS Reinvented & 2026 Retail Tech Trends with Manhattan Associates
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Nov 25, 2025 |
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Inside Argos' Digital & AI Evolution With Marketing Director Heni Hazbay
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Nov 17, 2025 |
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Why Clothes Don't Fit - And How Julia Reynolds is Using AI to Fix Fashion
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Nov 12, 2025 |
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Has Customer Service Become Too Automated? Peter Cross on How Retailers Can Fix It
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Nov 05, 2025 |
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The 2 Trillion Dollar Retail Revolution: Inside Whatnot and the Rise of Live Shopping
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Oct 29, 2025 |
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The Future of Retail: How Ariel Haroush and Future Stores Are Redefining Physical Retail
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Oct 22, 2025 |
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How TikTok Is Powering the Era of Discovery Commerce
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Oct 15, 2025 |
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AI, Agility & the Future of Retail: Key Takeaways from Manhattan Exchange
|
Oct 08, 2025 |
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M&S, Ebay & Reskinned on Resale, Circular Fashion & the Future of Retail
|
Oct 01, 2025 |
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Amazon Fresh UK Stores Closing: What Went Wrong & What's Next for Grocery
|
Sep 26, 2025 |
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Not Just Background Noise: Ola Sars on How Music Drives Sales and Shapes Retail
|
Sep 18, 2025 |
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Menopause & Retail: Heather Jackson on Meeting the Needs of 1 Billion Women
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Sep 09, 2025 |
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Retail Reimagined: Matalan and Toshiba Global Commerce Solutions
|
Sep 04, 2025 |
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How Disruptive Thinking Shaped Holland & Barrett's First Experience Store
|
Jul 30, 2025 |
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The Future of Grocery Retail
|
Jul 17, 2025 |
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From Instacart to Highstock - an eBay for Discount Inventory
|
Jul 14, 2025 |
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London Tech Week: Supply Chain Resilience with Tesco, Unilever, DHL
|
Jul 09, 2025 |
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Whistl: Why Fulfilment is the Backbone of E-commerce Success
|
Jul 03, 2025 |
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From Skype to Starship: Ahti Heinla on Autonomous Delivery
|
Jul 01, 2025 |
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Automating the Art of Negotiation: How Nibble Lets Online Shoppers Haggle For Lower Prices
|
Jun 23, 2025 |
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The AI Value Playbook
|
Jun 18, 2025 |
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Amazon Prime VP Jamil Ghani: "Prime is Not A Loyalty Program"
|
Jun 11, 2025 |
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Nadine Merabi: 800% Growth Was the Worst Thing That Ever Happened
|
Jun 02, 2025 |
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Pacsun CEO: "We've Sold 200,000 Pairs of Jeans on TikTok"
|
May 27, 2025 |
|
Not a One-Trick Pony: Nobody's Child Founder on Becoming More Than a Dress Brand
|
May 22, 2025 |
|
World Retail Congress: What Did We Learn?
|
May 15, 2025 |
|
Delivering the Future: Amazon Leaders on AI, Robotics, Last Mile, and Same-Day Delivery
|
May 07, 2025 |
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Aisle to Algorithm: David's Bridal's New CEO on Retail Transformation
|
Apr 03, 2025 |
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Real-Time Retail: Why Fashion Retailers Need to Embrace AI
|
Apr 01, 2025 |
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Kingfisher's Head of AI on Agentic AI, Visual Search, Chatbots, and Sustainability
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Mar 25, 2025 |
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Sneakers and Scaling with The Sole Supplier Founder
|
Mar 20, 2025 |
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Ebay's Global Fashion GM on Secondhand, Sustainability, and the Say-Do Gap
|
Mar 18, 2025 |
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Jigsaw CEO: Uncertainty And Disruption Is Our New Normal
|
Mar 11, 2025 |
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AllSaints Founder: The World Cannot Afford Fast Fashion
|
Mar 05, 2025 |
|
Every Little (Bit of Innovation) Helps: Chatbots, Digital Twins, Autonomous Stores, and Drones with Tesco
|
Feb 26, 2025 |
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Keep the Customer in the Room: Marketing Insights from Asda and Waitrose
|
Feb 18, 2025 |
|
South African Retail: Lessons from a Former Massmart Exec
|
Feb 12, 2025 |
|
Post-Death Consumerism
|
Feb 06, 2025 |
|
Powering the Pop-Ups
|
Jan 30, 2025 |
|
Resale Revolution with Goodwill CEO Steve Preston
|
Jan 21, 2025 |
|
Co-op's Technology Director on Grocery Retail Transformation
|
Jan 14, 2025 |
|
Social Commerce Lessons From TikTok's Top Candy Seller
|
Jan 09, 2025 |
|
Personalized: Customer Strategy in the Age of AI
|
Dec 16, 2024 |
|
What Retailers Can Learn From the Navy Exchange
|
Dec 10, 2024 |
|
Decarbonising Deliveries
|
Dec 03, 2024 |
|
Marketplaces are the New E-Commerce
|
Nov 26, 2024 |
|
Why Did Amazon Fresh Fail in Germany?
