Collecting Thoughts
By C&R Software
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Category: Business
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Episodes: 49
Description
Collecting Thoughts, brought to you by C&R Software, uncovers the cutting edge approaches and technologies used by businesses that are achieving real results through humanized collections and recovery processes.
| Episode | Date |
|---|---|
|
Collections is now a CX channel
|
Mar 18, 2026 |
|
The EU AI Act, compliance, and digital first collections
|
Feb 13, 2026 |
|
Why telcos need data driven collections
|
Feb 09, 2026 |
|
A guide to digital transformation in collections
|
Feb 03, 2026 |
|
Collections on the path to financial wellness
|
Jan 29, 2026 |
|
AI turns collections into a loyalty opportunity
|
Jan 23, 2026 |
|
Configuring global debt collections for compliance and efficiency
|
Jan 23, 2026 |
|
AI orchestration: The future of collections in Thailand and beyond
|
Jan 07, 2026 |
|
Augmentation, not replacement: A humanized approach to AI in collections
|
Jan 06, 2026 |
|
Key Trends and Challenges in Collections for Canadian Banks in 2026
|
Dec 09, 2025 |
|
Transforming bank collections: Balancing AI innovation with legacy system realities
|
Dec 03, 2025 |
|
The rise of agentic AI in collections strategy
|
Nov 10, 2025 |
|
Navigating Digital Collections in European Auto Finance
|
Nov 04, 2025 |
|
Winning Strategies for Today's Collections Teams
|
Oct 02, 2025 |
|
Enhancing Revenue Cycle Efficiency
|
Feb 18, 2025 |
|
How Relationship Building Shapes Loan Servicing
|
Feb 04, 2025 |
|
Women Supporting Women in Credit
|
Jan 21, 2025 |
|
Revolutionizing B2B Collections Through Customer-Centric Strategies
|
Jan 07, 2025 |
|
How Data and Metrics Transform Credit Union Collections
|
Dec 17, 2024 |
|
How AI and Automation Are Transforming Debt Collection Practices
|
Dec 03, 2024 |
|
Improving Financial Workflows
|
Nov 12, 2024 |
|
Balancing Technology and Human Connection in Collections
|
Oct 29, 2024 |
|
The Evolving Landscape of Credit Union Collections with Matt Stegall
|
Oct 15, 2024 |
|
Larry Chapman on Humanized Collections at Tennessee Valley Federal Credit Union
|
Oct 01, 2024 |
|
Working with Hyper-Vulnerable Customers
|
Sep 17, 2024 |
|
Frictionless Customer Experiences
|
Sep 03, 2024 |
|
From Service Rep to CEO
|
Aug 20, 2024 |
|
Managing Risk with Repeat Clients
|
Aug 06, 2024 |
|
Managing Delinquency and Negotiating Settlements
|
Jul 24, 2024 |
|
Keeping Repeat Business
|
Jul 09, 2024 |
|
Omnichannel Communication in Collections
|
Jun 25, 2024 |
|
Engaging Unresponsive Customers
|
Jun 11, 2024 |
|
How Collections and Brand Work Together
|
Apr 09, 2024 |
|
Driving Revenue with Collections Tech
|
Mar 26, 2024 |
|
Data Driven Decisions
|
Mar 12, 2024 |
|
Using Data to Humanize Collections
|
Feb 27, 2024 |
|
From Law to Collections Leadership
|
Nov 28, 2023 |
|
Embracing Fairness in Debt Recovery
|
Nov 14, 2023 |
|
Customer Service and Relationship Building with Monique Cyrus
|
Oct 31, 2023 |
|
Debunking Collections Myths with Megan Bird
|
Oct 17, 2023 |
|
Constructing Collections: A Deep Dive with Helen Leonard of Acco Engineered Systems
|
Oct 03, 2023 |
|
Meeting the Customer Where They Are with Carrie Aivaliotis
|
Sep 19, 2023 |
|
Driving Growth with Austin Keate
|
Sep 05, 2023 |
|
The Disposition of Collections with Joe Witkowski
|
Aug 22, 2023 |
|
Humanizing Collections with Carol Byrne
|
Aug 08, 2023 |
|
Customer Facing Relationships with Lisa Tanner
|
Jul 25, 2023 |
|
How Consumer Behavior Impacts Collections with Maria Douneva
|
Jul 11, 2023 |
|
Communicating Effectively with Gene Clark
|
Jun 27, 2023 |
|
Advanced Tech for Collections with Chris Hopkins
|
Jun 27, 2023 |