I'm A Car Chick

By Shasta Haddock

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Episodes: 175

Description

I'm A Car Chick podcast is your go-to source for genuine, no-holds-barred conversations in the automotive industry. Hosted by Shasta Haddock—an industry veteran who started as a BDC agent in 2014 and now serves as the BDC Director & COO at Epic BDC—this podcast cuts through the noise to deliver real insights and authentic connections. Whether you're on the dealership floor, behind the scenes in BDC, or supporting the industry as a vendor, you'll find valuable, unfiltered interviews and expert advice to help you thrive. Join us, subscribe, and let's light it up together!

Episode Date
The Technician Crisis: Erin Duke on Auto Lot Impact, Fixed Ops Strategy, and Staying Power
May 03, 2026
Say Goodbye to Canned Responses: Thomas Mancuso on AI Agents, "Jerry," and Personalized Chat | NADA 2026
May 01, 2026
DATA IS UNIVERSAL: Matthias Stoever on Cross-Continental Car Culture & AI Innovation | NADA 2026
Apr 28, 2026
In Charge of the Money: Heidi McMillen on OttoMoto, Versatile Leadership, and Dealer Life | NADA 2026
Apr 24, 2026
Breaking the Glass Ceiling: Ashley Cavazos on Leadership, Empowerment, and Women in Automotive | NADA 2026
Apr 21, 2026
Beyond the Hype: Fred & Lou on Collaboration, The "Solutionary" Mindset, and NADA 2026
Apr 17, 2026
Audit-Ready Assets: Courtney Doll on Inventory Reconciliation, Floor Plan Stress, and CFO Reporting | NADA 2026
Apr 14, 2026
The Intelligent Dealership: Todd Smith on AI Agents, Data Hygiene, and the Future of Auto | NADA 2026
Apr 10, 2026
The Most Recognizable Face in Auto: Michael Cirillo on Alignment, Vendor Stigma, and NADA 2026
Apr 07, 2026
The BDC Red Zone: Matt Raymond on Partnership, Relationship ROI, and Dad Joke Strategy | NADA 2026
Apr 03, 2026
The "Hidden" Profit in your Service Drive: Dimitrius Naylor on Equity, Service-to-Sales, and Strategy | NADA 2026
Mar 31, 2026
Stop Selling, Start Acquiring: Darrell Steed on Used Car Focus & The AI Implementation Gap | NADA 2026
Mar 27, 2026
Facts, Not Feelings: Brooke C. Furniss on Podcast Burnout, Content Strategy, and the 2026 Return | NADA 2026
Mar 24, 2026
Culture is the Core: Bri Newman on Human Capital, HR Innovation, and Women in Automotive | NADA 2026
Mar 20, 2026
Unlimited Inventory: Brad Parker on Private Party Acquisitions & The "Venmo" of Car Sales | NADA 2026
Mar 17, 2026
You’re in Charge, Now What?" Glenn Pasch on Leadership, Team Alignment, and Better Questions | NADA 2026
Mar 13, 2026
The Unfair Advantage: Drew Williams on Branding, Consistency, and the Authenticom Evolution | NADA 2026
Mar 06, 2026
Stop Overpaying: Amberly Allen on Merchant Services, Legal Audits, and Dealer Savings | NADA 2026
Mar 03, 2026
The Future of Consumer Choice: Molly Kristick on Marketing, Digital Evolution, & TrueCar | NADA 2026
Feb 27, 2026
Amazon Data & The "Creepy" Reality of Modern Car Buying: Kelly Ann Sparks-Berger | NADA 2026
Feb 24, 2026
The "Backbone" of Automotive: Jason Tryfon on AI, Data Hygiene, and Doubling Growth | NADA 2026
Feb 20, 2026
