Thrive: Leadership Skills for C-Store Managers
By C-Store Center
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Episodes: 131
Description
This podcast is designed for convenience store managers who are responsible for leading teams, driving performance, and maintaining store standards. Each episode focuses on leadership, accountability, communication, and the systems that keep a store running successfully.
Managing a store requires more than completing tasks. Thrive breaks down how to develop employees, improve execution, manage performance, and create a culture that delivers consistent results.
If you are responsible for a store and want to strengthen your leadership skills while improving operations, this podcast provides practical guidance you can use every day.
| Episode | Date |
|---|---|
|
THE "LEGEND" STATUS (THE STORE MANAGER’S ENTERPRISE-LEGACY)
|
Jul 10, 2026 |
|
GOAL SETTING (THE STORE MANAGER’S ENTERPRISE-BUDGETING ARCHITECTURE)
|
Jul 10, 2026 |
|
THE YEAR IN REVIEW (THE STORE MANAGER’S ENTERPRISE PROFIT-AUDIT)
|
Jul 10, 2026 |
|
THE EXIT STRATEGY (THE STORE MANAGER’S ASSET-TRANSITION MODEL)
|
Jul 10, 2026 |
|
THE TECHNOLOGY CURVE (THE STORE MANAGER’S DIGITAL ROI ARCHITECTURE)
|
Jul 10, 2026 |
|
MARKETING YOUR BRAND (THE STORE MANAGER’S LOCAL EQUITY MODEL)
|
Jul 10, 2026 |
|
MONTHLY INVENTORY PREP (THE STORE MANAGER’S INVENTORY PROFITABILITY MODEL)
|
Jul 10, 2026 |
|
HOLIDAY MERCHANDISING (THE STORE MANAGER’S CATEGORY PROFITABILITY MODEL)
|
Jul 10, 2026 |
|
THE "ARRIVE" MINDSET (THE STORE MANAGER’S STRATEGIC RISK ARCHITECTURE)
|
Jul 10, 2026 |
|
LABOR COST KILLERS (THE STORE MANAGER’S LABOR-TO-TRAFFIC ARCHITECTURE)
|
Jul 10, 2026 |
|
THE REBATE GAME (THE STORE MANAGER’S STRATEGIC VENDOR ARCHITECTURE)
|
Jul 10, 2026 |
|
SHRINK IS THE ENEMY (THE STORE MANAGER’S ASSET PROTECTION ARCHITECTURE)
|
Jul 10, 2026 |
|
THE P&L AUTOPSY (THE STORE MANAGER’S PROFITABILITY ARCHITECTURE)
|
Jul 10, 2026 |
|
Q3 RECAP & THE "DRIVE" PREVIEW (THE STRATEGIC BUSINESS PIVOT)
|
Jul 10, 2026 |
|
BUILDING THE BENCH (THE STRATEGIC TALENT PIPELINE)
|
Jul 10, 2026 |
|
THE COMPETITOR SCOUT (BUILDING A CULTURE OF MARKET AWARENESS)
|
Jul 10, 2026 |
|
DISTRICT MANAGER THINKING (VIEWING THE STORE AS A P&L, NOT JUST A BUILDING)
|
Jul 10, 2026 |
|
MANAGERIAL ROLE EVOLUTION (MOVING FROM DOING THE WORK TO LEADING THE TEAM)
|
Jul 10, 2026 |
|
STRATEGIC TASK DELEGATION (EXECUTING STRUCTURED ASSIGNMENT VERSUS OPERATIONAL ABANDONMENT)
|
Jul 09, 2026 |
|
OPERATIONAL SHIFT ALIGNMENT (EXECUTING HIGH-IMPACT PRE-SHIFT BRIEFINGS)
|
Jul 09, 2026 |
|
INTERNAL ASSET PROTECTION (DISMANTLING THE THEFT TRIANGLE THROUGH OPERATIONAL ACCOUNTABILITY)
|
Jul 09, 2026 |
|
OBJECTIVE BEHAVIORAL CORRECTION (EXECUTING FEED-FORWARD DIRECTIVES TO ELIMINATE OPERATIONAL FRICTION)
|
Jul 09, 2026 |
|
ABSENTEEISM MITIGATION (ENFORCING STRICT ATTENDANCE PROTOCOLS AND OBJECTIVE ACCOUNTABILITY)
|
Jul 09, 2026 |
|
LABOR MATRIX OPTIMIZATION (ALIGNING PAYROLL ALLOCATIONS WITH OPERATIONAL SHIFT STABILITY)
|
Jul 09, 2026 |
|
