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| Episode | Date |
|---|---|
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W.I.N.S.: Your 4-Step Guide to Effective Delegation with Kent Bullard [E102]
|
Jul 06, 2026 |
|
Podcasting 101 with Carm Capriotto [E101]
|
Jun 29, 2026 |
|
Milestone Episode 100 with Lucas Underwood and David Roman [E100]
|
Jun 22, 2026 |
|
Open 7 Days a Week? The Real Cost of Losing the Weekend [E099]
|
Jun 15, 2026 |
|
The No Shared Urgency Spiral Culture Crisis [E098]
|
Jun 08, 2026 |
|
Is Altruism Real? [E097]
|
Jun 01, 2026 |
|
OnRamp: Cascading Car Failures (Part 2)[E096]
|
May 25, 2026 |
|
OnRamp: A Worthy Cause (Part 1) [E095]
|
May 18, 2026 |
|
Talk It Out: Using AI Voice Dictation to Work Faster and Think Clearer [E094]
|
May 11, 2026 |
|
The Collapse of Felt Obligation [E093]
|
May 04, 2026 |
|
"I Would Have Written a Shorter Presentation If I Had the Time!" [E092]
|
Apr 27, 2026 |
|
Half a Mile and Fifteen Minutes: A Lesson on Being Present with Customers [E091]
|
Apr 20, 2026 |
|
Meet Up! Running Meetings With Purpose [E090]
|
Apr 13, 2026 |
|
10 Tips for Public Speaking: Tip #10 Gain Experience [E089]
|
Apr 06, 2026 |
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10 Tips for Public Speaking: Tip #9 Structure Your Message [E088]
|
Mar 30, 2026 |
|
10 Tips for Public Speaking: Tip #8 Mistakes Happen, Keep Going [E087]
|
Mar 23, 2026 |
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10 Tips For Public Speaking: Tip #7 Realize People Want You to Succeed [E086]
|
Mar 16, 2026 |
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10 Tips For Public Speaking: Tip #6 Visualization is Overrated [E085]
|
Mar 09, 2026 |
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10 Tips For Public Speaking: Tip #5 Relax, Nerves Are Normal [E084]
|
Mar 02, 2026 |
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10 Tips For Public Speaking: Tip #4 Own the Room [E083]
|
Feb 23, 2026 |
|
10 Tips For Public Speaking: Tip #3 Know Your Audience [E082]
|
Feb 16, 2026 |
|
10 Tips For Public Speaking: Tip #2 Practice Practice Practice [E081]
|
Feb 09, 2026 |
|
10 Tips For Public Speaking: Tip #1 You Are the Medium [E080]
|
Feb 02, 2026 |
|
Four Questions That Stop the Elevator Ride [E079]
|
Jan 26, 2026 |
|
Social Media Detox with Tracy Capriotto [E078]
|
Jan 19, 2026 |
|
Values Based Client Education [E077]
|
Jan 12, 2026 |
|
Should We Encourage New Customers to Wait? [E076]
|
Jan 05, 2026 |
|
Communicating Quality Control [E075]
|
Dec 29, 2025 |
|
Retire These Phrases - Build More Trust [E074]
|
Dec 22, 2025 |
|
When Competitors Speak Down, You Speak UP! [E073]
|
Dec 15, 2025 |
|
What to Do When a Customer Pushes You Past Your Limit [E072]
|
Dec 08, 2025 |
|
Declined Repair Protocols Every Shop Should Follow [E071]
|
Dec 01, 2025 |
|
I Heard My Grandmother's Laugh [E070]
|
Nov 24, 2025 |
|
SEMA vs. AAPEX: Spectacle is Killing Meaningful Connection [E069]
|
Nov 17, 2025 |
|
Things My Grandpa Said: "Some Joe Paluka." [E068]
|
Nov 10, 2025 |
|
When That Podcast Invite is a SCAM! [E067]
|
Nov 03, 2025 |
|
Acres of Diamonds with Mike Edge [E066]
|
Oct 27, 2025 |
|
How To Get Out Of A Ticket! [E065]
|
Oct 20, 2025 |
|
How I Met Chris Cloutier, and Why You Should Go to AAPEX! [E64]
|
Oct 13, 2025 |
|
Pessimism Aversion [E063]
|
Oct 06, 2025 |
|
Welcoming Fresh Perspective with Quinn Butler [E062]
|
Sep 29, 2025 |
|
My Mistake - Sorry! [E061]
|
Sep 22, 2025 |
|
Serving Single Mom's Through Auto Repair with SparkHope Automotive [E060]
|
Sep 15, 2025 |
|
Developing Diagnostic Skills with Matt Fanslow and Shaun O'Neill [E059]
|
Sep 08, 2025 |
|
Engaging Our Clients in Need With Helen Fradette [E058]
|
Sep 01, 2025 |
|
The Reservationist Role in Retention [E057]
|
Aug 25, 2025 |
|
Behind the Mic with Tracy Capriotto [E056]
|
Aug 18, 2025 |
|
By Design: Shutting Down a Stream - Starting New Ones [E55]
|
Aug 11, 2025 |
|
Believe Your Customers: The Pontiac Parable [E054]
