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Your store teams feel it: more pressure, more change, less time to get it right. FRONTLINE FRIDAYS helps you turn that pressure into impact. Built for senior retail + hospitality field leaders, each episode features candid conversations with execs and disruptors from the world’s most iconic brands — sharing honest lessons and clear tactics you can start using immediately. Hosted by Ron Thurston, retail leadership expert and two-time bestselling author of RETAIL PRIDE (2020) and HUMAN PRIDE (2025). Season 2 starts September 26, 2025. New episodes every other Friday.
| Episode | Date |
|---|---|
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What Boot Barn's Chief Retail Officer Knows About Building Leaders
|
Jun 05, 2026 |
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What 900 Travel Centers Teach You About Frontline Technology
|
May 08, 2026 |
|
Calm Under Pressure: The Leadership Skill Retail Needs Most
|
Apr 24, 2026 |
|
Leadership Isn't a Role. It's a Weekly Discipline.
|
Apr 10, 2026 |
|
The Four Pillars of High-Performing Retail Stores
|
Mar 27, 2026 |
|
How to Build a Culture People Don’t Want to Leave
|
Mar 13, 2026 |
|
30-Day Blueprint for Running Great Stores
|
Feb 27, 2026 |
|
The 3 Questions That Define Great Retail Leadership
|
Feb 13, 2026 |
|
The Six Cs of Execution: A Playbook for Field Leaders
|
Jan 30, 2026 |
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How to Inspire Employee Adoption Without Forcing It
|
Jan 16, 2026 |
|
AI for Frontline Teams is Changing How Stores Run
|
Jan 02, 2026 |
|
What 600 Retail Leaders Need But Aren’t Getting
|
Dec 19, 2025 |
|
How to Improve Retention, One Store Visit at a Time
|
Dec 05, 2025 |
|
Why the Last Marketing Mile Depends on Your Store Teams
|
Nov 21, 2025 |
|
How to Run Safer Stores Without Slowing Teams Down
|
Nov 07, 2025 |
|
How to Stay Flexible When Everything is Changing
|
Oct 24, 2025 |
|
What Retail Leaders Miss About Developing Talent
|
Oct 10, 2025 |
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How to Drive Accountability without Breaking Your Team
|
Sep 26, 2025 |
|
How Michaels Crafts Purpose-Driven Store Teams
|
Sep 25, 2025 |
|
How EVEREVE Store Leaders Operationalize Curiosity for Results
|
Sep 25, 2025 |
|
Blending Retail and Hospitality at The Ritz-Carlton
|
Sep 25, 2025 |
|
How Bonchon Reimagined Restaurant Training Post-Pandemic
|
Sep 25, 2025 |
|
Ardene’s Mindfulness Strategy for Stronger, Healthier Retail Teams
|
Sep 25, 2025 |
|
Balancing Art and Execution in Retail Merchandising
|
Sep 25, 2025 |
|
Building Ride-or-Die Customers the Harley-Davidson Way
|
Sep 25, 2025 |
|
Honest Career Advice Nobody’s Giving Retail Leaders
|
Sep 25, 2025 |
|
Blu Dot’s Formula: Small Store Shifts, Big Team Impact
|
Sep 25, 2025 |
|
Why Retail Leaders Must Hire for Potential, Not Credentials
|
Sep 25, 2025 |
|
UNTUCKit's Approach for Running Your Perfect Pilot Project
|
Sep 25, 2025 |
|
Finding Career Growth When You Feel Stuck
|
Sep 25, 2025 |
|
The Mentorship Gap in Retail and How to Fix It
|
Sep 25, 2025 |
|
How to Inspire the Next Generation of Retail Talent
|
Sep 25, 2025 |
|
The Hidden Power of Vulnerability in Retail Leadership
|
Sep 25, 2025 |
|
Asset Protection's Key Role in Retail Leadership (Khris Hamlin)
|
Sep 25, 2025 |
|
Authentic Leadership Lessons from GameStop’s Learning & Development Leader
|
Sep 25, 2025 |
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From Aesthetics to Authenticity: Visual Merchandising’s Next Role
|
Sep 25, 2025 |
|
How to Build True Community Among Store Teams
|
Sep 25, 2025 |
|
Fostering Frontline Career Paths (Sam Rubino - Pollo Tropical)
|
Sep 25, 2025 |