"I’m Pissed" – NADA’s Mike Stanton & Steve Cottrell on the War for the Dealer Model | NADA 2026
Feb 17, 2026
Are you listening to the voice of the customer? ft. Kristin Kolodge of JD Power
Dec 26, 2025
Part 2 - Turning One Video into a Month of Content with Gayle Rogers
Dec 18, 2025
Part 1 - From Local Marketing to Community Impact with Gayle Rogers
Dec 10, 2025
Be the Change: Empowering Women with Purpose featuring Dara Koenig
Nov 18, 2025
Quick Message from Shasta
Nov 06, 2025
From Investor to President: Following the Journey of Tekmetric's Lauren Langston
Oct 10, 2025
Part 2 - Resilience, Recovery & Leadership Lessons from Hurricane Katrina with Tracey Fields
Oct 03, 2025
Part 1 - Redefining Customer Experience with Tracey Fields
Sep 26, 2025
Selling Cars on Social Media in 2025 ft. Stephanie Bristow
Sep 12, 2025
Make the Move: How Vivian Liu Is Driving Change in Automotive
Sep 05, 2025
WIA 2025: What Blew Us Away and What's Next
Sep 01, 2025
Pass It On: Empowering Women & Shaping the Future of Automotive
Aug 29, 2025
The Power of Mentorship & Networking in Automotive 🚗🤝 | Jennifer at WIA Conference
Aug 26, 2025
Breaking Free: How Robin Wilson Went from Cult Member to CEO 🚨➡️🚀
Aug 24, 2025
Mentorship, Leadership & Longevity: Lori Berkson on Thriving in Automotive
Aug 19, 2025
🌟 Your Path Doesn’t Have to Be Straight: Erin Zaborac on Building a Career That Fits Your Life
Aug 14, 2025
🚀 Smashing the Mold: Dr. Alison Burnham on Succeeding as a Woman in Automotive Tech
Aug 11, 2025
🔍 More Than a Mood Board: How Pinterest Shapes the Car Buyer Journey with Allison McConeghy
Aug 09, 2025
The Power of Talking Money: Stephanie Wedgeworth on Pay Gaps & Leading Loudly
Aug 07, 2025
Why Mentorship at Conferences Changes Everything with Stacy Cassio
Aug 06, 2025
🌟 Building the Next Gen: Sydney Rizo on Owning Your Space in the Car Biz
Aug 01, 2025
💥 From Comedian to Coach: Shereen Thor on Humor, Power & Leading Like You Mean It
Jul 29, 2025
🔥 Story-Driven Leadership Aleya Harris on Moving People & Driving Results
Jul 24, 2025
🌐 From Connections to Careers: Lizz Callaway on Networking Your Way to New Opportunities
Jul 20, 2025
No Experience. No Connections. Just Grit. 💪 Mandy Deveau’s Auto Industry Journey 🚘
Jul 17, 2025
Mastering the art of Language in Conflict with Dr. Jen Fry: Author, Tech Founder, and TedX Speaker
Jul 08, 2025
Mayce DelValle and Missy Washam Leadership and Influence: The Mpact You Are Making On Others Around You.
Jun 28, 2025
The Power of a Strong Brand with WIA Speaker Jacki Lutz
Jun 20, 2025
Unstoppable Confidence: Meshell Baker’s Formula for Resilience & Success 💥
Jun 10, 2025
The Power of Customer Experience ft. Jaime Zazove Herzberg
Jun 03, 2025
Offering a Product Your Customers Actually Want ft. Lisa Bailey
May 27, 2025
One of the greatest episodes I have ever recorded ft. Erica Bruno
May 22, 2025
Accountability, In Your Face ft. Todd Katcher
May 03, 2025
CMA's Strategy for Never Being Short on Techs ft. Beth Lucchesi
Apr 22, 2025
Solving the Technician Crisis: Leadership, Culture & Retention with Jami Alexander
Apr 16, 2025
The Road to Sold ft. Glenn Pasch
Apr 09, 2025
Conference Playbook: Prepping, Networking & ROI Strategies!
