Talking Shop by Retail Sector

By Mulberry Media

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Category: Entrepreneurship

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Episodes: 137

Description

Welcome to "Talking Shop", powered by Retail Sector. We go behind the scenes of the ever-evolving retail industry, bringing you intimate conversations with the sector's luminaries and high-achievers. Every week, we navigate the challenges, celebrate the triumphs, and dissect the strategies that shape the world of retail. Whether you're a seasoned executive or a budding entrepreneur, Talking Shop offers invaluable insights to help you stay ahead. Tune in and level up your business acumen.

Episode Date
'You shouldn't feel like you're being hard-sold—you shouldn't even know you're in an advert'
Jul 02, 2026
Beyond the visibility exercise: Sammy Allanson on winning regional retail growth
Jun 25, 2026
The dark funnel: Nikki Baird on how LLMs are disrupting retail data
Jun 18, 2026
Resisting the trend cycle: how &SONS scales on timeless design
Jun 11, 2026
Cracking the American market: Dan Cate on the operational realities of retail expansion
Jun 04, 2026
Leading through new realities: Alain Bejjani on the retail crisis playbook
May 28, 2026
From lipstick to legislation: Millie Kendall on advocating for the beauty economy
May 21, 2026
The innovation framework: When to scale, pivot, or kill a new product
May 14, 2026
Values-led growth: Why Molke’s people first strategy is a commercial superpower
May 07, 2026
From director to orchestrator: How AI is rewriting the retail marketing role
Apr 30, 2026
Beyond the reach: Verity Hurd on the new era of brand advocacy
Apr 24, 2026
Beyond the shelf: Turning shoppers into brand advocates through strong shop floor stories
Apr 16, 2026
The £3bn disconnect: Why your loyalty points are going to waste
Apr 09, 2026
Hidden costs, local habits: Cristian van Tienhoven on cross-border success
Apr 02, 2026
Escaping pilot purgatory: Julian Skelly on why retail AI projects get stuck
Mar 26, 2026
Narrative over noise: Why your retail space needs a story, not just a layout
Mar 19, 2026
Disrupting tradition: The wed2b blueprint for modernising the bridal market
Mar 12, 2026
Beyond the aesthetic: Building a distinct retail identity in 2026
Mar 05, 2026
Guy White: The hidden consumer tensions brands are missing
Feb 26, 2026
Why your tech fails the shop floor: Zipline's Melissa Wong on associate-centric design
Feb 12, 2026
Decisive adaptability: Building long-term retail resilience in uncertain times
Feb 05, 2026
Win-win-win: How Tesco Media is balancing shoppers, brands, and retailers
Jan 29, 2026
The golden rules of service: What every retailer needs to know
Jan 23, 2026
Leadership and reinvention: Inside a century-old brand with Claire Watkin
Dec 11, 2025
EV charging and retail: Boosting footfall, dwell time and revenue
Dec 05, 2025
Inside the UK’s retail crime crisis: Expert strategies from Gary Higgins
Nov 27, 2025
Claire Wallis on supply chains, smarter data & the real priorities for 2026
Nov 20, 2025
Inside the live shopping boom with Whatnot’s Daniel Fisher
Nov 14, 2025
Peak-season pressure: How retailers can win on returns
Nov 06, 2025
Storytelling through space: How brands connect in 2025
Oct 30, 2025
Breaking barriers: How Purpl is redefining value for disabled shoppers
Oct 23, 2025
Design alchemy: Turning retail spaces into brand magic
Oct 16, 2025
Building careers, not just stores: Sarah Taitt on growth and culture at Wickes
Oct 09, 2025
AI with empathy: Rethinking the future of customer experience
Oct 02, 2025
From Snap to shop: Rachel Levy on the future of immersive commerce
Sep 25, 2025
From setbacks to a sleepwear empire: Peter Alexander on building a global brand
Sep 18, 2025
Alix McCaffrey on data, creativity & consumer trends at HelloFresh
Sep 11, 2025
GRO's Rebecca Sawyer on the resilient future of UK retail spaces