|
Nov 21, 2024 |
|
Digital Transformation Lessons with Primark and Ann Summers
|
Nov 18, 2024 |
|
Amazon Haul, What Makes Vinted Special, Advent Calendar Fever
|
Nov 14, 2024 |
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Perfecting the Price: Tips for a Successful Black Friday
|
Nov 04, 2024 |
|
From Cinnabon to Carvel: How GoTo Foods is Driving Global Growth
|
Oct 28, 2024 |
|
Gen AI Chatbots, Empowering Staff and Sustainability
|
Oct 17, 2024 |
|
Embrace Technology With Heart and Mind
|
Oct 14, 2024 |
|
Faire Game: How Indies Can Level the Playing Field
|
Oct 01, 2024 |
|
Malls, Makeup and Meme Stocks with Gary Kusin
|
Sep 23, 2024 |
|
Amazon Must Disrupt Itself
|
Jul 25, 2024 |
|
Disrupt or Be Disrupted: Natalie Berg on the Future of Retail
|
Jul 22, 2024 |
|
Leaders Leap: Transforming Your Company at the Speed of Disruption
|
Jul 15, 2024 |
|
Pop-Up Retail and Keeping Dept Stores Relevant
|
Jun 28, 2024 |
|
Ikea Roblox, Walmart Drones & AI Update, Pretty Little Thing Charging for Returns
|
Jun 13, 2024 |
|
Perpetual Innovation with ex-Pandora and The Body Shop Boss
|
Jun 05, 2024 |
|
The Retail Leader's Roadmap with Brian Librach
|
May 24, 2024 |
|
The Real Reason Blockbuster Failed
|
May 14, 2024 |
|
It's a Density Game, with Deliveroo's Paul Wilkinson
|
Apr 30, 2024 |
|
Ken Towle on Supermarket Trends, Shrinkflation, International Retail
|
Mar 27, 2024 |
|
Hyper-Localism, Cinemas, High Street Regeneration
|
Mar 14, 2024 |
|
International Women's Day with Dame Zandra Rhodes
|
Mar 05, 2024 |
|
Retail Veteran Nigel Oddy on Treating Shoppers as VIPs
|
Feb 27, 2024 |
|
The Future of Retail with Chris Browne
|
Feb 21, 2024 |
|
TV Dragon Theo Paphitis on Successful Retailing
|
Feb 13, 2024 |
|
N Brown Retail CEO Sarah Welsh on Women in Retail
|
Feb 05, 2024 |
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Helen Dickinson on the BRC's 2024 Retail Manifesto
|
Jan 23, 2024 |
|
Why Currys is Nick Bubb's 2024 Pick
|
Jan 17, 2024 |
|
A Year of Stagnation
|
Jan 12, 2024 |
|
The Shoplifting Epidemic
|
Dec 14, 2023 |
|
Inflation, 'Insperiences', Industry Outlook for 2024
|
Dec 06, 2023 |
|
In Conversation with John Boumphrey, Amazon UK Country Manager
|
Nov 29, 2023 |
|
'Positively Dissatisfied' M&S, Trailblazer Next, Black Friday Predictions
|
Nov 22, 2023 |
|
It's Going To Be A Bumper Black Friday
|
Nov 14, 2023 |
|
AI: The Word of 2023
|
Nov 07, 2023 |
|
Wilko's Revival, Asos' Identity Crisis and Bellwether Next Getting It Right
|
Nov 03, 2023 |
|
Victoria's Secret Is Bringing Sexy Back
|
Oct 20, 2023 |
|
Protecting Pockets Before Planet
|
Oct 11, 2023 |
|
Quick Commerce: Collaborate or Die?
|
Oct 03, 2023 |
|
Next Level Retail with FreedomPay and Worldpay
|
Sep 28, 2023 |
|
Goodbye Free Returns. It's Been Costly.
|
Sep 21, 2023 |
|
Enemy to Frenemy: Amazon & Iceland
|
Sep 13, 2023 |
|
Friction vs. Reward
|
Jul 20, 2023 |
|
Primed to Spend?
|
Jul 12, 2023 |
|
Grocery Greedflation?
|
Jun 29, 2023 |
|
Why Amazon Should Buy Ocado
|
Jun 23, 2023 |
|
Le Chatbot: Carrefour Ups Its Generative AI Game
|
Jun 16, 2023 |
|
Are Loyalty Cards Making Us Less Loyal?
|
Jun 09, 2023 |
|
Will AI Kill the Amazon Star? Bill Gates Thinks So.
|
May 26, 2023 |
|
Bread and Biometrics
|
Mar 28, 2023 |
|
Fast Fashion's Fast Checkout
|
Mar 22, 2023 |
|
What is the Future of Loyalty? How Will ChatGPT Impact Retail? And Why is Barcelona Curtailing Home Deliveries?
|
Mar 16, 2023 |
|
Why Amazon Will Go From Disruptor To Disrupted
|
Mar 07, 2023 |
|
Sephora's Return to Blighty
|
Mar 07, 2023 |
|
Welcome to Retail Disrupted
|
Mar 07, 2023 |