Garage Grit Podcast
By Brad Hurlock
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Category: Management
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Episodes: 109
Description
Welcome to the Garage Grit Podcast, hosted by Brad Hurlock from AA Shop Marketing. Join us as we tackle common stress points in the auto repair shop space, uniting owners for insightful conversations. Our mission is to guide your shop towards success. Tune in, be part of the conversation, and propel your business forward. Explore strategies, insights, and camaraderie needed to thrive in the competitive auto repair industry. Welcome to Garage Grit, where we shift your business into high gear, one episode at a time!
| Episode | Date |
|---|---|
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"Yes, I Can Help You With That" — Salesmax Plus | GGP #110
|
Jun 18, 2026 |
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"The Work Will Always Come—Finding Good Help Is the Problem" — Peter Khory | GGP #109
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Jun 16, 2026 |
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“Everything We Do Attracts a Customer” — Ryan Hoover | GGP #108
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Jun 12, 2026 |
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“Most Shops Ignore This Until It Breaks” — Call Inbound | GGP #107
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Jun 09, 2026 |
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“I Replaced My Advertising Budget With People” — Christopher Fuller | GGP #106
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Jun 04, 2026 |
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“You’ve Got To Be Creative Now With Marketing” — Eric Winn | GGP #105
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Jun 02, 2026 |
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“You Gotta Set Yourself Apart From Your Competitors” — Quintin Hankla | GGP #104
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May 28, 2026 |
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From Check Engine to Checkmate: The Art of Auto Shop Communication
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May 26, 2026 |
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“I’m Not Trying to Be the Cheapest—I Want to Be the Best” — Travis Vreeland | GGP #102
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May 21, 2026 |
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"We Need to Be the One-Stop Solution" — Alex Kacsh | GGP #101
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May 19, 2026 |
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“Communication Is The Key To Good Business” — Kirk Dye | GGP #100
|
May 14, 2026 |
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"Most shops are using AI wrong—and it’s costing them revenue" — BoxPlot | GGP #099
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May 12, 2026 |
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“You Have to Do Something Visually Catching” — Josh Brooks | GGP #98
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May 07, 2026 |
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"You Have to Build Trust Before You Sell Anything" — Kyle Northrop | GGP #097
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May 07, 2026 |
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"You’re Losing Techs Before You Even Talk to Them" — Technician Find | GGP #096
|
May 07, 2026 |
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"You’ve got to be creative now with marketing" — Tom Sciortino | GGP 95
|
May 06, 2026 |
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"I’m Not Trying to Be the Cheapest—I Want to Be the Best" — Reggie Smith | GGP #094
|
May 06, 2026 |
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Who's Running the Shop: Navigating Challenges and Changes in Auto Repair Management GGP #093
|
May 06, 2026 |
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Who's Running the Shop: Navigating Challenges and Changes in Auto Repair Management
|
Apr 21, 2026 |
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"It was all word of mouth then." — Mike Dent | GGP #092
|
Apr 16, 2026 |
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“Customer trust starts before the repair begins.” — Chris Whited | GGP #091
|
Apr 14, 2026 |
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"Trust starts before the car hits the bay" — Josh Westendorp | GGP #90
|
Apr 09, 2026 |
|
“We had to change how customers experienced us.” — Joshua Wahlstrom | GGP #087
|
Mar 31, 2026 |
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"I want something decent, not elevator music" — Chris Hamann | GGP #86
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Mar 26, 2026 |
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"AI Is Changing How Customers Choose Shops" — Shop Owners Panel | GGP #85
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Mar 24, 2026 |
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"I want you to talk to me" — Nick Yannessa | GGP #84
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Mar 19, 2026 |
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"I want them to know we’re a family-run business" — Jonathon Grable | GGP 83
|
Mar 17, 2026 |
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“It's terribly hard to drive a customer into the door” — Corey Mitrovic | GGP #82
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Mar 12, 2026 |
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“You Can Do A Lot Of Business Not Knowing What You’re Doing.” — John Starkey | GGP #81
|
Mar 10, 2026 |
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“You Can’t Just Say Integrity—You Have to Be About It” — Michael Mole | GGP #80