STRUCTURED ONBOARDING EXECUTION (AUDITING TRAINING PAYROLL TO PREVENT SCHEDULE GAP EXPLOITATION)
|
Jul 09, 2026 |
|
RAPID APPLICANT EVALUATION (IDENTIFYING OPERATIONAL APTITUDE DURING INITIAL INTERACTIONS)
|
Jul 08, 2026 |
|
MID-YEAR PERFORMANCE EVALUATION (REALIGNING OPERATIONAL OBJECTIVES FOR THE REMAINING FISCAL PERIODS)
|
Jul 08, 2026 |
|
SEASONAL TRANSACTION VOLUME INCREASE (AUDITING COMMERCIAL COOLING CAPACITY TO PREVENT MECHANICAL FAILURE)
|
Jul 08, 2026 |
|
ASSISTANT MANAGER EXHAUSTION (TRANSITIONING FROM PHYSICAL TASK EXECUTION TO SUPERVISORY DELEGATION)
|
Jul 03, 2026 |
|
PHYSICAL EQUIPMENT TROUBLESHOOTING (ENGINEERING FACILITY ELECTRICAL SECURITY)
|
Jun 26, 2026 |
|
CUSTOMER CONFLICT RESOLUTION (ELIMINATING THE OPERATIONAL ORIGIN OF AGGRESSION)
|
Jun 20, 2026 |
|
RETAIL MERCHANDISING EXECUTION (ENGINEERING THE VISUAL REVENUE STRATEGY)
|
Jun 13, 2026 |
|
INVENTORY AVAILABILITY (ENGINEERING THE VENDOR ORDERS)
|
Jun 06, 2026 |
|
FOOD SERVICE EXECUTION (ENGINEERING THE PREPARATION QUANTITIES)
|
May 30, 2026 |
|
EXTERIOR FACILITY MANAGEMENT (ENGINEERING THE EXTERIOR SUPPLIES)
|
May 23, 2026 |
|
THE OPERATIONAL INSPECTION (CALIBRATING YOUR MANAGEMENT TEAM)
|
May 16, 2026 |
|
INVENTORY DISCREPANCIES (ISOLATING THE OPERATIONAL FAILURE)
|
May 09, 2026 |
|
THE OPERATIONAL UPSELL (IMPLEMENTING THE STORE-WIDE STANDARD)
|
May 01, 2026 |
|
THE MORNING RUSH COMMAND CENTER (ENGINEERING THE INVENTORY)
|
Apr 25, 2026 |
|
T EPISODE 92: Q1 RECAP & THE "DRIVE" PREVIEW (REVIEWING THE SCOREBOARD)
|
Apr 18, 2026 |
|
THE "DIVE" GRADUATION (BUILDING YOUR MANAGEMENT ROSTER)
|
Apr 11, 2026 |
|
Thrive Resource Intro: Documenting Your Skills
|
Apr 04, 2026 |
|
WASTE NOT, WANT NOT (ADJUSTING PRODUCTION)
|
Mar 28, 2026 |
|
T EPISODE 88: STORE MANAGER? THE LONELIEST JOB (C-STORE TRAINING)
|
Mar 20, 2026 |
|
THE VENDOR DANCE (THE CREDIT DEMAND)
|
Mar 14, 2026 |
|
SHIFT CHANGE WARFARE (SCHEDULING THE OVERLAP)
|
Mar 06, 2026 |
|
THE BATHROOM TEST (THE P&L IMPACT)
|
Feb 28, 2026 |
|
THE STING (PROTECTING THE LICENSE)
|
Feb 21, 2026 |
|
THE GLASS CAGE (SAFETY CULTURE & P&L)
|
Feb 14, 2026 |
|
THE P&L KILLER (PHANTOM INVENTORY)
|
Feb 07, 2026 |
|
THE COLD WAR (THE COOLER)
|
Feb 01, 2026 |
|
THE CASH REGISTER CAGE MATCH
|
Jan 24, 2026 |
|
THE 10-SECOND AUDITION
|
Jan 18, 2026 |
|
The 5 Levels of C-Store Mastery: From Dive to Arrive
|
Jan 13, 2026 |
|
Convenience Store Success: Program Recap and Future Outlook
|
May 18, 2025 |
|
Convenience Store Success: Crisis Management and Emergency Preparedness
|
May 11, 2025 |
|
Convenience Store Success: Financial Analysis and Profitability
|
May 04, 2025 |
|
Convenience Store Success: Effective Promotions and Sales Techniques
|
Apr 27, 2025 |
|
Convenience Store Success: Employee Training and Development
|
Apr 19, 2025 |
|
Convenience Store Success: Managing Inventory and Supply Chain
|
Apr 13, 2025 |
|
Convenience Store Success: Store Layout and Visual Merchandising
|
Apr 05, 2025 |
|
Convenience Store Success: Managing Customer Complaints and Service Recovery
|
Mar 29, 2025 |
|
Convenience Store Success: Marketing Strategies That Work