Sep 04, 2025
Nostalgia, joy & authenticity: Inside the shopper’s mind with Kate Hardcastle
Aug 28, 2025
Competing at the last mile: Delivery lessons from Gophr
Aug 21, 2025
Andrew Goodacre on loyalty, policy and the indie advantage
Aug 14, 2025
Listening as a retail superpower: What consumers really want
Aug 07, 2025
Rethinking your productivity from shop floor to strategy
Jul 31, 2025
Scott Curtiss on why challenger brands are built for volatility
Jul 24, 2025
Will Glynn-Jones on solving the sampling problem with digital innovation
Jul 17, 2025
Street Smart: Square’s Fi Sellick on urban retail strategy and pedestrianisation plans
Jul 10, 2025
Retail under pressure: Jonathan Simmons on winning strategies in tough markets
Jul 03, 2025
Becky Lombardo on what retail leaders get wrong about logistics
Jun 26, 2025
SGS CEO Claire Barber on building tomorrow’s shopping destinations
Jun 19, 2025
Uncovering retail cyber threats: AI deep fakes, data breaches, and what comes next
Jun 12, 2025
From Avon to Innovation: Susannah Schofield on why the direct selling industry is thriving
Jun 05, 2025
Queenie Lo: How to design retail spaces that truly connect with consumers
May 29, 2025
Romain Roulleau on the digital blueprint behind Kingfisher’s e-commerce evolution
May 22, 2025
Redefining Retail: Inside EE’s new in-store experience with Asif Aziz
May 15, 2025
Inside the retail lab: How behavioural science can help shape shopper decisions
May 08, 2025
The Retail Media boom: how tech and personalisation are creating memorable customer journeys
May 01, 2025
The Director's Helpline: Surviving financial trouble in retail
Apr 24, 2025
Jay Wright on steering Virgin Wines through 25 years of change
Apr 17, 2025
Alistair Roman: How retailers can reach their cost optimisation 'Nirvana'
Apr 10, 2025
Coole Swan CEO Mary Sadlier on embracing global growth while navigating Trump's tariffs
Apr 03, 2025
How the right organisational structure is the secret to breaking the £2m turnover barrier
Mar 27, 2025
Retail reimagined: Matt Hildon on solving tech and organisational challenges
Mar 20, 2025
Should retailers localise their marketing in order to better connect with consumers?
Mar 13, 2025
How retailers can keep their frontline staff from feeling undervalued and overstressed
Mar 06, 2025
Retail Media: How retailers are transforming customer data into revenue
Feb 27, 2025
Emile Naus on what will separate supply chain winners and losers in the years to come
Feb 20, 2025
Adapt or Die: Secret Millionaire Mike Greene’s advice for struggling retailers
Feb 13, 2025
Why retailers should be making the most of their first-party data
Feb 06, 2025
Edward Drax: How digital receipts drive customer engagement and data-driven loyalty
Jan 30, 2025
Rewriting commerce: Ella d'Amato on her recommendation-led shopping app 'i love it'
Jan 23, 2025
Ethical fashion, timing, and making bold moves: Damian Hopkins on his approach to retail
Dec 19, 2024
'Cautious Christmas': Trading predictions with Diane Wehrle
Dec 12, 2024
Why store experiences that turn customers into fans are key for bricks and mortar retail
Dec 05, 2024
How do they come up with Starbucks beverages?
Nov 28, 2024
How can retailers help fight the rise in retail crime?
Nov 21, 2024
'AI can become the orchestrator of the entire business' : How AI will revolutionise retail business models
Nov 14, 2024
Unseen Aware: Building inclusivity for hidden disabilities in retail
Nov 07, 2024
Eliminating serial returners with ZigZag Global CEO Al Gerrie
Oct 31, 2024
What does a true customer-first approach really look like?
Oct 24, 2024
'Real-time data is key' : How retailers can pinpoint dissatisfaction and take immediate action
Oct 17, 2024
Why retail should be paying attention to the surge in demand for EV charging
Oct 10, 2024
Why all retailers should pay attention to the TV commerce revolution
Oct 03, 2024