Apr 02, 2025
How Dealerships Can Win with Training & Experience | Darrell Steed LIVE from NADA 2025
Mar 31, 2025
Petra Sherbin-Fox on Dealer Innovation, Partnerships & Growth | LIVE from NADA 2025
Mar 27, 2025
Streaming TV: The Future of Automotive Advertising with Owen Moon
Mar 26, 2025
Building a Logistics Empire: Rachel Blatt on Trust, AI & Growth
Mar 25, 2025
AI, Marketing & Automotive Innovation with Jennifer Sanford
Mar 24, 2025
What Drives Your Team? Ft. Jonathan Dawson
Mar 20, 2025
Paid Media A-Z: Everything you need to know in 2025 ft. Sarah Ciociola
Mar 19, 2025
Keep your Brand Top of Mind ft. Christine Gago
Mar 16, 2025
Off-Site BDC: The Game-Changer Dealers Need Ft. Matt Raymond
Mar 14, 2025
From Vendor to Retail: Automotive Digital Strategies with Lisa Gener
Mar 14, 2025
Women Driving Change in Auto Service Ft. Kate Bierowski
Mar 11, 2025
Transforming Parts Management & Marketing Ft. Kaylee Felio
Mar 09, 2025
From Sales Leader to Client Success Expert Ft. Courtney Paschal
Mar 08, 2025
The Future of AI in Automotive with BLink AI Ft. Dave Perry and Ashleigh Norton
Mar 07, 2025
Inside Zeigler Auto Group: Leadership, Growth & The Power of Podcasting with Sam D’Arc
Mar 04, 2025
From Dealer to Marketing Powerhouse! | Kendra Brown, The Dream Team Media Co.
Mar 03, 2025
Car Dealers: Meet Your New Best Friend in Agile Auto with JR Toothman and Scott Simons
Feb 28, 2025
Every Dealership Needs This Product Ft. Matthew Davis, CMO at TradePending
Feb 25, 2025
Is Your Money Spent at the Dealership Earning You Rewards? With Jacob Zachs, Founder of Fasten
Feb 21, 2025
Why Vincue Is on Every Dealer’s Radar! | Angela Rizzo on Innovation & What’s Next
Feb 18, 2025
Revolutionizing Insurance Verification! | Modives’ Scott Trainor & Justin Silver on Check MyDriver
Feb 17, 2025
From Super Bowl Champ to Auto Industry Leader! | Frank Zombo on AHX, B2B, & Sales Success
Feb 15, 2025
Owning Your Data & Building Stronger Dealerships | Kyra Miller on NADA Vault & Fixed Ops Success
Feb 12, 2025
From Anonymous to Industry Leader: Car Dealership Guy’s Big Year! | Yossi Levi on NADA, Growth & 2025
Feb 09, 2025
Scale or Exit? The Future of Car Dealerships in 2025 | Glenn Lundy on Growth, Data & Survival
Feb 06, 2025
The Power of Clean Data in Automotive | Stephen Cottrell & Mike Stanton | NADA Vault & Industry Resilience
Feb 03, 2025
2024 Kicked My Ass ft. Mike Dorazio
Jan 22, 2025
Is your data doing you dirty?! Ft. Sleiman Serhan
Jan 21, 2025
How To Be Street Smarts About Acquisition ft. Darrell Steed
Dec 25, 2024
Crowning Achievement: How To Drive Community and Business Excellence Ft. Erielle Gabay
Dec 18, 2024
The App That Is Changing The Game In Automotive
Dec 13, 2024
Drive Up To 30% More Revenue To Your Service Department ft. Kendra Southern
Dec 09, 2024
TEDx Special Ft. Justin Atherton
Nov 19, 2024
TEDx Special Ft. Kaylee Jewert
