CX Leadership Talks
By Nienke Bloem CCXP
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Image by Nienke Bloem CCXP
Category: Management
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Episodes: 22
Description
This is THE podcast for you as a Customer Experience Leader. To learn where to spice up your CX leadership. Listen to CX colleague’s, thoughtleaders and of course your host Nienke Bloem. She has educated and spoken with CX Leaders all around the globe, is a Recognized Training provider with the CXPA and knows how to make CX work! Honest, fun and always with a practical twist to help you become an even better CX leader.
| Episode | Date |
|---|---|
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#22 Game On! Spice up your CX Workshops with gamification – and everything you want to know about the Customer Experience Game with Babs Asselbergs
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May 13, 2024 |
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#21 Everything you always wanted to know about the International Customer Experience Awards, with Vuk Vukanovic
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May 06, 2024 |
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#20 Three ways to put System 2 Thinking into practical use for CX Leadership
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Apr 29, 2024 |
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#19 Nine tips for driving impact through Closing the Loop
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Apr 22, 2024 |
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#18 Pioneering CX in pensions: Martijn van den Berg's blueprint for success
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Apr 15, 2024 |
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#17 Crafting CX careers: Trends, traits, and triumphs with Jo van Riemsdijk, CX Recruitment Specialist
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Apr 08, 2024 |
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#16 Navigating the CX landscape: Strategies for successful leaders with CXPA’s CEO Greg Melia, CAE
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Apr 01, 2024 |
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#15 Powering CX with AI: Robbert Dijkstra's insights on leading the change
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Mar 25, 2024 |
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#14 Entrepreneurial CX Leadership: A Conversation with Jeannie Walters
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Mar 18, 2024 |
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#13 Avoid these 5 mistakes in your CX Storytelling journey
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Mar 11, 2024 |
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#12 The CX Visionary: Bill Staikos on Redefining Experience Management
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Feb 26, 2024 |
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#11 The Data-Driven CX Revolution: all Insights for you as a CX leader from Barry Wildhagen
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Feb 19, 2024 |
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#10 Navigating the Year of the Wood Dragon: Education, Growth, and CX Leadership Choices
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Jan 30, 2024 |
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#9 CX Culture Reimagined - Learnings from ’Diamond in the Rough’
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Jan 09, 2024 |
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#8 Elevating Business Impact: The Magic of CX Leadership and Design-Centric Approaches
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Nov 12, 2023 |
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#7 The huge opportunities of Leadership Events for you as a CX professional
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Oct 29, 2023 |
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#6 Ian Golding: The Role of CX Leadership in Today’s World
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Jul 10, 2023 |
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#5 How to make moments EPIC in CX: the best insights from the book ”The Power of Moments”
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Jun 26, 2023 |
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#4 Edwin Koot, Allianz Benelux : Leadership Lessons: Stepping out of Your Comfort Zone for CX Success
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Jun 04, 2023 |
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#3 Seven strategies to boost your CX Leadership Authority and lead with success
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May 24, 2023 |
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#2 Why your customer experience program will fail - fab insights with Aleksandra Pilniak and Friederike Niehoff
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May 16, 2023 |
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#1 The three A’s of CX Leadership - The introduction of the Podcast CX Leadership Talks
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May 16, 2023 |