The Westminster Tradition
By The Westminster Tradition
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Category: Government
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Subscribers: 13
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Episodes: 27
Description
Unpacking lessons for the public service, starting with the Robodebt Royal Commission.
In 2019, after three years, Robodebt was found to be unlawful. The Royal Commission process found it was also immoral and wildly inaccurate.
In 2019, after three years, Robodebt was found to be unlawful. The Royal Commission process found it was also immoral and wildly inaccurate.
Ultimately the Australian Government was forced to pay $1.8bn back to more than 470,000 Australians.
In this podcast we dive deep into public policy failures like Robodebt and the British Post Office scandal - how they start, why they're hard to stop, and the public service lessons we shouldn't forget.
| Episode | Date |
|---|---|
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The Royal Commission we should have? The 2013 Essendon Football Club supplements scandal
|
Apr 28, 2024 |
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Sue Vardon AO, inaugural CE of Centrelink: On learning while in the job
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Apr 15, 2024 |
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Sue Vardon AO, inaugural CE of Centrelink: On lawyers
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Mar 29, 2024 |
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'Do it now, get it right later': payment (in)accuracy in Centrelink - setting the stage for Robodebt
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Mar 19, 2024 |
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Mr Bates v Post Office part 4 - the roll out of Horizon
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Mar 04, 2024 |
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Mr Bates v Post Office part 3 - accepting a lemon
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Feb 19, 2024 |
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Mr Bates v Post Office part 2 - a very poor procurement
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Feb 06, 2024 |
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Mr Bates v Post Office - shades of Robodebt?
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Jan 24, 2024 |
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Bonus episode: Sue Vardon AO - inaugural CE of Centrelink (1997-2004)
|
Dec 26, 2023 |
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16. Taking responsibility - lessons from Robodebt
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Nov 30, 2023 |
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Bonus Episode: Dr Darren O'Donovon on centering the victims of Robodebt, the fragmentation of knowledge and accountability, and the creation of moral discomfort
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Nov 15, 2023 |
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15. Behavioural insights in Robodebt: at last, an argument!
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Nov 08, 2023 |
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14. The Grinch that stole Christmas
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Oct 16, 2023 |
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13. Pink Batts and Robodebt - lessons not learned
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Oct 09, 2023 |
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12. Robodebt as algorithm (part 3) - Jurassic Park ICT and AI
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Sep 04, 2023 |
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11. Robodebt as algorithm (part 2) - random number generator decision-making
|
Aug 22, 2023 |
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10. Robodebt as algorithm (part 1) - junk data and Swiss cheese
|
Aug 05, 2023 |
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9. Why is it hard to hear whistleblowers? The lessons from Robodebt
|
Aug 04, 2023 |
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Bonus Episode: The Robodebt Report is out - early thoughts and reflections
|
Jul 13, 2023 |
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4. Culture on the frontlines - Centrelink and Robodebt
|
Jul 01, 2023 |
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5. How *not* to stop something - DSS, the Columbia effect, and the first missed opportunity to stop Robodebt
|
Jul 01, 2023 |
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6. When you discover you've been had - DSS, faux collegiality and the second missed opportunity to stop Robodebt
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Jul 01, 2023 |
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7. 'A bit of a fixer-upper' - DHS and the botched launch of Robodebt
|
Jul 01, 2023 |
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8. Advice is just advice - what the lawyers knew about Robodebt
|
Jul 01, 2023 |
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2. Bright Ideas - the origin of Robodebt
|
Jul 01, 2023 |
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3. Culture from the top - DHS and Robodebt
|
Jul 01, 2023 |
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1. What is Robodebt? An explainer
|
Jul 01, 2023 |