Practice Partners Podcast
By Ami Assigal & Zac Pandur
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Image by Ami Assigal & Zac Pandur
Category: Management
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Episodes: 87
Description
Welcome to Practice Partners Podcast, where Ami, a seasoned practice owner, and Zac, a dynamic practice manager, team up to explore the ins and outs of healthcare business management. Together, they share their expertise as consultants for practice owners and managers through their work with Practice Partners, while also operating Ami's own successful medical centre group, Innovate Health.
From funny behind-the-scenes stories to real-world challenges and valuable insights, Practice Partners Podcast is your go-to podcast for everything practice management and operations. Whether you’re a seasoned practice owner, a budding manager, or just curious about what goes on behind the reception desk, join Ami and Zac for an engaging and informative journey into the heart of healthcare business.
Tune in for laughs, lessons, and a little chaos—because running a medical practice is anything but boring!
'We partner you in your Healthcare Business'
| Episode | Date |
|---|---|
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#85 - Assignment Of Benefit: Medicare’s Biggest Change in Years?
|
Jun 15, 2026 |
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#84 - Mastering Healthcare Marketing: Internal vs External Strategies
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May 25, 2026 |
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#83 - Protecting Intellectual Property
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May 18, 2026 |
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#82 - Why Positivity Matters in Healthcare
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May 11, 2026 |
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#81 - GP Reference Checks.. Are they a thing?
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May 05, 2026 |
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#80 - RBA Surcharge Changes: What Your Practice Needs Know
|
Apr 27, 2026 |
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#79 - You’re Carrying More Risk Than You Think
|
Apr 20, 2026 |
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#78 – Spot Checks That Actually Protect Your Practice
|
Apr 13, 2026 |
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#77 – True or False: What Actually Drives Practice Performance
|
Apr 06, 2026 |
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#76 – Hiring Friends & Family Without Breaking Your Business
|
Mar 30, 2026 |
|
#75 - Flu Clinics Done Properly: Setup, Systems and Execution That Actually Work
|
Mar 23, 2026 |
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#74 - Persistent Recurring Practice Problems and How to Fix Them
|
Mar 16, 2026 |
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#73 - Nurse/Doctor Ratio's... Explained
|
Mar 08, 2026 |
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#72 - Navigating Facility Fees in Healthcare Practices
|
Mar 02, 2026 |
|
#71 - Industry Data Analytics with James Gillespie, CEO of Cleanbill
|
Feb 24, 2026 |
|
#70 - Leadership Avoidance - The Cost of Dodging Responsibility
|
Feb 09, 2026 |
|
#69 - Day In The Life of an Admin Leader
|
Feb 02, 2026 |
|
#68 - Part Two - IT Overhaul with Jeff Hawkes
|
Jan 26, 2026 |
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#67 - Part One - IT Overhaul with Jeff Hawkes
|
Jan 19, 2026 |
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#66 - Happy New Year - Welcome to 2026
|
Jan 12, 2026 |
|
#65 - Rejections, Rejections, Rejections (insert facepalm)
|
Jan 05, 2026 |
|
#64 - Owners and Leaders... Without Ego
|
Dec 29, 2025 |
|
#63 - Part Two - Essential Eight with Jeff Hawkes (Your IT Desk)
|
Dec 22, 2025 |
|
#62 - Part One - Essential Eight with Jeff Hawkes (Your IT Desk)
|
Dec 15, 2025 |
|
#61 - Delegating or 'Dump Trucking'?
