The Intake Playbook
By Gary Falkowitz
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Category: Management
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Episodes: 41
Description
The Intake Playbook Podcast is the only podcast laser-focused on transforming your intake process to drive higher conversions, better client experiences, and massive revenue growth. Hosted by Gary P. Falkowitz Esq.—the industry-leading expert on legal intake—this podcast is for law firms who are ready to stop losing cases and start closing them.
Gary shares actionable strategies, client-tested frameworks, real-life call breakdowns, and stories from the trenches that will help you turn your intake team into your firm’s secret weapon. If you want to maximize your leads, elevate your intake game, and create more revenue without increasing your marketing budget, you’re in the right place.
| Episode | Date |
|---|---|
|
The Intake Call Isn't an Interview [040]
|
Nov 11, 2026 |
|
Your Intake Team Needs More Than a Script [039]
|
Nov 04, 2026 |
|
Bad Leads or Bad Intake? [038]
|
Oct 21, 2026 |
|
You Didn't Lose Contact. You Stopped Following Up. [037]
|
Oct 15, 2026 |
|
The CRM Problem That Leads to Bad Decisions [036]
|
Oct 07, 2026 |
|
Why “Under Review” Is Your Most Dangerous Intake Status [035]
|
Sep 30, 2026 |
|
Why Your Intake Team Needs Better Feedback [034]
|
Sep 23, 2026 |
|
Your Lost Leads Are Trying to Tell You Something [033]
|
Sep 16, 2026 |
|
Why Intake Is Your Most Important Revenue Department [032]
|
Sep 02, 2026 |
|
Stop Blaming Marketing. Start Reading Your CRM [031]
|
Aug 26, 2026 |
|
Why Your Intake Review Process Is Broken [030]
|
Aug 20, 2026 |
|
Before You Blame Your Marketer, Listen to This [029]
|
Jan 07, 2026 |
|
The 3×3×3 Rule Every Intake Team Must Use [028]
|
Dec 25, 2025 |
|
The Most Expensive Sentence in Legal Intake [027]
|
Dec 17, 2025 |
|
How Attorney Unavailability Destroys Intake [026]
|
Oct 22, 2025 |
|
Don’t Confuse Volume With Value [025]
|
Oct 15, 2025 |
|
Why Your Conversion Report Is Lying to You [024]
|
Oct 08, 2025 |
|
What Most Firms Get Wrong About Mass Tort Intake [023]
|
Oct 01, 2025 |
|
The Softball Question Most Intake Reps Miss [022]
|
Sep 24, 2025 |
|
The Worst Intake Call I Ever Heard (and What It Taught Me) [021]
|
Sep 17, 2025 |
|
Intake & AI in 2025: What You Need to Know [020]
|
Sep 10, 2025 |
|
The Intake Formula Every Law Firm Should Know [019]
|
Aug 20, 2025 |
|
This Intake Mindset Shift Changed Everything [018]
|
Aug 13, 2025 |
|
Accountability Starts with Setup [017]
|
Aug 07, 2025 |
|
The Fastest Firm Wins—Not the Biggest [016]
|
Jul 30, 2025 |
|
From Scripts to Strategy: The Mastermind Shift [015]
|
Jul 11, 2025 |
|
Treat Intake Like a Sales Team [014]
|
Jul 03, 2025 |
|
Every Lost Lead Is a Lesson [013]
|
Jun 18, 2025 |
|
Intake is Won or Lost in the First 3 Minutes [012]
|
Jun 11, 2025 |
|
How to Build a High-Performing Referral Strategy [011]
|
May 30, 2025 |
|
Why a Lawyer Must Call the Client Within 24 Hours [010]
|
May 21, 2025 |
|
Fear of Reviews Is Killing Your Intake Strategy [009]
|
May 14, 2025 |
|
The 3-Minute Rule: Retain, Refer, or Reject—Legal Intake [008]
|
May 07, 2025 |
|
Why Convenience Wins in Legal Intake [007]
|
Apr 30, 2025 |
|
There’s Money in the Maybe—Why Your Intake Needs a Smarter Filter [006]
|
Apr 16, 2025 |
|
The Car Dealership Playbook for Legal Intake [005]
|
Apr 09, 2025 |
|
Stop Sounding Like a Call Center and Build Trust In 15 Seconds [004]
|
Mar 26, 2025 |
|
Why Law Firms Need to Be FAST to Compete [003]
|
Mar 19, 2025 |
|
Why Law Firms Must Sign Clients on the First Call [002]
|
Mar 12, 2025 |
|
The Real Reason Top Law Firms Work Weekends [001]
|
Mar 04, 2025 |
|
Welcome to The Intake Playbook
|
Feb 03, 2025 |