Practiceland: Not Your Doctor's Podcast
By PatientFi
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Episodes: 64
Description
Let’s be real—working in an aesthetic practice is a roller coaster. Phones that never stop ringing, leads stacking up, last-minute doctor requests, and the patient right in front of you.
Welcome to PracticeLand—where we get it because we’ve been there. So have our guests (your peers and the industry’s best). Each week, we share insider tips and straight talk to help you tame the chaos, get sh*t done, and gain the recognition you deserve.
Are you one of us? Subscribe for new episode notifications and more at practicelandpodcast.com. New episodes weekly, wherever you listen.
Got a wild customer service story or a sticky patient situation? Send us a message or voicemail. If your tale makes it into our “She Did WHAT?!” segment, we’ll send a thank-you gift you’ll actually love (promise, no cheap swag here).
Connect with us at practicelandpodcast.com
Presented by PatientFi, the friendly way to pay
Follow PatientFi on Instagram @patient.fi
Welcome to PracticeLand—where we get it because we’ve been there. So have our guests (your peers and the industry’s best). Each week, we share insider tips and straight talk to help you tame the chaos, get sh*t done, and gain the recognition you deserve.
Are you one of us? Subscribe for new episode notifications and more at practicelandpodcast.com. New episodes weekly, wherever you listen.
Got a wild customer service story or a sticky patient situation? Send us a message or voicemail. If your tale makes it into our “She Did WHAT?!” segment, we’ll send a thank-you gift you’ll actually love (promise, no cheap swag here).
Connect with us at practicelandpodcast.com
Presented by PatientFi, the friendly way to pay
Follow PatientFi on Instagram @patient.fi
| Episode | Date |
|---|---|
|
Money Talks: A Crash Course for Patient Care Coordinators
|
Jun 09, 2026 |
|
Building Automation That Sounds Like You (Not a Robot)
|
Jun 02, 2026 |
|
You Could Be Breaking the Law Right Now
|
May 05, 2026 |
|
Before You Start Using AI With Patients, Do This First
|
Apr 21, 2026 |
|
This 1 Simple Strategy Keeps Your Patients From Going Across the Street
|
Apr 07, 2026 |
|
Discounts Are Destroying Your Reputation. Here’s Why.
|
Mar 31, 2026 |
|
Non-Competes: What They're Not Telling You Before You Sign
|
Mar 24, 2026 |
|
Yes You CAN Have a 100% Same-Day Close Rate
|
Mar 17, 2026 |
|
How to Double Your Per-Appointment Revenue (Part 2)
|
Mar 10, 2026 |
|
How to Double Your Per-Appointment Revenue (Part 1)
|
Mar 03, 2026 |
|
Should You Be An Employee Or A 1099 Contractor?
|
Feb 24, 2026 |
|
Charging for Consults Without Losing the Lead (Part 2)
|
Feb 17, 2026 |
|
Charging for Consults Without Losing the Lead (Part 1)
|
Feb 10, 2026 |
|
This One Might Hurt a Little…But Feelings Don't Pay the Bills
|
Feb 03, 2026 |
|
She Got Laid Off, Then Landed 7 Job Offers in 1 Month…
|
Jan 27, 2026 |
|
Calm Down, Karen: What To Do When Patients Pop Off
|
Jan 20, 2026 |
|
AI is Fire (Part 2): What NOT To Do
|
Jan 13, 2026 |
|
AI is Fire (Part 1): Getting Started With AI
|
Jan 06, 2026 |
|
Steal our Cheat Sheet for Getting Lots of Patient Reviews
|
Dec 30, 2025 |
|
How to Turn Patient Dissatisfaction Into Pure Devotion
|
Dec 23, 2025 |
|
The Patient Journey Starts in This Unexpected Place
|
Dec 16, 2025 |
|
How to Talk About Money Without Killing the Vibe
|
Dec 09, 2025 |
|
The Hidden Cost of Bad Industry Partnerships
|
Dec 02, 2025 |
|
How to Survive (and Thrive) When Your Leader’s in a Mood
|
Nov 25, 2025 |
|
The Words That Open Wallets
|
Nov 18, 2025 |
|
When Loyalty Crosses the Line
|
Nov 11, 2025 |
|
Recession-Proof Revenue: Inside a PCC’s 90% Conversion Rate
|
Nov 04, 2025 |
|
The Subtle Art of Not Losing Your Cool (Even When Patients Do)
|
Oct 28, 2025 |
|
When Patients Assume I Have No Experience Because I Look Too Young
|
Oct 21, 2025 |
|
Dealing With Difficult Coworkers
|
Oct 14, 2025 |
|
Tips and Tricks for Effortless, Profitable Events
|
Oct 07, 2025 |
|
The Real Reasons Behind Price Objections
|
Sep 30, 2025 |
|
Are You Being Paid What You’re Worth?
