The Customer Commerce Podcast

By StoreConnect

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Category: Business

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Episodes: 52

Description

Now more than ever, businesses need to grow — rapidly and in the most streamlined way possible. Customers need to be serviced simply and swiftly. And technological hurdles need to be replaced with more robust and integrated solutions. It’s the reason "Customer Commerce" is replacing the old, outdated modes of business and commerce, both online and offline.  Join Jess, Mikel and David weekly, as they share the latest trends, breakthroughs and opportunities, plus our exclusive segment "Real CUSStomers" where real customers share it and bare it all!

Episode Date
AI won't save you if your data is a mess
Apr 16, 2026
The businesses that won't exist in 3 years (and how to not be one)
Mar 19, 2026
Why “sync" is a lie and other eCommerce myths with Mikel Lindsaar
Feb 27, 2026
Why you have to be insane to run a business
Aug 25, 2025
How simplifying your data can lead to better decision-making with James King
Jul 24, 2025
How to empower your team on customer loyalty
Jul 15, 2025
Cracking Your eCommerce Conversion Code with Martin Beeson
Jul 07, 2025
The Biggest Conversion Rate Lie with Iain Calvert
Jun 24, 2025
The upsell that customers actually love (and makes you more money) with Saul Kropman
May 28, 2025
Cringe campaigns, live shopping, and the future of CX
May 20, 2025
Why most loyalty programs fail (and what to do instead) with Anna Samkova
May 13, 2025
The lie that business owners tell themselves
May 06, 2025
What llamas and AI can teach you about business growth
Apr 30, 2025
Implementation red flags (and how to spot them) with Tad Reeves
Apr 22, 2025
Keeping Business Exciting: How to Avoid Boredom While Growing
Apr 01, 2025
eCommerce fake apologies, smart trolleys & copycats
Mar 27, 2025
Business shortcuts today vs. lasting success tomorrow
Mar 20, 2025
Scaling a Business While Keeping Family First: The Secret Behind This Businesses 300% Growth
Mar 11, 2025
The New Consumer Fear in this Digital Age
Feb 27, 2025
How Business Owners Can Stay on Top of Everything
Feb 11, 2025
Creating ‘Wow’ Moments in Customer Commerce
Jan 30, 2025
The Truth About Entrepreneurship
Jan 27, 2025
Could This Be the $103 Billion Fix for Fraudulent Returns?
Jan 16, 2025
The 2025 Commerce Prediction That Left Mikel Speechless!
Jan 09, 2025
The guy who paid $6.2M for a banana...
Jan 06, 2025
The No.1 Hidden Cost of Cheap eCommerce Solutions Feat. Jo Swadling
Jan 05, 2025
80% of eCommerce Businesses Get This Marketing Step Wrong
Dec 19, 2024
The Secret About Online Reviews Feat Scott Brandley
Dec 12, 2024
The Rivalry Behind Adidas and Puma
Dec 05, 2024
Jaguar’s Rebrand Gone Wrong?!
Nov 28, 2024
How This eComm Brand Went Viral by Offending Their Audience (And It Worked)
Nov 21, 2024
How Brands Are Clapping Back at Dupes in eCommerce
Nov 14, 2024
Was the Crumbl Scam in Sydney a Genius Move?
Nov 08, 2024
Customer Experience 2024: Trends and Insights Featuring Michael Diamond
Oct 31, 2024
The Essence of ‘Customer Commerce’ and why Uber got it RIGHT
Oct 24, 2024
Making Every Click Count: Prepping Your eCommerce for Holiday Conversions
Oct 17, 2024
How to Zig When Others Zag in eCommerce
Oct 10, 2024
Busting Myths in eCommerce: What Actually Works (Part 2)
Oct 03, 2024
Key Takeaways from Dreamforce 2024
Sep 27, 2024
Is your eCommerce losing customers? Here’s how.
Sep 23, 2024
Common eCommerce Myths BUSTED (Part 1)
Sep 12, 2024
eCommerce Expert Talks Why B2B Brands Must Adapt or Fail
Sep 05, 2024
The 72% eCommerce Gap: Why Your Customers Feel Disconnected
Sep 02, 2024
How to Prepare for Peak Season in eCommerce
Aug 22, 2024
The True Cost of Ignoring Customer Experience
Aug 15, 2024
Avoiding Common Branding Pitfalls for Small Businesses
Aug 01, 2024
StoreConnect’s Chief Growth Officer on Making Business Growth Sustainable
Jul 24, 2024
Optimizing Your Customer's Journey
Jul 18, 2024
Knowing What Your Customers (actually) Want
Jul 12, 2024
Let's Get Personal: How to Boost Customer Loyalty
Jul 04, 2024
D2C Explained: Direct-to-Consumer Business Benefits
Jun 27, 2024
The First One: Jumping Straight Into It!
Jun 21, 2024