|
Mar 23, 2025 |
|
Convenience Store Success: Retail Analytics and Data-Driven Decision Making
|
Mar 16, 2025 |
|
Convenience Store Success: Effective Communication & Team Collaboration
|
Mar 08, 2025 |
|
Convenience Store Success: Performance Management & Employee Development
|
Mar 02, 2025 |
|
Continuous Learning and Professional Growth for Convenience Store Managers
|
Feb 24, 2025 |
|
Networking and Relationship Building
|
Feb 17, 2025 |
|
Sales and Upselling Strategies for Convenience Store Managers
|
Dec 24, 2024 |
|
Emotional Intelligence and Conflict Resolution for Convenience Store Managers
|
Oct 13, 2024 |
|
Time Management and Organizational Skills for Convenience Store Managers
|
Oct 06, 2024 |
|
Problem-Solving and Decision-Making for Convenience Store Managers
|
Sep 29, 2024 |
|
Technology Integration and Innovation for Convenience Store Managers
|
Sep 22, 2024 |
|
Conducting Regular Safety Training for Employees for Convenience Store Managers
|
Sep 15, 2024 |
|
Implementing Security Measures, Including Surveillance Systems, for Convenience Store Managers
|
Sep 08, 2024 |
|
Loss Prevention Strategies and Theft Prevention for Convenience Store Managers
|
Sep 01, 2024 |
|
Emergency Response Procedures and Training for Convenience Store Managers
|
Aug 25, 2024 |
|
Ensuring Compliance with Health and Safety Regulations for Convenience Store Managers
|
Aug 18, 2024 |
|
Team Building and Fostering a Positive Work Culture for Convenience Store Managers
|
Aug 11, 2024 |
|
Effective Recruitment and Hiring Practices for Convenience Store Managers
|
Aug 04, 2024 |
|
Performance Management and Feedback for Convenience Store Managers
|
Jul 28, 2024 |
|
Coaching and Mentoring Techniques for Convenience Store Managers
|
Jul 21, 2024 |
|
Setting Performance Expectations and Goal Setting for Convenience Store Managers
|
Jul 14, 2024 |
|
Effective Leadership Skills and Styles for Convenience Store Managers
|
Jul 07, 2024 |
|
Leveraging Data for Financial Success: A Guide for Corporate Convenience Store Managers
|
Jun 30, 2024 |
|
Maximizing Profits: Effective Cost Control and Profitability Analysis for Convenience Store Managers
|
Jun 23, 2024 |
|
Mastering Budgets: Effective Expense Management for Corporate Convenience Store Managers
|
Jun 16, 2024 |
|
Financial Clarity: Mastering Financial Statements and Key Performance Indicators for Convenience Store Managers
|
Jun 09, 2024 |
|
Unlocking Insights: Analyzing Sales Data and Performance Metrics
|
Jun 02, 2024 |
|
Maximizing Convenience: Digital Marketing Strategies
|
May 26, 2024 |
|
Customer Segmentation and Targeted Marketing
|
May 19, 2024 |
|
Mastering Sales Strategies: Market Analysis and Target Market Identification
|
May 12, 2024 |
|
Sales and Marketing Techniques for Convenience Store Managers
|
May 05, 2024 |
|
Cross-merchandising and Upselling Strategies for Promotions and Seasonal Merchandising
|
Apr 28, 2024 |
|
Maximizing Sales: Cross-Merchandising and Upselling Techniques
|
Apr 21, 2024 |
|