|
Aug 04, 2025 |
|
Adaptive Communication with Rhonda Lea [E053]
|
Jul 28, 2025 |
|
A Simple formula for Artful Story Telling [E052]
|
Jul 21, 2025 |
|
How we Talk About Money (Discussing Payment Options) [E051]
|
Jul 14, 2025 |
|
Millennial Stats [E050]
|
Jul 07, 2025 |
|
Unplug, Immerse, and Reboot: Part 2 [E049]
|
Jun 30, 2025 |
|
Unplug, Immerse, and Reboot: Part 1 [048]
|
Jun 23, 2025 |
|
The Case for Employee Emails [E047]
|
Jun 16, 2025 |
|
Pros and Cons of Greeting Clients at the Vehicle [E046]
|
Jun 09, 2025 |
|
Did You Hear what JD Power's Press Release says about Communication? Reviewing the 2025 ASI [E045]
|
Jun 02, 2025 |
|
On Memorial Day with Brandon Crusha USMC (RET) [E44]
|
May 26, 2025 |
|
Earn Your CSP (Certified Speaking Professional) With Jimmy Lea [E043]
|
May 19, 2025 |
|
Being a Barnabas! with Evangela Brumfield [E042]
|
May 12, 2025 |
|
Just Call Your Clients! With Hunt Demarest [E041]
|
May 05, 2025 |
|
"Desmarting" or Device Discipline with Jeremy Glassco [E040]
|
Apr 28, 2025 |
|
Device Discipline: The War Against Notifications [E039]
|
Apr 21, 2025 |
|
Proving Everyone Wrong - Drew Van Der Weide Speaks Up! [E038]
|
Apr 14, 2025 |
|
Family Dynamics in the Auto Industry with Maryann Croce [037]
|
Apr 07, 2025 |
|
Vision Hi-Tech Training & Expo Speech Workshop Takeaways with Chris Cloutier [E036]
|
Mar 31, 2025 |
|
The Edge of a Generation - with Darren McLea [E035]
|
Mar 24, 2025 |
|
Pilot Talk - Communicating with my CFI [E034]
|
Mar 17, 2025 |
|
Show Up and Show Out - Speech Contest Recap [E033]
|
Mar 10, 2025 |
|
This Sucks! - And It Works! [E032]
|
Mar 03, 2025 |
|
A.P.A.C. Effective Communication and Problem Solving- Do It! [E031]
|
Feb 24, 2025 |
|
Balancing Technology to Better Our People with David Boyd [E030]
|
Feb 17, 2025 |
|
Aiming for Supermedium [E029]
|
Feb 10, 2025 |
|
The Steps Before a Low Score [E028]
|
Feb 03, 2025 |
|
Networking at Conference with Confidence [E027]
|
Jan 27, 2025 |
|
Ask the Host! Evan asks - Craig Answers [E026]
|
Jan 20, 2025 |
|
K.I.S.S. - Keep It Simple [E025]
|
Jan 13, 2025 |
|
Unmatched Intentionality - The Lost Art of Letter Writing [E024]
|
Jan 06, 2025 |
|
Communicating On Growth with Darrin Mallett [E023]
|
Dec 30, 2024 |
|
The Repair Shop Role Focused on Communication - The Reservationist [E022]
|
Dec 23, 2024 |
|
Imposter Syndrome [E021]
|
Dec 16, 2024 |
|
Litany Against The Fear of Public Speaking [E020]
|
Dec 09, 2024 |
|
Reframing [E019]
|
Dec 02, 2024 |
|
The Stories That Shape Us: With Kent Bullard [E018]
|
Nov 25, 2024 |
|
Orienting Towards Improved Client Relating Capability [E017]
|
Nov 18, 2024 |
|
Artificial Intelligence: We Have Some Concern! With Dan Vance [E016]
|
Nov 11, 2024 |
|
Speaking of Halloween - Fun with Story Telling [E015]
|
Nov 04, 2024 |
|
What Your Opt-Outs are Really Telling You [E014]
|
Oct 28, 2024 |
|
Tough Talk: Tips for Calmly Tackling Controversial Topics with Evan Wisner [E013]
|
Oct 21, 2024 |
|
Effective Communication in Your Weekly Huddle with Josh Parnell [E012]
|
Oct 14, 2024 |
|
Eliminating Filler Words [E011]
|
Oct 07, 2024 |
|
Shut Up! [E010]
|
Sep 30, 2024 |
|
Communicating in Crisis - Part Deux [E009]
|
Sep 23, 2024 |
|
The Cemetery Incident: Reflecting on Crisis Communication and Compassion [E008]
|
Sep 16, 2024 |
|
The Price of Assumptions: Cecil Bullard's Eye-Opening Lesson on Family [E007]
|
Sep 09, 2024 |
|
Communicate Like a Pro: Tips and Mistakes with Craig O'Neill [E116] - The Auto Repair Marketing Podcast
|
Sep 04, 2024 |
|
Communicating With Questions: Jeremy and the Jungle [E006]
|
Sep 02, 2024 |
|
Discussing D-Day + 80 Years [E005]
|
Aug 26, 2024 |
|
Friction is a part of Feedback with Chris Cloutier [E004]
|
Aug 19, 2024 |
|
The Communications Journey Starts with Listening [E001]
|
Jul 28, 2024 |
|
Diagnosing Communication Problems A to Z [E002]
|
Jul 28, 2024 |
|
Where Are We Communicating From? [E003]
|
Jul 28, 2024 |