|
Dec 08, 2025 |
|
#60 - Praise & Recognition In Your Practice
|
Dec 01, 2025 |
|
#59 - Seasoned Staff Promotion
|
Nov 24, 2025 |
|
#58 - Managing Up
|
Nov 17, 2025 |
|
#57 - How Would I Prepare For A New GP
|
Nov 10, 2025 |
|
#56 - Guest Episode Part 2 | Chris Smeed - Cubiko
|
Nov 03, 2025 |
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#55 - Guest Episode Part 1 | Chris Smeed - Cubiko
|
Oct 27, 2025 |
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EXTRA - MBS Changes from 1st November 2025
|
Oct 27, 2025 |
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#54 - Preparing For End Of Year
|
Oct 20, 2025 |
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#53 - The Importance Of Attention To Detail
|
Oct 13, 2025 |
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#52 - How Your Reception Is The "Front Cover" Of Your Practice
|
Oct 06, 2025 |
|
#51 - Guest Episode Part 2 | Darren Compton - DXC Medical Recruitment
|
Sep 29, 2025 |
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#50 - Guest Episode Part 1 | Darren Compton - DXC Medical Recruitment
|
Sep 22, 2025 |
|
#49 - Reviewing the Stock Take Processes In Your Practice
|
Sep 15, 2025 |
|
#48 - Closing Meetings Effectively – Why It Matters
|
Sep 09, 2025 |
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#47 - How Many IT Systems Is Too Many
|
Sep 01, 2025 |
|
#46 - Building a Business, Not a Charity
|
Aug 25, 2025 |
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#45 - How Underperforming Staff Affects Your Clinic
|
Aug 18, 2025 |
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#44 - Increasing Your Clinic's Fees
|
Aug 11, 2025 |
|
#43 - Guest Episode Part 2 | Navigating the GPCCMP
|
Aug 04, 2025 |
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#42 - Guest Episode Part 1 | Navigating the GPCCMP
|
Jul 29, 2025 |
|
#41 - Appraisals
|
Jul 21, 2025 |
|
#40 - Handling Complaints Effectively
|
Jul 14, 2025 |
|
#39 - Improving Access In Your Appointment System
|
Jul 07, 2025 |
|
#38 - Outsourced or In House Reception
|
Jun 30, 2025 |
|
#37 - Dashboards That Matter – What Practice Managers Should Be Tracking Daily
|
Jun 23, 2025 |
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#36 - Forecast the Future – Why Your Numbers Matter
|
Jun 16, 2025 |
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#35 - From Mate to Manager – Making the Shift
|
Jun 09, 2025 |
|
#34 - Accreditation – Not Just a Tick-Box Exercise
|
Jun 02, 2025 |
|
EXTRA - Upcoming Changes to Chronic Condition Management (GP CCM) - Update!
|
Jun 01, 2025 |
|
#32 - Work-Life Balance... If That’s Even a Thing
|
May 26, 2025 |
|
#31 - Reception Roster Myths – Ratios That Actually Work
|
May 19, 2025 |
|
#30 - Budget Like a Boss - Cut Costs Without Cutting Corners
|
May 12, 2025 |
|
#29 - Assigning Medicare Benefits – Why It Matters & How to Get It Right
|
May 05, 2025 |
|
#28 - Accountability At The Nurses Station
|
Apr 29, 2025 |
|
#27 - Minisode: HR Wouldnt Approve - But We're Asking Anyway
|
Apr 23, 2025 |
|
#26 - Updates to Bulk Billing Changes
|
Apr 22, 2025 |
|
#25 - All Things Promotions... What does it take?
|
Apr 07, 2025 |
|
#24 - Cracking the Code on GP Recruitment
|
Apr 01, 2025 |
|
#23 - Back to Basics - Cutting Through the Chaos
|
Mar 24, 2025 |
|
#22 - Lofty Ideas into Action and Implementation
|
Mar 17, 2025 |
|
#21 - Proposed Medicare Changes Discussion
|
Mar 12, 2025 |
|
#20 - Celebrating 1000 Downloads
|
Mar 11, 2025 |
|
#19 - Bulk Billing to Mixed Billing - Implementation Phase
|
Mar 03, 2025 |
|
#18 - Doctors Orientation Done Right
|
Feb 26, 2025 |
|
#17 - Maximising Outcomes: Practice Nurses
|
Feb 19, 2025 |
|
#16 - Results and Recalls
|
Feb 17, 2025 |
|
#15 - Mastering Third Party Accounts
|
Feb 12, 2025 |
|
#14 - Breaking The 'Busy' Mindset
|
Feb 09, 2025 |
|
#13 - Point Of Difference: “The why choose us factor”
|
Feb 06, 2025 |
|
#12 - Know Your Business: Why Owners Need to Understand It All
|
Feb 03, 2025 |
|
#11 - The Grant Game: Maximising Funding Opportunities
|
Jan 29, 2025 |
|
#10 - Two Views, One Vision
|
Jan 28, 2025 |
|
#9 - The Director's Chair: Insights and Learnings with Ami Assigal
|
Jan 23, 2025 |
|
#8 - Promote Your Practice: Tips, Tricks, and Compliance
|
Jan 21, 2025 |
|
#7 - Mastering PDSA: The Key to Quality Improvement
|
Jan 16, 2025 |
|
#6 - Facility Fees Unpacked: Profits, Stock, and Efficiency
|
Jan 14, 2025 |
|
#5 - Recruitment Unpacked - Finding the Right Fit
|
Jan 05, 2025 |
|
Trailer - Practice Partners Podcast
|
Jan 05, 2025 |
|
#1 - Leadership Unlocked
|
Jan 05, 2025 |
|
#2 - Lights, Camera, Induction!
|
Jan 05, 2025 |
|
#3 - HR Hiccups
|
Jan 05, 2025 |
|
#4 - Proactive Health in Action
|
Jan 05, 2025 |