Listen to a podcast, please open Podcast Republic app. Available on Google Play Store and Apple App Store.
Back to Basics podcast cuts through the noise to focus on what matters in hospitality. Join Rachael Nemeth, CEO of Opus Training, as she talks with service industry leaders who are shaping today's workforce.
| Episode | Date |
|---|---|
|
EP21: Why People and Systems Are the Real Growth Bottleneck in Fitness
|
Jun 01, 2026 |
|
EP20: Scaling Consistency Across 3,700 Employees in Fitness
|
Mar 30, 2026 |
|
EP19: Scaling the Experience Economy, From Escape Rooms to 100 Units of Play
|
Mar 05, 2026 |
|
EP18: Great Service Isn’t Expected in Recreational Sports and That’s Why It Works
|
Feb 10, 2026 |
|
EP17: How to Build the Modern Franchisor Without “One Size Fits All”
|
Jan 12, 2026 |
|
EP16: How to Scale 19 Brands Without Breaking the P&L
|
Dec 02, 2025 |
|
EP15: How to Scale Hospitality Without Losing the Human Touch
|
Nov 19, 2025 |
|
EP14: The Real Work of Turning Smashburger’s CEO Vision Into Rapid Execution
|
Nov 04, 2025 |
|
EP13: The Real Math of Restaurant Expansion
|
Oct 14, 2025 |
|
EP12: Building the Field Leadership Team from a Field Leaders' POV
|
Sep 29, 2025 |
|
EP11: Playbook For Scaling From 10 to 50+ Units
|
Aug 20, 2025 |
|
EP10: Breaking the Turnover Cycle That Kills Restaurant Expansion
|
Jul 31, 2025 |
|
EP9: Training as Brand Strategy
|
Jul 01, 2025 |
|
EP8: Scaling the Brand, Not Just the Business
|
Jun 12, 2025 |
|
EP7: Innovating the Fast Food Experience Through People Development
|
May 12, 2025 |
|
EP6: Scaling a Franchise Through People Development and Purpose
|
Apr 28, 2025 |
|
EP5: Building a Sustainable System of Hospitality
|
Apr 14, 2025 |
|
EP4: Scaling Business through Customer Experience, Speed, and Connection
|
Mar 16, 2025 |
|
EP3: The State of Operations: 2025 Hospitality Training 360 Report Recap
|
Mar 11, 2025 |
|
EP2: Building a People First Culture: Training, Hiring, and Leadership in the Service Industry
|
Feb 19, 2025 |
|
EP1: AI in L&D for Frontline Workers with Gregg Majewski, CEO of Craveworthy Brands
|
Feb 19, 2025 |