Smoke Break - Store Owners

By Mike Hernandez

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Category: Careers

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Episodes: 30

Description

"Smoke Break" is a weekly micro-podcast designed specifically for independent convenience store owners looking to maximize their business potential. In just 5-10 minutes – the length of a typical break – host Mike Hernandez delivers actionable strategies and practical insights to help you thrive in the competitive convenience store market. Each episode tackles essential topics like store layout optimization, visual merchandising, inventory management, competitive analysis, and building strong community connections. Whether you're a new owner or a seasoned operator, "Smoke Break" provides the tools and techniques you need to transform your store from a basic shop into a profitable community hub.

Episode Date
Episode 30: Preventing Slips, Trips, and Falls
Dec 13, 2025
Episode 29: Hazard Communication - Your First Line of Defense
Dec 13, 2025
Episode 28: Understanding OSHA Basics for Your Store
Dec 13, 2025
Episode 27: Mastering Customer Feedback
Dec 06, 2025
Episode 26: Making the Most of Mystery Shopping
Nov 29, 2025
Episode 25: Role-Playing - Your Training Secret Weapon
Jun 20, 2025
Episode 24: Mastering Problem Resolution
Jun 14, 2025
Episode 23: Product Knowledge - Your Secret Service Weapon
Jun 07, 2025
Episode 22: The Impact of Store Cleanliness
May 30, 2025
Episode 21: Mastering Efficient Checkout
May 26, 2025
Episode 20: The Art of Greeting and Assisting Customers
May 17, 2025
Episode 19: Building Your Store's Reputation Through Service
May 10, 2025
Episode 18: Maximizing Sales Through Exceptional Service
May 03, 2025
Episode 17: Word of Mouth - Your Most Powerful Marketing Tool
Apr 27, 2025
Episode 16: The Power of Customer Loyalty
Apr 18, 2025
Episode 15: Building a Culture of Compliance
Apr 12, 2025
Episode 14: Regular Audits and Reviews - Your Path to Compliance Success
Apr 05, 2025
Episode 13: Training Your Team for Compliance Success
Mar 28, 2025
Episode 12: Navigating the World of Regulatory Compliance
Mar 22, 2025
Episode 11: Balancing Short-Term Sales with Long-Term Success
Mar 15, 2025
Episode 10: Building Trust Through Honest Pricing and Promotions
Mar 07, 2025
Episode 9: Using Data to Drive Pricing and Promotion Decisions
Mar 02, 2025
Episode 8: Mastering Promotions That Drive Sales
Feb 23, 2025
Episode 7: Smart Pricing Strategies That Work
Feb 17, 2025
Episode 6: Building Strong Communication and Supplier Relationships
Feb 09, 2025
Episode 5: Mastering the Details in Inventory Management
Feb 02, 2025
Episode 4: Smart Inventory Management
Jan 19, 2025
Episode 3: Exceptional Service and Community Engagement
Jan 12, 2025
Episode 2: Mastering Inventory Management and Pricing Strategy
Jan 05, 2025
Episode 1: Understanding the Convenience Store Landscape
Dec 29, 2024