CVM Stories
By A podcast on Customer Value Management
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Category: Marketing
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Episodes: 41
Description
Calling all Customer Value Managers and those curious about the world of CVM! If you've ever found it challenging to gather information in this field, we've got your back.
CVM Stories features the brightest minds who will share their diverse perspectives on customer base management in Telco and other industries. Together, we explore topics like data analytics, personalization, customer experience, technologies, leadership, and more.
Join us on this journey as we build a community of CVM professionals!
#bigdata #marketing #cvm #customerexperience #analytics #telco
| Episode | Date |
|---|---|
|
🎙️ Defining the Agentic CVM Era
|
Apr 23, 2026 |
|
🎙️Reducing Postpaid Churn Without Ever Giving Discounts
|
Mar 24, 2026 |
|
🎙️The Hidden Power of Transactional Communication in CVM
|
Nov 25, 2025 |
|
🎙️The CVM Trends 2026: Telecom Edition
|
Nov 11, 2025 |
|
🎙️How Strict Government Rules Secretly Drive ARPU Growth
|
Oct 17, 2025 |
|
🎙️From NATO to Telco — Building Enterprise Customer Value That Wins Awards
|
Aug 05, 2025 |
|
🎙️Winning CVM in Fixed Services: From Customer Lifecycle to Data Mart
|
Jul 09, 2025 |
|
🎙️How to Build a Customer-Centric and Profit-Driven Culture
|
Jun 05, 2025 |
|
🎙️Driving Growth through Monetization with Super Apps in Telecom
|
Apr 30, 2025 |
|
🎙️ Turning Sign-ups into Superfans in Seconds – CVM’s Magic in Fintech
|
Mar 25, 2025 |
|
🎙️Building a CVM Growth Machine Beyond Upsell and Retention
|
Mar 25, 2025 |
|
CVM Trends 2025 in Telecom
|
Nov 12, 2024 |
|
🎙️ Inbound Marketing for Unstoppable CVM Growth
|
Nov 07, 2024 |
|
🎙️How Data Management Lessons from the Air Force Helped Grow a Telecom
|
Oct 16, 2024 |
|
🎙️Cutting Churn by 50% – A Strategy of Customer Focus and Team Alignment in B2B CVM
|
Sep 25, 2024 |
|
🎙️Create a High-Impact CVM Team that Delivers More with Less
|
Sep 25, 2024 |
|
🎙️ Breaking the Illusion of the Perfect CVM Marketing Automation Tool
|
Aug 14, 2024 |
|
🎙️ Growing Revenue and Retention in Mobile Apps: Tricks You Need to Know
|
Jul 31, 2024 |
|
🎙️ Achieving 2x CVM Revenue Benchmark with Strategic Management
|
Jul 16, 2024 |
|
🎙️CVMBoK Launch: Empowering Customer Value Managers
|
Jun 11, 2024 |
|
🎙️Emotional Connection The Super Weapon in CVM
|
Jun 06, 2024 |
|
🎙️ What Are the 24 Communication Channels of Customer Value Management?
|
May 02, 2024 |
|
🎙️ Data Points to CVM Success: From Data Chaos to Customer Clarity
|
Apr 17, 2024 |
|
🎙️ Dreaming Big with CVM: Treating the Country as Your Customer
|
Apr 04, 2024 |
|
🎙️ How Telco Data shapes finance, retail, travel and digital businesses
|
Mar 22, 2024 |
|
🎙️ Why Documentation Isn't Dead: Operations Perspective in Telco
|
Mar 06, 2024 |
|
🎙️ What if You Had to Live with Your Customers 24/7 ?
|
Mar 01, 2024 |
|
🎙️ GenAI: Your New Best Friend or Boss?
|
Feb 09, 2024 |
|
🎙️ Turning Data into Gold: How Startups Help to Innovate in Telco
|
Jan 24, 2024 |
|
🎙️ How to Run CVM When Families Live on $2/Day?
|
Jan 10, 2024 |
|
🎙️ Winning Data Analytics with Formula 1 Principles
|
Dec 07, 2023 |
|
🎙️ Navigating Change and Customer Value Management
|
Nov 14, 2023 |
|
🎙️ Adapting Channels for Modern CVM Strategies
|
Oct 26, 2023 |
|
🎙️ How to Drive Successful CVM Projects in Telco?
|
Sep 05, 2023 |
|
🎙️ Navigating Data, Customers and Service Excellence
|
Aug 23, 2023 |
|
🎙️ Retail vs Telecom: Harnessing Customer Data
|
Aug 01, 2023 |
|
🎙️ Driving Customer Engagement with Marketing Automation
|
Jul 11, 2023 |
|
🎙️ Next Best Offer: The Highs, Lows & Secrets of Implementation
|
Jun 27, 2023 |
|
🎙️ CBM role: Reaching KPIs and Overcoming Challenges
|
Jun 06, 2023 |
|
🎙️ CVM Essentials, Personalization, Pricing, and Data Analysis
|
Jun 06, 2023 |
|
🎙️ What CVM Stories Podcast is About?
|
Jun 06, 2023 |