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One of the key things we frequently observe is the speed with which the retail space is evolving and how many people are finding it challenging to keep up. That’s exactly why we started this podcast - to provide experts a stage to share what they have been working on, bring new ideas to the forefront, create more awareness, and explore cutting-edge technologies.
In a world where customer experiences can make or break a brand, “The Retail Spotlight” is a new podcast series where executives from leading retailers and brands share their stories, innovations, and strategies that puts the customer at the center of every experience.
The Retail Spotlight podcast is powered by refive (https://www.refive.io/en/)
| Episode | Date |
|---|---|
|
Retail’s Data Gap Has a New Deadline with AI | 🎙️ Nina Mimica, Ex- Chief Innovation & Digitalization Officer @ Studenac, Executive Advisor @ Kairos Advisory
|
Mar 25, 2026 |
|
Anand Rao, Ex-General Manager @ Sharaf DG | 🎙️ Retail as a Service: The Operating Model Behind Tomorrow’s Stores
|
Oct 21, 2025 |
|
Giovanni Zaccariello, SVP Global Visual Experience @ Coach | 🎙️ Play, Purpose, and the Art of Emotional Retail Design
|
Jul 10, 2025 |
|
Mara Carvalho, Digital Director @ Salsa Jeans | 🎙️ Digital with a Human Heart: Salsa Jeans' Omnichannel Journey
|
Apr 17, 2025 |
|
Gianfranco Cuzziol, CRM and Personalisation Advisor | 🎙️ From Car Boots to CRM: The Art of Purposeful Personalisation #8
|
Feb 13, 2025 |
|
Harri Nieminen, Head of Customer Experience and Insight | 🎙 Customer Experience Reimagined: Inside Stockmann's Emotional Value Index #7
|
Dec 19, 2024 |
|
Alan Ferrero, Digital & Ecommerce Director at Camper | 🎙 Redefining Loyalty: Inside Camper's Walking Society and Sustainable Future #6
|
Oct 31, 2024 |
|
Peter Pernot-Day, Head of Strategic and Corporate Affairs for NA and Europe at Shein | Shaping the Future of Fashion: Shein's On-Demand Production Model #5
|
Oct 17, 2024 |
|
Marco Trada, Director eCommerce at Leroy Merlin | 🎙️ The New Age of DIY : How Leroy Merlin is Blending Tradition with Technology #4
|
Sep 24, 2024 |
|
Roger Sole, Chief Digital Officer at Bata Group | 🎙️ Power of Localisation in Retail: Bata's Strategy for Success | #3
|
Jul 24, 2024 |
|
Alessandra Montrasio, Chief Marketing Officer | Fast Service, Faster Marketing: Using Feedback to Innovate | #2
|
Jul 18, 2024 |
|
Jonathan Haywood, Former Director CRM & Transformation at Holland & Barrett | 🎙️ Personalisation, Loyalty and Innovation in the Health and Wellness Space #1
|
Jun 18, 2024 |
|
The Retail Spotlight | Trailer
|
May 29, 2024 |