Customer Success: Pivot Your Career
By Alex White and David Lokietz
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Image by Alex White and David Lokietz
Category: Careers
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Episodes: 24
Description
Insightful interviews for anyone looking to join or move up in the Customer Success (CS) profession.
We'll talk with guests with a variety of CS roles from customer success managers (CSM) to chief customer officers (CCO), along with CS recruiters. We'll explore various aspects of CS, including success stories, skills, challenges, and the future of Customer Success with the ultimate goal of helping you find your next role.
Learn what qualities people are seeking and get a few hints on how to position yourself to land your dream job! Join us each month for an action packed episode!
| Episode | Date |
|---|---|
|
Navigating Global Customers: Sudi Navile on Customer Success and AI Innovation
|
May 06, 2026 |
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Pivot to CS & Technology: Amber Monroe's Healthcare Journey
|
Apr 08, 2026 |
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Reevaluating Success: Layton Chaney candid and unfiltered
|
Mar 22, 2026 |
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Redefining Post-Sales: Alex Raymond discusses his new book, “The Growth Department”
|
Mar 01, 2026 |
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Harnessing AI: Stephen Wise on Monocle’s Innovative CS Platform
|
Feb 18, 2026 |
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2025 Year in Review: Key Lessons and Growth Opportunities in Customer Success
|
Jan 30, 2026 |
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Mastering Ever-Changing Customer Requests with Concentrix’s Caroline Grant
|
Sep 18, 2025 |
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Enterprise Customer Insights and Strategies with Matthew Rinkert
|
Aug 14, 2025 |
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Tailored solutions in CS driving business scale and growth with John Huber
|
Jul 14, 2025 |
|
Embracing Innovation and Agility in Retail with Google’s Sri Vidya Annapragada
|
Jun 19, 2025 |
|
Exploring AI Innovations in CS with Venture Builder Chris Fernandes
|
May 20, 2025 |
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Redefining CS with Service Geeni CCO James Lawson ✔
|
Apr 16, 2025 |
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Elevating Business through CS with Trace3 GM Drew Cather
|
Mar 12, 2025 |
|
Building Trusted Partnerships with Google's CS Executive Carol Crowe
|
Feb 11, 2025 |
|
CS Job Search Insights and Career Coaching w/ Carly Agar
|
Jan 07, 2025 |
|
Reflecting on 2024: Key Lessons and Growth Opportunities in Customer Success
|
Dec 10, 2024 |
|
Crafting Customer Experience Strategies and Fostering Growth: Lessons with John Gusiff
|
Nov 19, 2024 |
|
Driving Growth and Engagement Part2: Strategies from WNTD Founder Liz MacAulay (Elizabeth Italiano)
|
Oct 10, 2024 |
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Driving Growth and Engagement Part1: Strategies from WNTD Founder Liz MacAulay (Elizabeth Italiano)
|
Oct 02, 2024 |
|
Embracing Ambiguity and Building Change Resilience: Insights from Jennifer Albrecht
|
Aug 28, 2024 |
|
Building a Customer-Centric Culture: Insights from Imply’s CCO Pranav Parekh
|
Jul 30, 2024 |
|
Navigating the CS Job Market: Advice from recharge's Noah Little
|
Jun 28, 2024 |
|
Cultivating Customer Success: Insights from SAP's Steve Pino
|
May 23, 2024 |
|
Welcome to Customer Success: Pivot Your Career!
|
May 17, 2024 |