Funeral Service Insider: The Podcast
By Tony Russo
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Episodes: 131
Description
Kates-Boylston Publications has been covering death care for more than a century. Funeral Service Insider brings that institutional knowledge to bear on current events with the aim of helping funeral service professionals better understand the present and plan for the future.
| Episode | Date |
|---|---|
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Funeral Industry News: Fraud Old and New, a Funding Milesone, Southern Terramation, and More
|
May 23, 2025 |
|
Brief Introduction: Brent Thorson on Making Cremation Services Known in Your Community
|
May 21, 2025 |
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Grief Support: Sharon Verbeten on Helping Kids Process Loss
|
May 19, 2025 |
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Matthews Buys Dodge, SCI Eyes Growth, and Transparency Pressures Mount
|
May 16, 2025 |
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Brief Introduction: Cole Waybright on Maximizing Efficiency with Integrated Technology
|
May 14, 2025 |
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Earnings Reports, Preneed Events, and Innovative Technology in Funeral Care
|
May 09, 2025 |
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End-of-Life Care: Alexandra Mosca's Dual Role in Death and Storytelling
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May 05, 2025 |
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Funeral Home Salaries, Tech Investments Rise and a Historic Loss
|
Apr 25, 2025 |
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Discipline, Data, and Small Wins: Greg Norris on Building a Strong Preneed Sales Pipeline
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Apr 22, 2025 |
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Continuing Education: Cultural Competency in Funeral Service with Joél Maldonado
|
Apr 21, 2025 |
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Inclusive Care, Emerging Trends, and Industry Oversight
|
Apr 18, 2025 |
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Brief Introduction: Kevin McKay on Cremation Recycling Options
|
Apr 16, 2025 |
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Breaking Stereotypes, Stepping up, AI Memorials, and More
|
Apr 11, 2025 |
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Professional Development: Ryan Reyes on Making Genuine Connections
|
Apr 07, 2025 |
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'Award Season,' Colorado Death Certificate Rules, and a Look at Perception
|
Apr 04, 2025 |
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Brief Introduction: Wendy Wiener on Cremation Pitfalls and Taking Your Time
|
Apr 02, 2025 |
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Lechner resigns, Bio-Response Gets Cash, Vertical green Burial and More
|
Mar 28, 2025 |
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Brief Introduction: Damon Wenig on the Shift from Customer Service to Memorable Customer Experience
|
Mar 26, 2025 |
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Navigating Mortuary School: Calvin Amato on Lifelong Learning
|
Mar 24, 2025 |
|
Professional Development Resources, Human Composting Ads, and Memorialization
|
Mar 21, 2025 |
|
Brief Introduction: Stephanie Castignier Dunn on the Coming Wave of Business Transitions
|
Mar 19, 2025 |
|
A Failed Sale, NOR for Georgia, and Returning Unclaimed Remains
|
Mar 14, 2025 |
|
Brief Introduction: Mitch Smith on Technology, Trust, and the Next Generation
|
Mar 12, 2025 |
|
Green Burial: Exploring Shifting Consumer Preferences with Tanya Marsh
|
Mar 10, 2025 |
|
Succession Planning, Preneed Profits, and Alternative Disposition
|
Mar 07, 2025 |
|
Brief Introduction: Tyler Anderson on Winning More Families in an Ever-Changing Market
|
Mar 06, 2025 |
|
Brief Introduction: A.J. Orlikoff, Interim President of Historic Congressional Cemetery
|
Feb 26, 2025 |
|
Funeral Tech: Greg Grabowski on Revolutionizing Hospice Collaboration
|
Feb 24, 2025 |
|
Proxy Results, Updated Mail Rules, and Conservation Cemeteries
|
Feb 21, 2025 |
|
Brief Introduction: Kim Zavrotny, Funeral Professionals Peer Support Program Director (USA)
|
Feb 19, 2025 |
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SCI Earnings, Outdated Funeral Laws, and Celebrating Legacy and Heroism
|
Feb 14, 2025 |
|
Brief Introduction: Madeline Lyles of After Life Mortuary Services
|
Feb 12, 2025 |