|
Mar 05, 2026 |
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"We're trying to get awareness in the neighborhood that we're here." — Rusty Smith | GGP #79
|
Mar 03, 2026 |
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“People Don’t Like Confrontation — They Just Leave Reviews” — Tyler Mead | GGP #078
|
Feb 26, 2026 |
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The Double-Edged Sword of Online Reviews in Automotive Services
|
Feb 24, 2026 |
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“I’m Not Making Money Off One Customer” — Ed Hajjar | GGP #076
|
Feb 19, 2026 |
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"People Started Saying, Go See Daniel" — Daniel Jenkins | GGP #75
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Feb 17, 2026 |
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"It's a service that we offer and it's a service that we provide." — Joe Arnold | GGP #074
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Feb 12, 2026 |
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“People Think You’re Qualified—Until They See You Work” — Drew Camp | GGP #73
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Feb 10, 2026 |
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“Customers trusted us before our marketing existed” — Jennifer Hazeltine | GGP #072
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Feb 05, 2026 |
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“Consistency beats panic marketing every time” — Tim Shaffer | GGP #071
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Feb 03, 2026 |
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“Customers trust clarity in how we communicate” — Brandan & Kelsey Lancaster | GGP #070
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Jan 29, 2026 |
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Creative Marketing Strategies for Auto Shops
|
Jan 27, 2026 |
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"I like it to be a comfortable place that they can enjoy being in." - Kelly Michel | GGP #068
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Jan 22, 2026 |
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"I Look For The Person First, The Resume Second." Matt Bozarth | GGP #067
|
Jan 20, 2026 |
|
"If You Want Trust, You Have to Ask Better Questions" | Julio De Brigard | GGP #066
|
Jan 15, 2026 |
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“It’s About Speed, Quality, and Being Known” — Tad Benda | GGP #065
|
Jan 13, 2026 |
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“You Can’t Market Trust If The Front Desk Breaks It” – Jarrod Michalak | GGP #064
|
Jan 08, 2026 |
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"The majority of your people still call your phone" – Rena Rennebohm | GGP #063
|
Jan 06, 2026 |
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"I want them to come find us." - Dale Donovan | GGP #062
|
Dec 30, 2025 |
|
Innovations and Challenges: The Evolving Role of Service Advisors
|
Dec 24, 2025 |
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"If it needs to be done, it's going to be done" — Kory Rozema | GGP #060
|
Dec 18, 2025 |
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"You'll have no choice but to be successful" — Tom Palermo | GGP #059
|
Dec 16, 2025 |
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"We're trying to build a shop culture" — Kevin Reichelt | GGP #058
|
Dec 11, 2025 |
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“Women Love Seeing Another Woman at the Counter” — Kristy & Frank Sponaugle | GGP #057
|
Dec 09, 2025 |
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“It’s Not A Race To The Bottom” — Jeremy McQueen | GGP #056
|
Dec 04, 2025 |
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“People Want to Support Local—Not Big Brands” — Renton Garrett | GGP #055
|
Dec 02, 2025 |
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Auto Shop Insights: Documenting Processes for Success | GGP #054
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Nov 25, 2025 |
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“If You Google Us for Mini, We’re #1 — and Top 3 for BMW & Mercedes” — Sean Beardsley | GGP #053
|
Nov 20, 2025 |
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"Marketing Helps Us Keep in Touch With Our People" — Steve Finzel | GGP #052
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Nov 18, 2025 |
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“Your Front Desk Is the Face of Your Shop” — Josiah Martin | GGP #051
|
Nov 13, 2025 |
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“From EPA Fines to $7M Growth—How CDT Automotive Rebuilt Its Legacy” — Thomas Andrews | GGP #050
|
Nov 11, 2025 |
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“Stop Doing Everything—Lead Your Team Like Pros” — Lou Cannata | GGP #049
|
Nov 06, 2025 |
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“Stop Working in It—Start Building It” — Tim Schaefer | GGP #047
|
Nov 04, 2025 |
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“Speed Up by Slowing Down: Announce the DVI” — Alex Skander | GGP #047
|
Oct 30, 2025 |
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“Stop Turning Wrenches—Build a Bench and Lead” — Roger Kaufman | GGP #046
|
Oct 28, 2025 |
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“You don’t need every customer—value your time” — Scott Blair | GGP #045
|
Oct 23, 2025 |
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#044 Shadows of Bureaucracy: When Expansion Meets Resistance
|
Oct 21, 2025 |
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“Raise Your Hours Per Ticket, Not Your Bays” — Kathleen Callahan | GGP #043