Cegid's Head of Onboarding on perfecting team communication to execute retail strategies
Sep 26, 2024
Elaine Wrigley on why American Golf put its people and stores at the centre of its retail ‘reset’
Sep 19, 2024
Deliveroo's VP of Grocery and Retail on what the future of on-demand shopping could look like
Sep 12, 2024
Off-Price retail: Former TJX director on driving revenues from £40m to £2.5bn
Sep 05, 2024
Why brilliant customer engagement starts with developing a strong employee experience
Aug 29, 2024
I-Am Associates Director on the key design features that create an effective retail brand
Aug 22, 2024
DHL’s Retail MD on how to navigate global supply disruptions
Aug 15, 2024
How does a turnaround expert help retailers improve their performance?
Aug 08, 2024
Fraser Smeaton: Turning a costume craze into a multi-national business
Aug 01, 2024
From R&D to Funding: launching a women's wellness disruptor brand
Jul 25, 2024
How detrimental has Brexit been for UK retail?
Jul 18, 2024
The keys to maximising the ROI on your influencer marketing campaign
Jul 11, 2024
The Middle AI-sle: How AI will help retailers make smarter choices
Jul 04, 2024
Outform's VP of Growth on understanding today's shopper psychology
Jun 27, 2024
E-Commerce Evolution: David Muldoon on Navigating the New Normal
Jun 20, 2024
MPM Products CEO on securing the right investor to grow your business
Jun 13, 2024
Third spaces: The changing face of retail outlets
Jun 06, 2024
Helping retailers reimagine the physical store experience
May 30, 2024
Reinventing mobile strategies for today's retail environment
May 23, 2024
Establishing a jewellery retail brand from scratch
May 16, 2024
What's the magic sauce behind good retail email marketing?
May 09, 2024
Running a 130-year-old family department store in 2024
May 02, 2024
Why retailers should be making data-driven decisions
Apr 25, 2024
Retail's reconstruction through efficiency and AI consumer experience
Apr 18, 2024
Why retailers should not overlook the power of gift cards
Apr 11, 2024
With Theo Paphitis, TPRG, Dragons' Den, Millwall FC
Apr 04, 2024
How retailers can disrupt a heavily fragmented market
Mar 28, 2024
How retail marketeers could be sitting on a data gold mine
Mar 21, 2024
Becoming a heritage brand of the future
Mar 15, 2024
How to attract investment for your retail business
Mar 07, 2024
Understanding the modern wholesale market
Feb 29, 2024
Pop-Up Power: Transforming Empty Spaces into Retail Revolutions
Feb 22, 2024
Understanding the next generation of shoppers
Feb 15, 2024
Creating an immersive retail experience with Blomma Beauty
Feb 08, 2024
Disrupting the world of off-price sales
Feb 01, 2024
Breaking down the barriers to cross border e-commerce
Jan 25, 2024
What are BIDs and how do they help retailers?
Jan 19, 2024
...With Diane Wehrle, former co-founder of Springboard
Dec 21, 2023
...With Vix Leyton, Head of PR at Pepper.com
Dec 14, 2023
...With Co-Founders of Makeke, Where TikTok Meets Etsy
Dec 07, 2023
...With Priya Chandé, Global Brand Director at WUKA
Nov 30, 2023
... With Wayne Hemingway and Maria Chenoweth, Charity Super.Mkt
Nov 23, 2023
...With Alok Ruia, Director of SOCKSHOP
Nov 16, 2023
... With Simon Bell, Co-Founder and COO of Immaculate Vegan
Nov 09, 2023
...With Felicity Gain, Smile Science Harley Street
Nov 02, 2023
...With Anneka Wallington, Founder and CEO of Recognised
Oct 26, 2023
... With Wizz Selvey, Strategist Founder of Wizz&Co
Oct 19, 2023
...With Tanya Patel, Founder of Chapter.London
Oct 12, 2023
...With Rosie Myers, Founder of nope.
Oct 05, 2023
...With Claire Burrows, Founder of Air & Grace
Sep 28, 2023
...With Nancy Zeffman, Co-Founder of Cucumber Clothing
Sep 21, 2023
...With Katie Owen, Founder of Sargasso & Grey
Sep 14, 2023
...With Charlotte Printie, from McColl's
Sep 14, 2023
...With Joe Wykes, CEO of Jollyes (Pet Food & Accessories Chain)
Sep 14, 2023
...With Victoria Ward, Former Tesco Head of Merchandising
Sep 14, 2023