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Professional Development: How to Love Your Cemetery with Tom Nondorf
|
Feb 10, 2025 |
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Lightning at Matthews, a Funeral Board Shakeup and a Cuban Hearse Upgrade
|
Feb 07, 2025 |
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Brief Introduction: Lacyn Barton, Manager of Funeral Revenue and Merchandising at Service Corporation International
|
Feb 05, 2025 |
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Carriage’s Wins, M&A Prognosticating, Bad AI, and Inclusivity Worries
|
Feb 02, 2025 |
|
Cremation Troubles, Corrections, and a New Preneed Column
|
Jan 31, 2025 |
|
Brief Introduction: Tanya Scotece, Program Coordinator of Funeral Service Education at Miami Dade College
|
Jan 29, 2025 |
|
Financial Advice: Navigating Credit Card Fees with Jim Luff
|
Jan 27, 2025 |
|
Tariff Worries, NOR in Utah, and the Matthews Mudslinging Continues
|
Jan 24, 2025 |
|
Brief Introduction: Katie Hill of Mortuary Lift Company
|
Jan 22, 2025 |
|
Fraud in South Carolina, Fights in Indiana, and a Restructuring in Pennsylvania
|
Jan 17, 2025 |
|
Brief Introduction: Kahlen Knapik of National Mortuary Shipping and Cremation
|
Jan 15, 2025 |
|
2025 Year in Review Part Two
|
Jan 13, 2025 |
|
Matthews, SCI, Thacker, and a big week for M&A
|
Jan 10, 2025 |
|
Next Steps in Death-Care Journalism: KB Publisher Sofia Goller on Establishing an Advisory Board
|
Jan 08, 2025 |
|
2025 Year in Review Part One
|
Jan 06, 2025 |
|
Ways to Remember Carter, 90-Year-Old Collects Unclaimed Remains, and More
|
Jan 03, 2025 |
|
Event Centers, Barington Announcement, and More on FTC
|
Dec 20, 2024 |
|
Christmas Breakdown: A Kates-Boylston Holiday Story
|
Dec 18, 2024 |
|
End-of-Life Care: Beyond the Conventional with Funeral Director Angela Woosley
|
Dec 16, 2024 |
|
ICYMI Matthews Activist, Park Lawn in Illinois, Casket Thief Sentenced and More
|
Dec 13, 2024 |
|
Crematory Shutdown, KB Advisory Board, and so Much More
|
Dec 06, 2024 |
|
Funeral Director of the Year: A conversation with Jennifer Lindell-Roys
|
Dec 02, 2024 |
|
Preneed Sales: Retaining Talent with Wanda Sizemore
|
Nov 26, 2024 |
|
FTC Report, Matthews Preview, and more
|
Nov 22, 2024 |
|
Mitigating Risk: Protecting Cemeteries, Workers, and Families with Brownyard Group's Domenic Antinucci
|
Nov 18, 2024 |
|
Dual Licensure, Innovation Recap, Natural Burial, and More
|
Nov 15, 2024 |
|
Deeper into Earnings, Veteran Headstones, and Body Tracking
|
Nov 08, 2024 |
|
Green Light on Green Burials with Darren Crouch
|
Nov 06, 2024 |
|
Professional Development: On-Site Training Benefits with ‘Mortuary Mary Poppins’ Jennifer Lares
|
Nov 04, 2024 |
|
Earnings for SCI and Carriage, Changes at Tribute, and more
|
Nov 01, 2024 |
|
The Evolution of Talent Recruitment with Barcley Cadet
|
Oct 30, 2024 |
|
Funeral Industry News: Titan Plush Casket Doll, Unclaimed Remains, and M&A
|
Oct 25, 2024 |
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Green Burial: Creating Conservation Cemeteries with Peter Quakenbush
|
Oct 21, 2024 |
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Precoa Acquisition, Triple Threat Funeral Director, and more
|
Oct 18, 2024 |
|
Culture: Your Business’s Ultimate Superpower with Melissa Posey Loose and Kenn Peterson
|
Oct 16, 2024 |
|
People in Funeral Service, Industry News, Advances in Funeral Innovations, and more
|
Oct 11, 2024 |
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Immersive Technologies and the Funeral Industry with Austin Anderson
|
Oct 09, 2024 |
|
Deathcare Proud at NFDA 2024
|
Oct 07, 2024 |
|
Better Place, Preneed Partnerships, and NOR Breakouts
|
Oct 04, 2024 |
|
Discovering Key Motivators for Preneed Planning: Insights and Strategies from Greg Norris
|
Sep 30, 2024 |
|
Inclusivity in Death Care: Jennifer Wright-Berryman on Serving the LGBTQIA+ Community
|
Sep 23, 2024 |
|
Big Transition Opportunities, Crematory Ups and Downs, and More
|
Sep 20, 2024 |
|
What If You Ran Your Website Like You Run Your Funeral Home? An Omnichannel Approach with Tyler Anderson
|
Sep 18, 2024 |
|
Succession Challenges and the New Wave of Startups
|
Sep 13, 2024 |
|
Turning Challenges into Opportunities: Digital Marketing for Funeral Homes Amid Low Death Rates
|
Sep 11, 2024 |
|
Navigating Mortuary School: Jennifer Floyd on Running the San Antonio College Mortuary
|
Sep 09, 2024 |
|
Acquisitions by Foundation Partners and Batesville, N.Y. Mass Burials and more
|
Sep 06, 2024 |
|
Closures, Legalization, and Regulatory Compliance