Nov 15, 2024
Be a SOB ft. Kerri Wise
Nov 12, 2024
The Higher You Rise, The More Doors You Open For The Ladies Behind You ft. Becky Squyres
Oct 10, 2024
Used Car Week 2024 ft. Dana Nusbaum
Oct 08, 2024
The Dealership Accountability System ft. Kim Baker
Sep 27, 2024
The CRM Queen ft. Stacey Ellison
Sep 20, 2024
Breaking The Mold of Mediocrity Ft. Joe Cala
Sep 13, 2024
Trinity's Journey: Navigating Medical Challenges, Dreams, and Resilience
Sep 10, 2024
Shattering Glass Ceilings ft. Brooklynne Morse
Sep 07, 2024
Outsourcing vs. In House BDC: The Great Debate
Sep 03, 2024
Back To The Basics Of Leadership: Own Your Own Growth ft. Fleming Ford
Aug 31, 2024
A Better Way to Refer and Get Referrals
Aug 27, 2024
You Get What You Put In ft. Cindy Zieba
Aug 23, 2024
It's All My Fault ft. Traci Shepard
Aug 20, 2024
Balancing Act ft. Terin Garrett on Motherhood, Customer Loyalty, and Empowering Credit-Challenged Customers
Aug 16, 2024
Relationships Breed Loyalty ft. Karen Wheeler
Aug 16, 2024
BDC, Ai, Internet Sales, and What You Should Be Doing Differently ft. Nick Cerame
Aug 14, 2024
Resilience and Innovation ft. Amberly Allen on Single Motherhood, Entrepreneurship, and Saving Dealerships Millions
Aug 09, 2024
Level Up Your Sales IQ ft. Joe Ingram
Aug 02, 2024
Innovating BDC with Durran Cage: AI, Training, and By Appointment Only
Jul 30, 2024
Outwork Everybody Else ft. Dan Moore
Jul 27, 2024
If You’re Not Using AI, You’re 10 Years In The Past ft. Aaron Sheeks
Jul 24, 2024
LIVE FROM WOMEN IN AUTOMOTIVE with Tara Rego
Jul 23, 2024
Put Your Aces In Their Places Ft. Maria Maleki
Jul 19, 2024
LIVE FROM WOMEN IN AUTOMOTIVE With Bobbie Herron
Jul 16, 2024
Bad Performance: Are you coaching it or allowing it? Ft. Frank J. Lopes
Jul 12, 2024
LIVE FROM WOMEN IN AUTOMOTIVE with Martha Rader
Jul 09, 2024
LIVE FROM WOMEN IN AUTOMOTIVE with Tianna Mick
Jul 04, 2024
LIVE FROM WOMEN IN AUTOMOTIVE with Audrey McKinley
Jul 04, 2024
When the Lights Go Out
Jun 29, 2024
Live From Women In Automotive With 13 Year-Old Kaylee Jewert
Jun 27, 2024
LIVE FROM WOMEN IN AUTOMOTIVE ft. Jake Stacey
Jun 26, 2024
LIVE FROM WOMEN IN AUTOMOTIVE Ft. Eliana Raggio
Jun 20, 2024
LIVE FROM WOMEN IN AUTOMOTIVE ft. Crystella McIvor
Jun 13, 2024
LIVE FROM WOMEN IN AUTOMOTIVE ft. Kate Bierowski
Jun 06, 2024
LIVE FROM WOMEN IN AUTOMOTIVE ft. Jenna Smith and the NWU Girls
Jun 01, 2024
LIVE FROM WOMEN IN AUTOMOTIVE Ft. Carla Cosenzi
May 30, 2024
LIVE FROM WOMEN IN AUTOMOTIVE Ft. Candice Lowe
May 24, 2024
Get Rid Of Your Website Chat Ft. Joey Little
May 09, 2024
Build & Leverage your Network Ft. Kathy Gilbert
May 03, 2024
Dealer Knows Summer Camp & Women In Automotive Conference ft. Joe Webb
Apr 25, 2024
Growing Teams & Developing People Ft. Allie Peters
Apr 19, 2024
Your Brand is Your Power ft. Katie Jackson-Richter
Apr 15, 2024
The Chicks And Their Momager Discuss 1 Year Of The Show!