Managing Inventory and Minimizing Waste
|
Apr 14, 2024 |
|
Effective Product Placement and Visual Merchandising
|
Apr 07, 2024 |
|
Comprehensive Product Knowledge Training for Convenience Store Managers
|
Mar 31, 2024 |
|
Creating a Positive Customer Experience and Building Customer Loyalty
|
Mar 24, 2024 |
|
Taming the Grumble: A Guide to Complaint Handling for Convenience Store Champions
|
Mar 17, 2024 |
|
Taming the Storm: Conflict Resolution for Convenience Store Managers
|
Mar 10, 2024 |
|
Mastering the Art of Handling Difficult Customers
|
Mar 03, 2024 |
|
Effective Communication Skills for Convenience Store Managers
|
Feb 25, 2024 |
|
Mastering Active Listening and Empathy: Essential Skills for Convenience Store Managers
|
Feb 18, 2024 |
|
Introduction to Conflict Resolution and Customer Complaint Handling
|
Feb 11, 2024 |
|
Effective Feedback and Leadership Communication for Convenience Store Managers
|
Feb 04, 2024 |
|
Customer focused communication for Convenience Store Managers
|
Jan 28, 2024 |
|
Effective Communication Techniques in Teams for Convenience Store Managers
|
Jan 21, 2024 |
|
Mastering Written Communication Skills for Convenience Store Managers
|
Jan 14, 2024 |
|
Mastering Non-Verbal Communication for Effective Leadership
|
Jan 07, 2024 |
|
Verbal Communication Skills for Convenience Store Managers
|
Dec 31, 2023 |
|
Foundations of Effective Communication for Convenience Store Managers
|
Dec 24, 2023 |
|
Mastering Implementation and Monitoring: The Heartbeat of Marketing
|
Dec 17, 2023 |
|
Designing Targeted Campaigns: A Blueprint for Success
|
Dec 10, 2023 |
|
Unlocking the Power of Customer Personas: A Guide for Convenience Store Managers
|
Dec 03, 2023 |
|
The Unseen Hurdles of High Street
|
Nov 26, 2023 |
|
Harnessing Tools and Technology for Customer Segmentation and Targeted Marketing
|
Nov 19, 2023 |
|
Introduction to Targeted Marketing
|
Nov 12, 2023 |
|
Data Collection and Analysis for Convenience Store Managers
|
Nov 05, 2023 |
|
Customer Segmentation and Targeted Marketing: The Key to Convenience Store Success
|
Oct 29, 2023 |
|
Handling Inspections and Audits: A Guide for Convenience Store Managers
|
Oct 22, 2023 |
|
Understanding Environmental Regulations and Sustainability in Convenience Stores
|
Oct 15, 2023 |
|
Understanding Alcohol and Tobacco Regulations
|
Oct 08, 2023 |
|
Ensuring Employee Health & Safety in Convenience Stores
|
Oct 01, 2023 |
|
Employee Health & Safety: A Comprehensive Guide for Convenience Store Managers
|
Sep 24, 2023 |
|
Understanding Food Safety Regulations: A Comprehensive Guide for Convenience Store Managers
|
Sep 17, 2023 |
|
The Vital Role of Regulatory Compliance: A Guide for Convenience Store Managers
|
Sep 10, 2023 |
|
Unlocking Pricing, Promotions, and Point-of-Sale Strategies
|
Sep 03, 2023 |
|
Inventory Management, Cash Handling, and Security in Convenience Stores
|
Aug 27, 2023 |
|
Introduction to Efficient Convenience Store Operations for Managers
|
Aug 20, 2023 |
|
The Fool Didn't Know It Was Impossible, So He Did It
|
Aug 13, 2023 |