|
Aug 30, 2024 |
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Navigating Mortuary School: Real-World Tips for Future Funeral Directors
|
Aug 26, 2024 |
|
Legal Challenges, Historic Openings, and Cemetery Innovations
|
Aug 23, 2024 |
|
A Conversation with New NFD&MA President Shawn'te Harvell
|
Aug 12, 2024 |
|
Fingerprint Class Action, Colorado Body Donation Rules, and Other News from Around Funeral Service
|
Aug 09, 2024 |
|
Earnings Reports, NOR Company Opens in Nevada, Unclaimed UK Remains and More
|
Aug 02, 2024 |
|
Professional Development: Multigenerational Wisdom and Bridging the Gap with Sanchez Burns Turner
|
Jul 29, 2024 |
|
Matthews Dividend, Event Centers, and other news from around Funeral Service
|
Jul 26, 2024 |
|
Licensure Questions, M&A, Promotions, and More
|
Jul 19, 2024 |
|
End-of-Life Care: Education and Collaboration in the Funeral Industry with Christa Ovenell
|
Jul 15, 2024 |
|
More Partnerships, PA Gas Problems, and Legacy Obituary Changes
|
Jul 12, 2024 |
|
Professional Development: Bridging Passion and Purpose with Jedd Lapid
|
Jul 01, 2024 |
|
New Decomp Revelations, Death Certificate Controversy, and Tesla Sues Matthews for $1 Billion and more
|
Jun 28, 2024 |
|
Park Lawn Next Steps, Cremation Temps Lowered, Found Remains, and more
|
Jun 21, 2024 |
|
Mortuary School: Beyond Embalming with Faith Haug
|
Jun 17, 2024 |
|
Pride-Friendly Funeral Homes, ‘Chop Shop’ Series, and More Succession Issues
|
Jun 14, 2024 |
|
Park Lawn Goes Private, Mr. Gay GB, Cremation Legislation, and more
|
Jun 07, 2024 |
|
Grief Support: Empowering Grievers with Crystal Webster
|
Jun 03, 2024 |
|
Illinois Tracking Regulation, Contentious Elections and a New Scholarship
|
May 23, 2024 |
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Green Funerals: Ceremonial Caskets as an Environmentally Friendly Alternative with Landon Elder
|
May 20, 2024 |
|
Bad Actors Get Caught: Funeral Industry News from FSI
|
May 17, 2024 |
|
Funeral Service News: Carriage Earnings, Mortuary School Insights, and Stupid Is as Stupid Does
|
May 10, 2024 |
|
Grief Support: Children’s Books about Death with Amanda King
|
May 06, 2024 |
|
Funeral Service News: SCI Lawsuit, Earnings Season Begins, N.Y. Funeral Home Woes and Green Cemeteries
|
May 03, 2024 |
|
Funeral Service News: FTC, DOL and the Weekly ICYMI Roundup
|
Apr 26, 2024 |
|
Tech In Funeral Service: Eco-Friendly, "Frictionless" Death Care with Alexis McCurdy
|
Apr 22, 2024 |
|
Funeral Service News: American Cemetery & Cremation Editor Tom Nondorf
|
Apr 08, 2024 |
|
Empowering the Next Generation: Madeline Lyles on Funeral Service Camp for Teens
|
Mar 25, 2024 |
|
Graves: A Cultural History with Allison C. Meier
|
Mar 11, 2024 |
|
Improving Follow-Up, Phone Etiquette, and Lead Generation with Niki Wiedeman
|
Feb 26, 2024 |
|
The Rise of Direct Aquamation with Eric M. Bester
|
Feb 12, 2024 |
|
Recruitment and Retention Insights with Bob Heidlage
|
Jan 29, 2024 |
|
Maximizing Production and Managing Labor Costs with Bill Ford
|
Jan 15, 2024 |
|
Year in Review with Death-Care Reporter Stan Goldstein
|
Jan 01, 2024 |
|
Funeral Planning Software with Effie Anolik
|
Dec 18, 2023 |
|
Funeral Director of the Year: A Conversation with Patricia Quigley
|
Dec 04, 2023 |
|
Valuing Diversity, Equity and Inclusion in Funeral Service with Tori Dixon
|
Nov 20, 2023 |
|
Saving Michigan Preneed: A Conversation with Jon O’Hara
|
Nov 06, 2023 |
|
Solving the Mystery of Unclaimed Remains with Jo Ciavaglia
|
Oct 23, 2023 |
|
Hospice and Funeral Home Relationships: A Deep Dive with Greg Grabowski
|
Oct 09, 2023 |
|
Creating a Unified Personal and Business Brand with Dr. Camelia L. Clarke
|
Sep 25, 2023 |
|
The Silent Struggle: Battling Burnout with Mike Dixon
|
Sep 11, 2023 |
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The Power of Earned Media: Danielle Burmeister on Expanding Your Reach and Reputation
|
Aug 28, 2023 |
|
Doak Morasco on Navigating Climate Change in Cemetery Landscapes
|
Aug 14, 2023 |
|
Taelor Johnson on Implementing Green Funerals
|
Jul 31, 2023 |
|
Barbara Kemmis on NIMBYs and Cremation
|
Jul 17, 2023 |
|
Derek Maher on Maximizing Space and Memorialization
|
Jul 03, 2023 |
|
Tony Kumming on Acquisitions and Partnerships
|
Jun 19, 2023 |
|
Samuel Perry on Greening Funeral Service
|
Jun 05, 2023 |
|
Jennifer Wright-Berryman on LGBTQ+ Issues for Funeral Directors
|
May 22, 2023 |
|
"Dr. T." Tanya Scotece on Mortuary School
|
May 08, 2023 |
|
Welcome to Funeral Service Insider
|
Apr 24, 2023 |