Spotlight by CS in Focus
By CS In Focus
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Category: Management
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Episodes: 33
Description
Driving Success Across GTM with Customer-Centric Collaboration.
We're opening the dialogue across the entire go-to-market (GTM) strategy to ensure that Customer Success is at the heart of everything we do. This podcast is dedicated to empowering Customer Success (CS) professionals by fostering a vibrant community that goes beyond the basics.
| Episode | Date |
|---|---|
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Ep 26: Fix Your Revenue Leaks: Sandy Yu on Turning CS Into a Growth Engine
|
Aug 19, 2025 |
|
Ep 25: Catch Risk Before It Becomes Churn with Vinova Deniz
|
Jul 20, 2025 |
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Ep 24: How to Be a Strategic CSM: Chad Horenfeldt’s 3C Framework to Uplevel Every Customer Conversation
|
Jul 12, 2025 |
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Ep 23: How to SUCCEED and Take Control of Your Career (in CS and Beyond) with Greg Boyd
|
May 26, 2025 |
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Ep 22: How to Break Into Customer Success with Gözde Görce
|
May 18, 2025 |
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Ep 21: Scaling CS through Partnership with Paul Abdool and Franz Schrepf
|
Feb 25, 2025 |
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Ep 20: Scaling Customer Success: Unlocking Growth with Julie Persofsky
|
Dec 23, 2024 |
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Ep 19: Why Value is the Heart of Modern Customer Success with Dillon Young
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Dec 17, 2024 |
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Ep 18: How to Start Building Your Digital CS Function with Holly Goodliffe
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Dec 04, 2024 |
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Ep 17: Unlocking Digital Customer Success with Lukas Alexander
|
Sep 02, 2024 |
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Ep 16: The Impact of Customer Marketing and Education on Business Growth with Kristine Kukich and Shannon Howard
|
Aug 25, 2024 |
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Ep 15: Leveraging Customer Success for a Stronger Go-To-Market Strategy with Peter Armaly
|
Jul 14, 2024 |
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Ep 13: Mastering Team Leadership in Tech Startups with Star Hofer
|
May 12, 2024 |
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Ep 14: Embracing Radical Candor with Ryan Lazar of Qualtrics
|
May 06, 2024 |
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Ep 12: Improv Meets Tech: Unscripted Success in Customer Relations with Katie Clark
|
Mar 12, 2024 |
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Ep 11: Navigating Growth with Saher Ghattas
|
Mar 02, 2024 |
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Ep 10: Crafting Messages that Resonate with Tyler Lessard
|
Feb 22, 2024 |
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Ep 6: Exploring Customer Success Innovations with Stephen Smith and Brendan McDonald, CS Toolkit's Founders
|
Jan 29, 2024 |
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Ep 9: From Data to Decisions: Derek Vollebregt on Shaping Customer Success
|
Jan 29, 2024 |
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Ep 8: Customer Journey Mastery with Lindsay Lane
|
Jan 18, 2024 |
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Trailer with Elizabeth Italiano
|
Dec 11, 2023 |
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Ep 7: Navigating the Evolving Landscape of Customer Success and Go-to-Market Strategies with Elizabeth Italiano
|
Dec 11, 2023 |
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Short clip for Ep6 with Stephen Smith and Brendan McDonald
|
Nov 20, 2023 |
|
Ep 5: Navigating Change and Customer Success: Insights from Marta Montero of Gatekeeper
|
Nov 20, 2023 |
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Trailer for Ep 5 with Marta Montero
|
Nov 13, 2023 |
|
Trailer for Ep 4 with Greg Boyd
|
Nov 13, 2023 |
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Ep 4: Demonstrating Business Value in Customer Success with Greg Boyd of Uvaro
|
Nov 13, 2023 |
|
Ep 3: From Academia to Impact: Anita Toth turned setbacks into opportunities for growth
|
Oct 21, 2023 |
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Trailer fo Ep 3 with Anita Toth
|
Oct 21, 2023 |
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Trailer for Ep 2 with Bhumika Arora
|
Oct 02, 2023 |
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Ep 2: Embracing Change & Building Resilience: A Deep Dive with Bhumika Arora
|
Oct 02, 2023 |
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Trailer for Ep 1 with Bob Mathers
|
Sep 19, 2023 |
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Ep 1: Insights on Markets, AI, and Human Touch with Bob Mathers
|
Sep 19, 2023 |