The Supportive Podcast
By Help Scout
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Category: Management
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Episodes: 30
Description
Brought to you by Help Scout's Mat Patterson, The Supportive is a show for the customer-centric leaders of today and tomorrow. Tune in for tons of customer experience insights, practical tips, expert advice, and a bit of fun. (Also dad jokes).
| Episode | Date |
|---|---|
|
Relevance before brevity in support with Leslie O'Flahavan
|
Jun 15, 2026 |
|
700 classes and 0 perfect takes with Alison Groves
|
Jun 02, 2026 |
|
Kristi Thompson creates her own job
|
May 17, 2026 |
|
5 Themes from Season 2
|
Apr 20, 2026 |
|
Is David Sparks too kind to be a lawyer?
|
Mar 24, 2026 |
|
NapLab tells you what mattress sellers will not
|
Mar 08, 2026 |
|
Young Henrys — Our First Customers
|
Jan 19, 2026 |
|
YNAB — Our First Customers
|
Dec 09, 2025 |
|
Wistia — Our First Customers
|
Nov 19, 2025 |
|
ZSA — Our First Customers
|
Sep 08, 2025 |
|
Help Scout — Our First Customers
|
Aug 11, 2025 |
|
Supportive Shorts — Reframing AI Chatbots
|
Jul 18, 2025 |
|
Supportive Shorts — Season 1 is a wrap!
|
Jun 02, 2025 |
|
Episode 10 — Inside Buzzsprout support with Priscilla Brooke
|
Apr 24, 2025 |
|
Episode 9 — On Community
|
Mar 25, 2025 |
|
Episode 8 — Origins of Support
|
Mar 05, 2025 |
|
Episode 7 — Getting Started in Support
|
Feb 07, 2025 |
|
Supportive Shorts - Change for Santa
|
Dec 19, 2024 |
|
Episode 6 — Support Teams of 2028
|
Dec 04, 2024 |
|
Patto Presents - Epochal Growth - Customer Centricity Through Journey Mapping
|
Oct 24, 2024 |
|
Supportive Shorts — My First Customer Service Job
|
Oct 09, 2024 |
|
Episode 5 - Escape the Queue
|
Sep 23, 2024 |
|
Episode 4 - Greatest Mistakes in Customer Service History
|
Aug 29, 2024 |
|
Supportive Shorts - Time is Money
|
Aug 15, 2024 |
|
Episode 3 - Secrets of A Product Manager
|
Jul 25, 2024 |
|
Supportive Shorts - We (May) Need Another Hero
|
Jun 27, 2024 |
|
Episode 2: Self-Service is the Future of Online Support
|
Jun 18, 2024 |
|
Supportive Shorts - The AI-First Bandwagon
|
Jun 11, 2024 |
|
Episode 1: AI and the Future of Support Teams
|
May 02, 2024 |
|
Welcome to The Supportive!
|
Apr 25, 2024 |