Leadership in the Dealership

By Upstart

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Category: Business

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Subscribers: 2
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Episodes: 66

Description

Welcome to Leadership in the Dealership — an Upstart podcast where automotive innovation meets insightful conversations. We help dealers improve their customer and employee experience by tapping into the minds and experiences of the industry’s top leaders. We’ll also explore cutting-edge trends shaping the auto industry across digitization and customer experience, both online and in the showroom. Ready to meet your hosts and catch a sneak peek of what's to come? Check out the trailer. 

The views, thoughts, and opinions expressed in this podcast are those of the hosts and guests and do not necessarily reflect the official policy or position of Upstart. Any content provided by the hosts or guests is for informational purposes only and is based on their own experiences and perspectives.

Episode Date
The Hidden Cost That Could Kill Your Next Car Deal
Oct 14, 2026
One Process Doesn’t Fit Every Buyer
Sep 30, 2026
Remove Financing Friction From Your Car Deals
Sep 16, 2026
What If Buying a Car Could Actually Be Easy?
Sep 02, 2026
Too much tech? How to Audit Your Dealership Tech Stack
Aug 19, 2026
When Something Goes Wrong, Everything Matters
Aug 05, 2026
TikTok Is the New Car Salesperson
Jul 22, 2026
More Profit or More Sales? What Actually Wins?
Jul 08, 2026
The Motor Oil Supply Risk You Should Be Watching
Jun 24, 2026
2.4 Million Lease Returns Are Coming. Now What?
Jun 10, 2026
The Future of Car Buying Isn’t One Offer
Jun 10, 2026
From $198 to $1,000… Why Does Everything Feel So Expensive Right Now?
May 13, 2026
Stop Using AI Like This (Start Winning More Deals)
Apr 29, 2026
Why Trade-Ins Are Killing Your Deals (And What Dealers Are Missing)
Apr 15, 2026
Old School vs Modern Dealership: What’s Actually Working
Apr 01, 2026
Are EVs Ready for the Real World Yet?
Mar 18, 2026
The Payment Hierarchy Is Changing. Here’s What Dealers Need to Know.
Mar 04, 2026
Inside NADA 2026: F1, AI and the Energy on the Show Floor
Feb 18, 2026
What FICO Data Reveals About Today’s Car Deals
Feb 04, 2026
Amazon Autos Is Live: What It Means for Dealers
Jan 21, 2026
Why Old-School Sales Tactics Are Killing Your Gen Z Deals
Jan 07, 2026
2026 Predictions Every Dealer Should See
Dec 23, 2025
He Used Facebook to Sell Millions
Dec 10, 2025
Why Car Loans Are Stretching Further Than Ever
Nov 25, 2025
Why This EV Owner Is DONE With Electric Cars
Nov 12, 2025
5 Things Most People Don’t Know About Car Dealerships
Oct 29, 2025
Why Car Buyers Are About to Pay a Lot More
Oct 15, 2025
Inside the Biggest Dealer Event of the Year: NAMAD
Oct 01, 2025
What No One Tells You About Selling Used EVs
Sep 17, 2025
Are EVs Still Worth Buying After the Tax Credit Expires?
Sep 03, 2025
Why Affordable Used Cars Are Vanishing Faster Than Ever
Aug 20, 2025
The Most Asked Car Questions According to AI
Aug 06, 2025
The Real Reason Buyers Are Skipping the Showroom
Jul 23, 2025
What Tesla Got Right That Dealers Keep Missing
Jul 09, 2025
What We’re Watching at NIADA 2025
Jun 18, 2025
The Secret to Surviving the F&I Squeeze
Jun 11, 2025
The Podcast Every Auto Dealer Needs
Jun 04, 2025
The Leadership Formula for Dealership Success
May 28, 2025
Data is the New Oil… But Most Dealerships Are Running on Crude
May 14, 2025
How Your Mind Shapes Your Next Car-Buying Decision
Apr 30, 2025
What 25% Tariffs Mean for the Auto Industry
Apr 09, 2025
Gen Z is Changing Car Buying—Here’s What Your Dealership Needs to Know
Apr 02, 2025
From Leads to Loyalty: AI’s Impact on Customer Engagement in Dealerships
Mar 19, 2025
The Secrets to Success of a 100-Year-Old Luxury Dealership
Mar 05, 2025
The Hottest Takes from NADA 2025
Feb 19, 2025
Are Fed Rate Cuts Really Lowering Car Payments? The Truth for Dealers and Buyers
Feb 05, 2025
2025 Automotive Predictions: Tariffs, EVs, and “The Year of the Customer”
Jan 22, 2025
2024 in Headlines: The Wins, Challenges, and Big Moves in Auto
Jan 08, 2025
Leadership at 27: How Jenell Ross Transformed Bob Ross Auto
Dec 18, 2024
How Consumer Behavior and Data Are Reshaping Auto Financing
Dec 11, 2024
Navigating Economic Volatility & the Evolving Auto Market with Paul Machin from Black Book
Nov 13, 2024
What October 2024’s Auto Summits Reveal About the Future of Dealerships
Oct 30, 2024
Resilience in Action: How Zeigler Thrives with Employee Focus
Oct 16, 2024
Building A Dealership Without Walls
Sep 18, 2024
Prioritize Your People: Employee-First Initiatives and Diversity in the Dealership
Sep 04, 2024
Turning Trust into Transaction: Generation-Spanning Sales Strategies
Aug 21, 2024
Success in Motion: Combining Leadership, Sales, and Service Excellence
Aug 07, 2024
All Things EV with Steve Greenfield: Affordability, “Coopetition” and AI
Jul 24, 2024
Mastering Marketing KPIs & Tech Outage Resiliency
Jul 10, 2024
Moving More Metal with AI-Powered Lending
Jun 26, 2024
Electrifying the Future: Approaches to EV Adoption and Sales Evolution
Jun 12, 2024
Innovate to Elevate: Sales Strategies Decoded
May 29, 2024
Future-Proofing the Dealership: Tech Training in Auto Sales
May 15, 2024
Evolving BDC teams, Employee Education and EVs
May 01, 2024
Beyond the First Purchase: How Dealerships Cultivate Lasting Trust
Apr 17, 2024
Automation & Automobiles: Dealerships in the Digital Age
Apr 03, 2024