Above The Fold

By Jess Cervellon

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Image by Jess Cervellon

Category: Marketing

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Episodes: 29

Description

Tune in every Thursday as Jess chats with operators and founders across CX, marketing, and everything in between to discuss what creates a killer brand experience. In each episode, we’ll dive into the nitty-gritty like acquisition and retention tactics and zoom out to discuss the big things like AI, brand experience and why customer experience is at the center of it all.

Episode Date
TRAILER - Above The Fold Podcast
Sep 05, 2024
Discovering Experiential Retail with Jolie’s Arjan Singh
Sep 05, 2024
Bridging Online and Offline Customer Journeys with Courtney Conway
Aug 29, 2024
The Importance of Inclusivity in Customer Experience
Aug 22, 2024
Psychology-Based CX: Sarah Levinger's approach
Aug 15, 2024
The Versatility of CX Roles in E-commerce with Nichole Ramirez
Aug 08, 2024
The Power of Consumer Research for Brand Success with Danielle Dawson
Aug 01, 2024
Building Real Customer Relationships with Postscript's Mike Manheimer
Jul 25, 2024
Customer Experience Secrets with FIGS' SVP Michael Bair
Jul 18, 2024
Enhancing CX with AI: Insights from Victoria Beckham Beauty’s Leanna Nazzisi
Jul 11, 2024
AI’s Role in Modern E-Commerce with Wyze Labs’ Logan Dunn
Jul 04, 2024
Flaus Founder Sam Coxe on Leaving Law for Entrepreneurship
Jun 27, 2024
Secrets to Stellar CX with Dr Squatch's Roma Yumul
Jun 20, 2024
Secrets of Omnichannel Success with Fabletics' Melanie Cummings
Jun 13, 2024
The Future of DYPERing: Innovation, Technology, and CX with Alexandra Vailas
Jun 06, 2024
From Australia to the US: Jade Cameron's Tips on Community Building
May 30, 2024
From Acquisition to Retention: Mastering CX with Cate Marques
May 23, 2024
How Super Coffee’s Jimmy DeCicco Built a Coffee Empire Backed by A-Rod
May 16, 2024
Creating Authentic Content: Tips from Top Influencers Dallin and Bella Lambert
May 09, 2024
From Disney to HopSkipDrive: Why Empathy is the Heart of Every CX
May 02, 2024
How to Create an Ultra Luxe Customer Experience with Madison Must
Apr 25, 2024
Why This Allbirds Marketer Loves Influencers
Apr 18, 2024
Rejection to Retention: The Self-Made Success Story
Apr 11, 2024
Pixels & Pores: A Chief Digital Officer's Guide to Beauty
Apr 04, 2024
Strategic Partnership in Customer Success, an Insider's Masterclass
Mar 28, 2024
From Humor to AI: Marketing Tactics that Resonate
Mar 21, 2024
Inside the CX of Gordon Ramsay's Favorite Cookware Brand
Mar 14, 2024
An Insider's Look into Glossier's CX
Mar 07, 2024
How This Leader Turned a Viral Burnt Pan Video into Customer Experience Gold!
Feb 29, 2024