Simply CX

By Microsoft

Listen to a podcast, please open Podcast Republic app. Available on Google Play Store and Apple App Store.

Image by Microsoft

Category: Business

Open in Apple Podcasts


Open RSS feed


Open Website


Rate for this podcast

Subscribers: 0
Reviews: 0
Episodes: 15

Description

Be part of the conversation as we unpack why business differentiation is going to come down to Simply CX. Listen in as industry experts, business leaders, and visionaries share their insights, CX in real life, and the latest technology innovations driving customer satisfaction and loyalty. From building customer trust and creating easy omnichannel engagement to data-driven decision-making and scalable growth, we cover everything you need to create connection with customers in a rapidly evolving marketplace. Whether you’re a seasoned executive, an aspiring entrepreneur, or simply fascinated by the power of CX, you’ll gain valuable knowledge and inspiration to elevate your business. Join us as we explore the stories, lessons, and breakthroughs defining the next era of customer-centric success. Produced by: Larj Media

Episode Date
Driving Brand Growth: A Modern CX Playbook
Apr 28, 2026
Agentic AI in Action: Rethinking Sales, Scale and Customer Experience
Apr 14, 2026
Influencing Agents: Redefining CX in an AI-Native World
Mar 31, 2026
The Big CX Takeaways: Season One Reflections
Jan 20, 2026
Transforming Care Through AI: CX Innovation at City of Hope
Dec 16, 2025
Scaling Change: How Hillsborough County Schools Reimagined Classroom Experience
Dec 02, 2025
Human-Centered Design with Purpose: AI, EX, and CX
Nov 18, 2025
The CX Puzzle: Solving One Piece at a Time Part 2
Nov 04, 2025
The CX Puzzle: Solving One Piece at a Time
Oct 21, 2025
Creating a Culture of Customer Centric Innovation at Cummins
Oct 07, 2025
CX as a Team Sport: Turning Customer Insights into Impact
Sep 23, 2025
Reinventing Car Buying: CarMax’s Omnichannel Appeal
Sep 09, 2025
Designing Trust: TD Bank’s Human-Centered Innovation
Aug 26, 2025
Emotional Intelligence and The Future of Customer Connection
Aug 12, 2025
Trailer
Jun 02, 2025