|
Sep 23, 2025 |
|
The 1 Simple Policy That Will Instantly Improve Your Cancellation Rate
|
Sep 16, 2025 |
|
Navigating the 100-Question Patient
|
Sep 09, 2025 |
|
Help! My Front Desk Talks Too Much
|
Sep 02, 2025 |
|
Moving On Without Burning Bridges
|
Aug 24, 2025 |
|
Raise Your Prices Without Fear
|
Aug 19, 2025 |
|
Patient Body Language Signals You’re Missing
|
Aug 12, 2025 |
|
The Secret to High-Converting Non-Surgical Calls
|
Aug 05, 2025 |
|
Your Dumbest Money Questions Answered
|
Jul 29, 2025 |
|
When To Walk Away From a Toxic Job
|
Jul 22, 2025 |
|
Turning Angry Patients Into Opportunities
|
Jul 15, 2025 |
|
Responding to “How Much Does It Cost?” Like a Boss
|
Jul 08, 2025 |
|
Sugarcoating Is Sabotaging Your Career (and Your Team)
|
Jul 01, 2025 |
|
The Secret Language of Patient Trust
|
Jun 24, 2025 |
|
The Front Desk’s One and Only Job
|
Jun 17, 2025 |
|
If You’re Waiting for Someone to Give You a Raise, You’re Doing It Wrong
|
Jun 10, 2025 |
|
Meet Blake Lucas, Practiceland Co-Host & PatientFi Sr. Director of Customer Experience
|
Jun 03, 2025 |
|
Clarity is Kindness: Mastering the Mindset of the Patient Care Coordinator
|
May 27, 2025 |
|
Overworked, Underpaid, and Stuck?
|
May 20, 2025 |
|
Fake it Till You Make It? Mastering the Mindset of the Front Desk
|
May 13, 2025 |
|
Things No One Tells You About Working For a Husband/Wife Team
|
May 06, 2025 |
|
Better Together: How We Learned Everything the Hard Way
|
Apr 29, 2025 |
|
This Episode is Worth Millions of Dollars [Part 2]
|
Apr 22, 2025 |
|
This Episode is Worth Millions of Dollars [Part 1]
|
Apr 15, 2025 |
|
Why We Made Practiceland (and PatientFi) Just For You
|
Apr 08, 2025 |
|
Meet Andrea Watkins, Practiceland Co-Host & Conversion Coach
|
Apr 01, 2025 |
|
OMG We’re Getting Acquired. What Happens to Me?
|
Mar 25, 2025 |
|
Secrets to Managing Up That Nobody is Telling You
|
Mar 18, 2025 |
|
The Silver Lining of Getting Fired
|
Mar 11, 2025 |
|
From the Front Desk to Leadership in Record Time
|
Mar 04, 2025 |
|
From Awkward to Cha-Ching: The Ultimate Guide to Talking About Money in Aesthetic Practices
|
Feb 25, 2025 |
|
Practiceland: Not Your Doctor's Podcast [Trailer]
|
Jan 29, 2025 |