Customer Care Channel
By Lisa Baker
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Category: Entrepreneurship
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Episodes: 44
Description
Welcome to the Customer Care Channel, your go-to podcast for creating amazing customer experiences and honing your customer service skills.
Hosted by Lisa Baker, this podcast is designed especially for business owners who are passionate about elevating their customer service to the next level.
Join us as we explore actionable tips, inspiring stories, and expert insights to help you build a loyal customer base and thrive in the competitive business landscape.
Episodes are currently uploaded as and when I can around looking after my 18 month old and 3 year old!
**Connect with Us:**
Download your FREE Customer Success kit here: https://customercarechannel.com/freebies/
Enrol onto Customer Experience Course here
Follow us on Instagram and Tiktok for daily tips and inspiration
Printable Downloads: Get Organised
Support the pod and Buy a Coffee: Buy me a Coffee
**Subscribe & Review:**
If you enjoyed the show, please subscribe and leave us a review on Apple Podcasts, Spotify, or wherever you listen. Your support helps us grow and reach more female entrepreneurs like you!
Thank you for tuning in to the Customer Care Channel. Join us next week as we continue to explore the art of exceptional customer service. Remember, happy customers are the heart of a successful business!
*Affiliate Disclaimer:
Note this description contains affiliate links that allow you to find the items mentioned in this podcast and support the channel at no cost to you. While this channel may earn minimal sums when the viewer uses the links, the viewer is in no way obligated to use these links. Thank you for your support!
Hosted on Acast. See acast.com/privacy for more information.
| Episode | Date |
|---|---|
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How to Implement Change Safely in Your Business
|
Feb 16, 2026 |
|
Customer Journey Mapping: The Simple Tool That Instantly Improves Customer Experience
|
Feb 02, 2026 |
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How to Hire the Right People for Exceptional Customer Service
|
Jan 19, 2026 |
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How to Use AI in Customer Experience Without Losing the Human Touch
|
Jan 05, 2026 |
|
Customer Experience Without Overwhelm: How to Simplify, Prioritise, and Care Better
|
Dec 22, 2025 |
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How to Handle Customer Complaints the Right Way
|
Dec 08, 2025 |
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Customer Experience is Your Business Superpower!
|
Nov 24, 2025 |
|
What Service Desk Management is
|
Sep 19, 2025 |
|
Building a Customer-Centric Culture: Strategies for Lasting Success
|
Sep 12, 2025 |
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Avoid These Customer Service Mistakes and Build Loyalty
|
Sep 05, 2025 |
|
How to Analyze Customer Complaints (and Fix Them Fast!)
|
Aug 29, 2025 |
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How to Create Amazing Customer Experiences (That Actually Work!)
|
Aug 22, 2025 |
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Top 5 Customer Complaint Mistakes That Are Costing You Sales
|
Aug 01, 2025 |
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5 Proven Tips to Reduce Customer Complaints and Boost Satisfaction
|
Feb 21, 2025 |
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Top 49 Customer Complaints Businesses Receive and How to Address Them
|
Feb 14, 2025 |
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10 Proven Customer Service Strategies Every Beginner Entrepreneur Must Master
|
Feb 07, 2025 |
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Time Management Hacks for Entrepreneurs - Crush Your 2025 Goals
|
Jan 24, 2025 |
|
2025 Business Trends - Top Strategies Entrepreneurs Need to Know
|
Jan 17, 2025 |
|
How to Build a Powerful Personal Brand in 2025
|
Jan 10, 2025 |
|
Transforming Retail - How to Create Outstanding Customer Experiences and Reduce Complaints
|
Dec 20, 2024 |
|
Building a Customer-Centric Business: Simple Steps for Beginners
|
Dec 13, 2024 |
|
Building a Solid Foundation for Exceptional Customer Service
|
Dec 06, 2024 |
|
Customer Experience 101 - A Beginner’s Guide to Delight Your Customers
|
Nov 29, 2024 |
|
Handling Tough Situations: Navigating Difficult Customer Interactions
|
Nov 22, 2024 |
|
Productivity Tips for Becoming Customer-Focused in Your Business
|
Nov 15, 2024 |
|
The Secret to What Customer Service is
|
Nov 01, 2024 |
|
Beauty Salon Ideas to provide excellent customer service
|
Oct 25, 2024 |
|
What are Your Customer Service Standards
|
Oct 18, 2024 |
|
The Customer isnt Always Right
|
Oct 11, 2024 |
|
How to Give Great Customer Service - the L.A.S.T Method
|
Oct 07, 2024 |
|
How to Handle Customer Complaints
|
Sep 27, 2024 |
|
What is Customer Journey Mapping
|
Sep 20, 2024 |
|
Improving Customer Interactions via a Service Desk
|
Sep 13, 2024 |
|
Customer Service Resume Tips
|
Sep 06, 2024 |
|
How to Create a Customer Survey to Improve Customer Experience
|
Aug 30, 2024 |
|
Customer Reddit Questions What Would You Do
|
Aug 23, 2024 |
|
Navigating Change: Ensuring Positive Customer Impact
|
Aug 16, 2024 |
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The Power of Customer Focus: Boosting Engagement and Satisfaction
|
Aug 09, 2024 |
|
Taking Customers Personally: The Impact on Mental Health and How to Cope
|
Aug 02, 2024 |
|
Understanding Customer Experience: The Key to Business Success
|
Jul 26, 2024 |
|
Mastering Customer Excellence: Insights and Strategies for Success
|
Jul 19, 2024 |
|
Unlocking Exceptional Customer Service: Strategies for Business Growth
|
Jul 12, 2024 |
|
Types of Customers in Business
|
Jul 12, 2024 |
|
Customer Care Channel Trailer
|
Jul 09, 2024 |