Apr 06, 2024
Go Be Great ft. Danelle Delgado
Apr 01, 2024
Meet Brooke Guy: The DP and GM that never wanted to be in the Car Business
Mar 18, 2024
Skirt Down and Foot on the Gas ft. Crissy "The Car Fairy" Burton
Mar 12, 2024
Ashley Negron: Overcoming And Choosing Gratitude
Mar 02, 2024
Driven By Love Ft. The Auto Couple, Jenna and Casey Smith
Feb 14, 2024
Have The Heart Of A Servant ft Angela Rizzo
Feb 10, 2024
Big Changes in Fixed Ops ft Owen Moon
Feb 02, 2024
It's A Numbers Game ft Matt Raymond
Jan 29, 2024
What does Championing Change mean to you? ft Veronica Dunford
Jan 20, 2024
Results Guaranteed or Your Money Back ft Anthony Alagona
Jan 13, 2024
Get Off Your Ass, Get Your Head In The Game ft. David Lowitz
Jan 05, 2024
Brewing Positivity and High-Energy Solutions in the Automotive Industry ft. Fred Lennartz & Lou Ramirez
Dec 19, 2023
Don Brady: Veterans Special
Dec 07, 2023
LIVE with Jasen Rice from Used Car Week in Scottsdale, AZ
Nov 27, 2023
Processes Don't Fail, People Fail The Process ft. Adam Marburger
Oct 13, 2023
Chicks in Charge: Facts, Not Feelings Edtion ft. Brooke Furniss
Oct 11, 2023
Nashville, Ai, Chewbacca, and Big Sexy Hair ft. Steve Roessler
Oct 09, 2023
Generations of Excellence: Past, Present and Future ft. Liza Myers Borches
Oct 04, 2023
Creating a Culture that's "Not Like the Other Guys" ft. Ashlee Church
Aug 23, 2023
Communicate your marketing with your team ft. Ashley Lopez Cavazos
Aug 20, 2023
Helping the Independent Dealers ft. Corey Means
Aug 20, 2023
Glenn Lundy - What You Say MATTERS
Aug 11, 2023
Manage the Data and Coach your People ft. Shawn Armorer
Aug 09, 2023
Breaking The Automotive Industry Mold ft. Ariana Garcia
Aug 04, 2023
The Importance of Giving Back to Your Community ft. Courtney Paschal
Jul 17, 2023
Automotive AI: Enhancing or Replacing your BDC? Ft. Jarrod Kilway
Jul 07, 2023
BDC - Mentality, Respect, Appreciation ft. Martha Alvarado
Jun 28, 2023
Car Guy Coffee ft. The Chicks in Charge @ NIADA
Jun 27, 2023
Protecting the Women in your Dealership ft. Petra Sherbin
Jun 15, 2023
Transform your Mindset of the Car Business ft. Bobbie Herron
Jun 08, 2023
Episode 9: The Power Of Manifestation And Collaboration Ft. Robin Wilson
Jun 05, 2023
Episode 8: Chicks in Charge Triple Threat ft. Kaylee Felio
May 24, 2023
Episode 7: The Great BDC Debate ft. Stan Sher
May 17, 2023
Episode 6: The Importance of Leadership Ft. Roy Davila
May 14, 2023
Men Aren't The Problem Ft. Katie Mares
May 03, 2023
Episode 4: The Importance of Social Media to your Business
Apr 30, 2023
Episode 3: Interview with Scott Trainor
Apr 19, 2023
Bi-Weekly Car Payments ft. Laura Berman - IN STUDIO!
Apr 13, 2023
BDC Processes - Our Very First Episode!
Apr 11, 2023