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Everyone in the room told you the platform was ready. Your SI. Your Salesforce AE. Your implementation partner. Ask yourself what every one of them had in common. Then ask yourself why you're the one who lives with the consequence if they're wrong.
Vendors get paid on the yes. SIs get paid on the scope. You get blamed on the outcome.
Heartbeat is the only show in the Salesforce ecosystem hosted by someone with nothing to sell on the other side. No implementation revenue. No vendor relationship. No stake in what the answer is.
Every episode surfaces what the rooms with financial skin in the game won't say — about AI readiness, platform truth, and what it actually costs to build on a foundation that isn't ready.
Hosted by Mike Sommer — founder of Business MRI. Former IBM Senior Director. The independent voice mid-market companies call before they bet the business on AI in Salesforce.
See what's real. Build what's next.
📊 Find out if your platform is Cleared: https://bit.ly/4rCMYct
| Episode | Date |
|---|---|
|
Salesforce AI Readiness: Fix the Fundamentals First
|
Jan 26, 2026 |
|
UPGRADE ≠ PROGRESS
|
Jan 10, 2026 |
|
Stop Trying To Be A Leader (Do This Instead)
|
Dec 04, 2025 |
|
The "Enthusiastic Intern" Problem: Why AI Needs Guardrails
|
Nov 21, 2025 |
|
The Transformation Gap - Why AI Fails — and What Real Leaders Do Differently
|
Oct 09, 2025 |
|
Why Most CIOs Fail — And How to Lead Differently
|
Sep 24, 2025 |
|
From Hype to Strategy: David Williamson on AI’s Real Role in the Enterprise
|
Jul 17, 2025 |
|
Accelerating Digital Transformation with Ian Gotts | Change Intelligence & Smarter Salesforce Management
|
Jul 02, 2025 |
|
Tight budgets. Big expectations. 90 days to deliver.
|
Jun 12, 2025 |
|
CIO Mastermind: Building a Vendor-Free Tech Community
|
Jun 04, 2025 |
|
From CIO to Strategic Advisor: Lessons on Scaling, Governance & Innovation | Karl Mosgofian Interview
|
May 21, 2025 |
|
Modernizing Salesforce with AI: Strategic Lessons from Velu Palani’s Enterprise Playbook
|
May 05, 2025 |
|
AI-Powered CIO: Secrets to Winning the Data War with John Ayers
|
Apr 10, 2025 |
|
The Human Side of Tech: Unpacking AI-Driven Transformation and Cultural Alignment with Glen Stoffel
|
Apr 03, 2025 |
|
Failing Forward & Building Resilient IT Teams with Tim Winders
|
Mar 27, 2025 |
|
The CIO Playbook: Brian Glass on Failing Forward & Building Resilient IT Teams
|
Mar 12, 2025 |
|
CIO Strategy 2025: Innovation, AI at Scale & Future-Ready IT
|
Mar 05, 2025 |
|
From Corporate to Startup: Executing Innovation with Renee Gregor
|
Feb 27, 2025 |
|
Market Insight: AI-Powered Strategy: How Artificial Intelligence is Reshaping Business Decision-Making
|
Feb 21, 2025 |
|
Market Insight - Future Frontiers: The Next Arenas of Competition
|
Feb 20, 2025 |
|
Redefining Digital Transformation: The CIO’s Role in the Intelligence Age
|
Feb 17, 2025 |
|
The Human Side of Tech: Leadership and Innovation with Sam Kann
|
Feb 17, 2025 |
|
Empathy in Leadership: Lessons from Robert Field, CIO at Ozmosys
|
Feb 06, 2025 |
|
Driving Digital Transformation and Customer Value with Greg Killstrom
|
Feb 06, 2025 |
|
Transforming IT Leadership: An Interview with Deepak Sachdeva
|
Feb 06, 2025 |