ITIL® 4 Unplugged - Simplifying IT Service Management
By Con Punto y Koma
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Image by Con Punto y Koma
Category: Self-Improvement
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Subscribers: 2
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Episodes: 20
Description
ITIL 4 Unplugged breaks down ITIL concepts, best practices, and real-world applications in a way that’s engaging, easy to understand, and fun! Whether you’re preparing for the ITIL Foundation exam or looking to improve your IT service management skills, this podcast helps you turn ITIL theory into real-world success—without the boring textbook talk.
This podcast is for educational and awareness purposes only and is based on ITIL® 4 best practices. ITIL® is a registered trademark of PeopleCert. All rights reserved.
| Episode | Date |
|---|---|
|
Plugged In: The Brain of IT - Why Knowledge Isn’t Power Until It’s Shared
|
Jul 30, 2025 |
|
Plugged In: The SIAM Fix
|
Jul 24, 2025 |
|
Plugged In: Who Signed This Mess? Supplier Management Without Regrets
|
Jul 17, 2025 |
|
Elevate ITSM: Not Your Grandma’s Help Desk
|
Jul 09, 2025 |
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Elevate ITSM: The Problem with Problems – Inside ITIL 4 Problem Management
|
Jul 02, 2025 |
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Elevate ITSM: Eyes Wide Open - Mastering Monitoring and Event Management
|
Jun 25, 2025 |
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ITSM Elevate: Mapping the Digital Universe - Service Configuration Management Decoded
|
Jun 18, 2025 |
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ITSM Elevate: Release vs Deployment - Behind the Curtain of Change
|
Jun 11, 2025 |
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ITSM Elevate: SLM, “Dear Service Provider, We Need to Talk…”
|
Jun 04, 2025 |
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ITSM Elevate: Keeping the lights on with Incident Management
|
May 21, 2025 |
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ITSM Elevate: Unlocking the Secrets of Modern Service Desk
|
May 16, 2025 |
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ITSM Elevate: From Chaos to Climb: The Human-Side Change in ITSM
|
Apr 23, 2025 |
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ITSM Elevate: The Digital Maturity Model
|
Apr 08, 2025 |
|
Managing Requests, Service Levels, and Keeping IT Secure
|
Mar 09, 2025 |
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Long-Term Service Excellence – ITIL Practices That Keep IT Running
|
Mar 09, 2025 |
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Practices - Fixing Issues and Delivering Value
|
Mar 07, 2025 |
|
Service Value System (SVS) and Service Value Chain (SVC) – How IT Creates Real Value
|
Mar 05, 2025 |
|
The 4 Dimensions of Service Management
|
Mar 03, 2025 |
|
The 7 Guiding Principles - The Golden Rules of ITSM
|
Mar 03, 2025 |
|
Key Concepts of IT Service Management
|
Mar 03, 2025 |