Practical AI: The Capacity for Good
By Capacity
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Episodes: 14
Description
Practical AI: The Capacity for Good, is a podcast that explores the positive side of artificial intelligence. We speak with thought leaders about the intersection of AI automation, customer support, and customer experience. We dive into real-life stories of how AI has improved people's lives. Join us as we explore the many ways in which AI can be a force for good and hear from those who are using it to make a positive impact on the world.
| Episode | Date |
|---|---|
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How to Really Know What's in the Heart of Your Customer with Jim Tincher, Founder and CEO of Heart of the Customer
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Mar 06, 2024 |
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How AI Tools Propel Customer Success with Lincoln Murphy, Founder of Sixteen Ventures
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Feb 07, 2024 |
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Navigating Generative AI and It’s Business Impact with Michael Hunigan, VP of Product AI at Capacity
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Jan 10, 2024 |
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Turning Happy Customers Into Higher Revenue with David Avrin, a Customer Experience Keynote Speaker and Consultant
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Dec 06, 2023 |
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Revolutionizing Customer Experience with Punk Spirit with Adrian Swinscoe, an Aspirant Punk at Punk CX
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Nov 08, 2023 |
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The AI Frontier: Pioneering Change in Customer Service with David Karandish, Founder and CEO of Capacity
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Oct 11, 2023 |
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AI as a Business Productivity Ally with Aytekin Tank, Founder and CEO of Jotform
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Sep 13, 2023 |
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Elevating Customer Experience by Balancing Human Touch and AI with Shep Hyken, Chief Amazement Officer at Shepard Presentations
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Aug 16, 2023 |
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AI in Action: Building a Customer-Centric Organization with Annette Franz, Founder and CEO of CX Journey
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Jul 19, 2023 |
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The Potential of AI in the Quick-Service Restaurant Industry with Charles Schiele, Cloud Engineer at Google
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Jun 21, 2023 |
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How to Stand Out in a Competitive Market: AI-Driven Customer Experience Strategies with Ian Golding, CEO and Founder of Customer Experience Consultancy
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Jun 07, 2023 |
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AI and B2B CX: A Deep Dive with Dan Gingiss, Chief Experience Officer at The Experience Maker
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Jun 07, 2023 |
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How AI Impacts and Scales Customer Success with Ayman Husain, Director of Customer Success, Data, AI, and Advanced Analytics at Microsoft
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Jun 07, 2023 |
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Trailer
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Jun 06, 2023 |