Listen to a podcast, please open Podcast Republic app. Available on Google Play Store and Apple App Store.
What’s the secret to creating loyal customer relationships that last?
Customer Friendship™ Conversations by Dixa brings you the latest trends, tools and insights for delivering customer service ‘as it’s meant to be’. In each episode, host Ciaran Nolan sits down with a customer service ‘hero’ revealing their story and tips for building long-lasting bonds with their customers. If you’re a business owner, a customer service pro, or just someone who’s curious about the world of customer experience you’re in the right place.
Why not join in the conversation and become part of the Customer Friendship™ community today?
Visit Dixa.com to learn more.
Episode | Date |
---|---|
The Biggest Customer Experience Secrets We Learned in 2023 & How AI Will Shape the Future
|
Jan 17, 2024 |
Why Quality Is Everything with Customer Experience, with Phillip Sønderskov of HiFi Klubben
|
Dec 20, 2023 |
How to Improve Your Customer Friendships by Working Smarter, Not Harder, with Lauren Klarskov of momkind
|
Nov 15, 2023 |
Why Your Company Should Prioritize Simplicity Over Everything Else, with WSJ Bestseller Matt Dixon
|
Oct 18, 2023 |
The Best Way to Live Up to Your Brand's High Standards Long-term, with Becky Hickey of Oliver Bonas
|
Sep 20, 2023 |
Why You Absolutely Have to Celebrate the Customer Service Wins, with Benedikt Peine of celebrate company
|
Aug 16, 2023 |
Making Feline Customer Friendships, with Luke Bishop of KatKin
|
Jul 19, 2023 |
A More Intimate Type of Customer Friendship, with Cherina Røsand of Sinful
|
Jun 28, 2023 |
ChatGPT Is Coming For Your Customer Service Job
|
Jun 07, 2023 |
Keeping the Technical Simple with Cristina Martinez of Whisker
|
May 17, 2023 |
Finding the Customer Friendships You Didn't Know You Had, with Kasper Tvernø Hartvigsen of Hobbii
|
Apr 26, 2023 |
Never Let Perfect Get in the Way of Better, with Harriet Treadwell of Butternut Box
|
Apr 12, 2023 |
Trailer: Customer Friendship™ Conversations
|
Apr 10, 2023 |