|
Oct 16, 2025 |
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“Three Coaches Laughed When I Opened My Detail Shop” — Kyle Davis | GGP #042
|
Oct 14, 2025 |
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“How I Bought Out My Dad and Rebuilt the Shop” — Erik Scheidt | GGP #041
|
Oct 09, 2025 |
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“Everything before 1998 is ‘classic.’ After that, it’s ‘modern.’” — Tyson Fisher | GGP #040
|
Oct 07, 2025 |
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“We fix what actually needs to be done” — Alan & Shanley Austin | GGP #039
|
Sep 30, 2025 |
|
“Dual pricing isn’t the same as surcharging” — Rob Davis & David Nacion | GGP #038
|
Sep 27, 2025 |
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Dual Pricing • Shop Fees • Customer Trust — Cannata, Millevoi & Sapuppo | GGP #037
|
Sep 23, 2025 |
|
“Customers don’t trust shops—they trust people” — Max Blatt | GGP #036
|
Sep 16, 2025 |
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“DVI is the best thing since front pockets” — Mike Scaglione | GGP #035
|
Sep 09, 2025 |
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“Dealership alternative? Not without loaners.” — Laura Tierney | GGP #034
|
Sep 04, 2025 |
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“Growth Without Systems Will Break Your Shop” | Philip Korbel & Brian Teberg | GGP #033
|
Sep 02, 2025 |
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#032 Building Legacy: Succession Planning for Auto Repair Shops
|
Aug 26, 2025 |
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“The 3 Jobs of a Shop Owner” – Kevin Bird of JM Auto Service | GGP #031
|
Aug 19, 2025 |
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From Queens Streets to Shop Success: How Bill Vallely Built Tru-Fix AutoWorks on Truth
|
Aug 12, 2025 |
|
The Dual Dynamics of Managing Collision and Mechanical Shops
|
Jul 31, 2025 |
|
Tire Tech to AUTO EMPIRE: Bahaa Elabbasi’s JAW-DROPPING Journey, REBRANDS & TOWING Secrets! GGP #028
|
Jul 29, 2025 |
|
“From Janitor to Owner” - Jeremy Bucy SHARES His Journey, DEFENDS Personalized Service & REVEALS Vintage Car Secrets | GGP #027 O/I
|
Jul 22, 2025 |
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#026 Origin & Impact: Paul Marquardt of Clintonville Automotive Repair
|
Jul 15, 2025 |
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#025 Origin & Impact: Renan Souza of BR Auto Repair and Collision
|
Jul 08, 2025 |
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#024 Origin & Impact: David Light of Lighthouse Automotive
|
Jul 01, 2025 |
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#023 Balancing the Wrenches: Achieving Work-Life Harmony in Auto Repair
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Jun 24, 2025 |
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#022 Origin & Impact: Kelli Weatherby of Accurate Automotive
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Jun 17, 2025 |
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#021 Guided Growth: Navigating Auto Shop Challenges with Coaches
|
May 27, 2025 |
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#020 Origin & Impact: Kevin Millevoi of Millevoi's Tire & Automotive
|
May 20, 2025 |
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#019 Origin & Impact: Chris Whited of Community Auto Inc.
|
May 13, 2025 |
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#018 Origin & Impact: Kevin Bickford's Auto Journey
|
May 06, 2025 |
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#017 From Interviews to Integration: Building Strong Teams in Auto Repair
|
Apr 22, 2025 |
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#016 Reimagining Profit: Innovative Revenue Streams for Auto Shops
|
Mar 25, 2025 |
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#015 Debunking the 10,000 Mile Myth: Rebuilding Trust with Customers
|
Feb 27, 2025 |
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#014 Community Connections: Building Trust Beyond the Shop
|
Jan 28, 2025 |
|
#013 Rides and Rentals: Navigating Transportation Solutions in Auto Shops
|
Dec 31, 2024 |
|
#012 Beyond the Wrench: Evolving Shop Culture
|
Nov 29, 2024 |
|
#011 Mastering Auto Repair: Transparency, Pricing, and Customer Trust Strategies
|
Oct 29, 2024 |
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#010 Streamlining Shop Operations with CRM: Real Talk with Industry Leaders
|
Sep 24, 2024 |
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#009 Shop Owners Discuss Industry Conferences and Business Growth
|
Aug 27, 2024 |
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#008 Family Succession in Auto Repair Shops: Passing the Torch Smoothly
|
Jul 30, 2024 |
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#007 Training for Success: Building Stronger Teams and Better Shops
|
Jun 18, 2024 |
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#006 Recruiting Top Talent: Strategies for Building a Strong Team
|
May 28, 2024 |
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#005 Working on Your Shop Instead of in Your Shop for Auto Repair Shops
|
Apr 23, 2024 |
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#004 Retaining Top Talent: Strategies for Building a Strong Shop Culture
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Mar 26, 2024 |
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#002 Handling Bad Reviews: Insights from Shop Owners and CRM Expert
|
Feb 07, 2024 |
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#003 Time Management for Auto Shop Owners & Team Culture
|
Feb 07, 2024 |
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#001 Auto repair shop owners discuss credit card processing and dual pay options
|
Feb 04, 2024 |