The Amazon Connect Podcast
By Douglas Park, Marc Rudkowski
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Image by Douglas Park, Marc Rudkowski
Category: Technology
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Episodes: 19
Description
Information and Insight into what's new and why it matters, on Amazon Connect. Brought to you by Marc and Doug, who have been working with Amazon Connect since service launch.
| Episode | Date |
|---|---|
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The Amazon Connect Podcast - Ep.19 - Amazon Connect Customer is here! with Iftach Bashan
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May 07, 2026 |
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The Amazon Connect Podcast - Ep.18 - AI Forward Deployment with Ayesha Borker
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Apr 14, 2026 |
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The Amazon Connect Podcast - Ep.17 - Amazon Connect Health with Sunil Menon
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Apr 02, 2026 |
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The Amazon Connect Podcast - Ep.16 - How Are Customers Adopting AI w/ Connie Workman Watkins!
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Mar 03, 2026 |
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The Amazon Connect Podcast - Ep.15 - Amazon.com Contact Centres! What can we learn from them?
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Jan 21, 2026 |
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The Amazon Connect Podcast - Ep.14 - All 30+ Features From re:Invent Explained!
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Dec 19, 2025 |
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The Amazon Connect Podcast - Ep.13 - re:invent! Flows!! ai Agents!!!
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Dec 03, 2025 |
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The Amazon Connect Podcast - Ep.12 - Pre:invent!
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Nov 28, 2025 |
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The Amazon Connect podcast - Ep 11 - Cases, Guides, Tasks and A Whole Lot More
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Nov 09, 2025 |
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The Amazon Connect Podcast - Ep 10 - Marc Dreams About Salesforce
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Oct 22, 2025 |
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The Amazon Connect Podcast - Ep 9 - Partners! Do you need one? Yes, you do!
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Oct 08, 2025 |
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The Amazon Connect Podcast - Ep 8 - Telephony! Telco! Carrier! A key differentiator
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Sep 27, 2025 |
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The Amazon Connect Podcast - Ep 7 - Applied AI in Customer Experience
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Sep 19, 2025 |
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The Amazon Connect Podcast - Ep 6 - How to begin your journey to the cloud!
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Sep 09, 2025 |
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The Amazon Connect Podcast - Ep 5 - Let's take a good look at the Agent Workspace!
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Aug 28, 2025 |
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The Amazon Connect Podcast - Ep 4 - We're going outbound!!!
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Aug 16, 2025 |
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The Amazon Connect Podcast - Ep 3 - Let's Go Deep On QinConnect
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Aug 06, 2025 |
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The Amazon Connect Podcast - Ep 2 - Amazon Connect: Innovations and Insights
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Jul 28, 2025 |
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The Amazon Connect Podcast - Ep 1 - Let's Go!
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Jun 27, 2025 |